Medical staff assistant

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

Medical Staff Office

All Locations:

300 Ocean Avenue – Revere

Position Summary:

Under the direction of the Director, Medical Staff Office, perform a variety of specialized functions to support the smooth workflow in the Medical Staff Office. Will support all members of the department as needed. Deals discreetly with large amounts of sensitive, confidential information concerning the professional and personal performances of staff and confidential information concerning health center affairs, information contained in letters, provider files, and other documents. Maintains confidentiality of all provider information and other health center related information.

Responsibilities

• Responsible for maintaining CAQH for approximately 350+ providers. This consists of reviewing online databases for each provider, marking necessary changes to the data, updating licensure, uploading copies of updated licensure, and re-attesting online that provider’s data is correct. Quarterly will re-attest for all providers as required by CAQH.
• Work with Provider Enrollment Specialist with Offboarding of providers (submit term letters to insurance plans); remove provider from active managed care (pink file) to managed care terminated (pink file).
• Move active provider BMC files to the terminated BMC files as providers leave NeighborHealth.
• Track Bluewater provider schedules monthly.
• Support Annual verification of Provider’s Board Certification as needed.
• Language assessment – process forms for provider testing, scans documents, forwards to Interpreter Services for testing, and maintains language spread sheet.
• Take the initiative to perform a wide variety of activities and to be flexible in terms of work assignments based on operational needs, contributing to the smooth functioning of the department.
• Open, review, and distribute interoffice mail daily. Brings priority items to the manager’s attention. Responds to correspondence on own initiative.
• Check the fax machine and route correspondence as needed. Follows up on confidential and patient related faxes and forward to appropriate clinical area. Add paper to the printer, fax and photocopier as needed.
• Responsible for tracking and ordering all supplies as needed by the Department in a timely manner.
• May need to support Provider Recruiters with administrative functions or schedule meetings on behalf of Recruiter.
• Assist the department with obtaining and copying all paperwork/licensure/education as required.

Education

Any combination equivalent to: Bachelor’s Degree in related field.

Experience

At least three years’ experience working in a professional health care setting.

Skills/Abilities

• Good interpersonal and excellent organizational skills.
• Public speaking techniques.
• Recruitment and retention programs and techniques.
• Interviewing techniques.
• Must be able to work with detailed confidential material, experience in Workday desired.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.