1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Location
onsite, Charlotte, NC, United States
Commitment
Full Time
Level
Junior (<2 years)
Keep It Running. Keep It Beautiful. Keep Guests Comfortable. When everything in a hotel is working the way it should, most guests never think about it—and that's exactly the point. Behind every comfortable guest room, working air conditioner, bright hallway, clean pool, functioning piece of equipment, and well-maintained space is a dedicated Engineering team making it happen.
We’re looking for an Engineer who enjoys working with their hands, solving problems, learning new skills, and taking pride in maintaining a great hotel environment. If you're the person friends call when something needs to be fixed, you're naturally curious about how things work, and you enjoy seeing the results of your work, this could be a great opportunity for you.
The position is intentionally broad and hands-on, with responsibilities ranging from preventative maintenance and electrical systems to HVAC, plumbing, pool equipment, furniture repair, and building appearance.
We’re looking for someone who is:
Candidates should be comfortable with climbing, reading, standing, walking, and routinely lifting approximately 25–50 pounds.
Because you'll see the results of your work every day. You might walk into a room where the AC isn't working—and leave knowing you've made a guest's stay more comfortable. You might repair a fixture, troubleshoot a piece of equipment, maintain the pool, refresh a piece of furniture, or take care of an issue before a guest ever notices it. That's the impact of Engineering. You aren't simply maintaining a building. You're helping maintain the experience our guests came here to enjoy.
You might be the perfect fit if you're the person who:
Our Engineering team is expected to maintain professional work habits, remain adaptable, solve routine problems, learn new skills, and follow hotel safety and security procedures.
At our hotel, every associate is part of the guest experience, including our Engineering team. When you fix the AC, you're creating comfort. When you repair a door, you're creating convenience. When you maintain the pool, you're protecting an experience. When you keep the hotel looking its best, you're helping create the environment our guests expect. Your work matters—even when guests don't see it.
If you're a reliable, hands-on problem solver who takes pride in keeping things running and wants to be part of a team that values safety, teamwork, quality, and exceptional hospitality, we'd love to meet you. Bring your skills. Bring your curiosity. Bring your problem-solving mindset. Apply Today! Join our Engineering team and help us keep the hotel running at its best—one repair, one room, and one guest experience at a time.