Company Description

The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

The OPC (Off Premises Contact) Marketing Director is responsible for overseeing the strategy and execution of lead generation efforts outside of the resort's immediate property. This senior leadership role bridges the gap between field marketing and sales, ensuring a steady stream of qualified prospects for timeshare presentations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruit, train and mentor a high-energy team of OPC representatives and managers
• Oversee the procurement of bookings for timeshare sales presentations through face-to face marketing and pre-arrival lead calls
• Develop and implement cost effective marketing strategies to engage potential owners at off-site locations
• Directs OPC Marketing functions to support sales productivity.
• Achieve budgeted tour flow for all hospitality sourced tours
• Responsible for all training, hiring, coaching and counseling for OPC team members
• Work closely with sales leaders on all tour flow and progress

SUPERVISORY RESPONSIBILITIES

Directly supervises Team Members and is responsible for training, scheduling, assigning and directing work, appraising performance, supporting Team Member development, addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extensive experience in timeshare marketing
• Strong ability to drive results in a high-pressure, commission-driven environment
• Proficiency in analyzing marketing data to refine strategies and improve lead-to-tour conversion rates
• Bachelor's degree in marketing or 5+ years of experience in timeshare/vacation ownership marketing, specifically within OPC locations is required
• 5 years in a senior leadership role.
• Demonstrated success in strategic planning and achieving measurable business outcomes.

Education & Certifications

• Real Estate/Timeshare Licensing may be required in some states

Skills/Knowledge

• Self starter and ability to manage the bottom line
• proven marketing experience not exclusive to timeshare
• Detail oriented
• Strong negotiation skills
• Ability to exercise good judgement in recognizing scope of authority and protecting confidential information

Travel Requirements

Travel between OPC locations may be necessary

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member must occasionally lift and/or move up to (10) pounds and be able to regularly lift, pull, push and or/move up to (10) pounds. The Team Member is regularly required to stand, talk, and hear. Must be capable of hearing within what is considered to be a normal range.

Additional Information

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and understand job-related materials (e.g. instructions, signs, forms). Ability to complete basic written communication such as forms, emails, or reports Ability to read, write, and speak clearly in English in a business or customer-facing environment

REASONING ABILITIES

Ability to apply common sense understanding to carry out written or oral instructions. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to gather relevant information to identify, propose solutions, and resolve moderately complex problems. Ability to learn and adapt to new approaches and information. Ability to independently analyze complex situations, identify patterns and trends, and evaluate multiple options for solving complex or ambiguous problems. Ability to adapt to changing circumstances.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The majority of the work involved in this position will be conducted from an office or other field office. The noise level is Moderate and the work schedule is usually standard business hours. Must be able to work nights/weekends and holidays. The work schedule may be modified at any time, with or without notice.

ACKNOWLEDGEMENT

Team members should understand all essential job functions prior to accepting an offer of employment and should not accept the position unless he/she can perform the essential job functions.

Why Westgate?

• Highly Discounted Epic Locals Ski Pass, While Supplies Last
• FREE Ski, Snowboard and Mountain Bike Equipment Rentals
• FREE Garage Parking
• $2.00 in Meals in Team Member Breakroom
• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.