1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Location
onsite, The Woodlands, TX, United States
Salary
$99k – $133k/yr
Commitment
Full Time
Level
Lead / Manager
Req ID: 10160054
This position must sit onsite in our Woodlands, TX technology office
The specific shifts of this role are as follows:
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.
Disney Media Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency.
Disney Media Engineers often find themselves at the crossroads between hardware, and software-based technology and must possess a comprehensive theoretical and practical understanding of the technology that powers the generation, monetization, and distribution of all forms of consumer-facing linear and digital video/audio content. Responsibility includes numerous systems such as Playout Technology, Studios, Production Control Rooms, Remote Production, Post-Production, Contribution/Distribution Systems, Networking, Cloud Compute, Production Software and Virtual Environment and more.
The Media Engineer II position is the perfect role for an engineer who has some hands-on sustainment and design/build experience with the creation, production, and distribution of linear or digital video/audio content. Media Engineer II’s are primarily focused on the sustainability of our existing technology. They are the start of a tiered sustainment model where incidents are escalated from a shared operations team (tier 1) to the Media Engineer II’s (tier 2) and beyond. Additionally, while Media Engineer II’s are learning the nuances of Disney’s technology and learning to apply their own education and engineering experience, they will be asked to work on some system integration projects; documentation and preventative engineering. Media Engineer II’s use their experience to solve increasingly complicated issues without much support for more senior engineers and can easily perform integration tasks with little direction.
Respond to and resolve issues that affect production, broadcast, and content distribution across multiple DEEPT networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems. Utilize system health and performance monitoring software and platforms; troubleshoot and participate in repairing system problems and failures, participates in maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services.
Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments. Analyze and troubleshoot cloud platforms as necessary. Manage third-party service providers by enforcing the agreed upon scope of services within the various signed service agreements (i.e., full time, freelance, union agencies, maintenance providers, contractors, service providers, etc.). Select, train, motivate and evaluate technical staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Specify and procure equipment, supplies and materials for Media technology systems within budget guidelines; receive and maintain equipment and supplies. Develop long range plans for future media technology needs, including capital improvements, to enhance production and distribution capabilities. Assist in the development and implementation of policies and procedures regarding technology facilities with a focus on maximizing the integration of all systems to meet business, marketing, and entertainment goals. Provide operational support of all activities related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise and other connected properties. Performs upgrades to system hardware and software workflows under the supervision of a more experienced engineer or supervisor. Perform & coordinate preventative maintenance on all broadcast systems and equipment, such as distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems and radio facilities to ensure optimum broadcast performance. Participates in complex engineering projects at the direction of more experienced engineers. Reviews, maintains, and contributes to system/workflow documentation. Participates in training and development objectives. Conducts peer training and development sessions. Any other duties needed to help achieve Business Objectives. Extraordinary influencer who is skilled at connecting the dots at the organization, strategy, program, project, and event levels. Able to persuade and change the thinking of others without damaging relationships. Comfort working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members. Able to operate with limited resources, exhibit dispassionate critical-thinking, and creatively solve problems. Motivated and inventive, always finds a way forward—eternal optimist with a committed drive for contributing and making a difference.
The hiring range for this position in The Woodlands,TX is $98,900 - $132,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment: Content Platforms & Operations
Job Posting Primary Business: CPO - Infrastructure Engineering
Primary Job Posting Category: Media Engineering
Employment Type: Full time
Primary City, State, Region, Postal Code: The Woodlands, TX, USA
Alternate City, State, Region, Postal Code:
Date Posted: 2026-09-24