Summary

Maintain an atmosphere of confidentiality and professionalism when greeting patients within the Medical, Dental and Behavioral Health departments. Responsible for preparing the patients for their scheduled appointments and performs all clerical duties as directed.

Specific Duties and Responsibilities

All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA)

• Processes patients according to established agency policies and procedures in accordance with state and Joint Commission standards.
• Assists other staff in ensuring the smooth and efficient running of the department.
• Performs all duties according to established Infectious Control and OSHA policies.
• Process patients according to established policy.
• Performs CLIA waived testing according to established policies.
• Maintains data collection system and gathers statistical data necessary for grant purposes as needed.
• Attends department and other meetings as assigned.
• Assists in stocking exam rooms as necessary.
• Maintain and stock inventory within the department.
• Always maintains strict confidentiality.
• If capable, acts as interpreter when necessary.
• Other related duties as assigned.

Requirements

Qualifications:

Diploma from an accredited Medical Assistant program and/or Medical Assistant Certification preferred (CMA, CCMA, RMA). CPR/BLS Certified

Skills:

• Knowledge in medical terminology and Coding.
• Excellent telephone communication skills.
• Proficient with computer and software such as Practice Management System.
• Bi-lingual in Spanish (preferred).

Education:

High School Diploma or Business Institute Certificate or two years relevant experience.

Physical Requirements and Work Environment

The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff.

Compensation and Benefits

In addition, this position will be eligible for additional benefits consistent with the role. The compensation of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Benefits Include:

• Medical insurance
• Dental insurance
• Flexible spending accounts (FSA)
• Retirement plan (403B)
• Short-term disability insurance
• Long-term disability options
• Life Insurance
• Employee assistance program (EAP)
• Paid Time Off:
• 14 PTO Days
• 5 Sick Days
• 10 Paid Holidays