National account manager

National Account / Sales Manager

Industry: Automotive Aftermarket | Employment Type: Full-Time

We are seeking a National Account / Sales Manager to take ownership of strategic customer relationships and drive meaningful growth across an existing account base. This is a senior-level individual contributor role, positioned above a traditional account manager, designed for someone who approaches customer relationships as long-term partnerships rather than transactional sales. The ideal candidate will be responsible for protecting and growing existing revenue while identifying opportunities to expand relationships, increase account penetration, and grow business across customer organizations.

Key Responsibilities

• Take full ownership of a portfolio of national accounts, including revenue performance, relationship health, and long-term growth strategy.
• Build senior-level relationships within existing accounts, expanding beyond day-to-day contacts to decision-makers and executive stakeholders.
• Identify opportunities within current customers, including additional product lines, locations, departments, or divisions.
• Develop and execute account-specific growth plans with defined revenue targets and timelines.
• Serve as the internal voice of the customer by communicating customer needs, market trends, and growth opportunities across sales, product, and operations teams.
• Lead regular business reviews with key accounts, presenting data, insights, performance updates, and forward-looking strategies.
• Collaborate cross-functionally to resolve escalations, improve service delivery, and strengthen customer retention.
• Identify and pursue opportunities to expand the company's footprint within existing accounts.

Qualifications

• 7+ years of experience in national account management, strategic sales, or key account leadership.
• Experience in automotive aftermarket, distribution, manufacturing, or a related industry preferred.
• Demonstrated track record of growing revenue within existing accounts, rather than simply maintaining relationships.
• Comfortable developing and maintaining relationships with senior and executive-level customer stakeholders.
• Strong commercial acumen with an understanding of margins, contract terms, and long-term business relationships.
• Self-directed and capable of managing a complex portfolio with minimal oversight.
• Strong communication skills with the ability to translate customer insights into actionable internal strategies.
• Strong relationship-building, negotiation, and strategic planning skills.