Medical Imaging Assistant - Weekends

Primary City/State: Mesa, Arizona

Department Name: Radiology-Support-Hosp

Work Shift: Day

Job Category: Clinical Care

Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. We are looking for someone that is team orientated, self-motivated, adapts well to change, dependable, and embraces Banner's Core Values. Apply today, this could be the perfect opportunity for you.

Location: Banner Baywood Medical Center. 6644 E. Baywood Ave Mesa AZ 85206

We are seeking a dedicated Medical Imaging Assistant. The ideal candidate will embody our commitment to a people-centered, collaborative culture and demonstrate compassion, kindness, and resiliency in high-pressure situations.

Schedule: Saturday & Sunday 7A-5:30P Holidays required. Opportunity to pick up extra shifts as needed by department.

Specific Job Details

This position performs procedures in accordance with department/facility policies, procedures, and protocols for both Banner Baywood Medical Center and Banner Heart Hospital. This position ensures optimal care/treatment to patient population. Saturday and Sundays will require working in MRI with the technologists. Shifts picked up outside of schedule will vary between working at the front desk and working in our emergency department.

Banner Baywood Medical Center is a 332-bed hospital in Mesa, Arizona serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix. We provide complete acute care services including cancer, stroke, emergency medicine, and surgery. Located next to Banner Baywood Medical Center is Banner Heart Hospital that specializes in providing the most advanced cardiovascular care in an environment of clinical excellence, compassion, and healing. With 111 beds, we are one of the largest freestanding heart hospitals in the nation. We have also been named one of the nation's 100 Top Hospitals for cardiovascular care by Thomson-Reuters. Our facilities include 28 cardiovascular intensive care beds, 67 telemetry beds, a 16-bed interventional stay unit, two endovascular suites, six OR suites, six cardiac cath labs, two electrophysiology labs and a non-invasive cardiology unit.

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

Position Summary

This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

Core Functions

1. Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.
2. Enters patient information into the computer, scans documents into PACS. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations. Assists in facilitating requests for patient medical records.
3. Provides support in the acquisition and distribution of digital patient records. Digitizes, formats, and uploads film-based or digital images into PACS. Maintains accurate filling system as required based on established department protocols and procedures.
4. Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.
5. Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient’s super-bill at check-out. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges. Coordinates transportation to care centers and residential homes as requested by patients or physicians.
6. Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Reconciles charge tickets to each day's schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company.
7. Assists technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary. Ensures procedure rooms are stocked appropriately. Understand sterile procedure and assists with setting up sterile trays, where applicable. Adheres to radiation safety policies. Escorts patients back to the patient exam rooms, takes vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed).
8. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
9. This position assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers: All levels of medical imaging and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, non-clinic providers and facilities, vendors, patients and family members.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Certification for BLS is required.

Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

Preferred Qualifications

Prior experience as a transporter, EMT and/or nursing assistant preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Knowledge of filing and/or retrieval systems preferred.

Additional related education and/or experience preferred.

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