Job Summary

If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.

The Marketing and Communications Manager for the Downtown Development Board (DDB) and Community Redevelopment Agency (CRA) develops and implements strategic marketing, paid media, and communication plans to promote and support the priorities of DDB/CRA. This role is responsible for strengthening downtown Orlando’s brand and public image, increasing awareness of downtown events and experiences, and communicating the impact of DDB/CRA programs to residents, businesses, visitors, stakeholders, and elected officials. The manager works collaboratively with City departments, community partners, business owners and developers to ensure consistent messaging and alignment with the City’s economic development and downtown revitalization goals.

Minimum Qualifications:

• Bachelor's Degree in Marketing, Public Relations, Mass Communications, or related field required and three (3) years professional work experience in the area of event marketing, event promotions, planning management, multimedia, interactive programs, or graphic design, required including one (1) year experience in a supervisory capacity with budgetary responsibilities required; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.

Preferred Qualifications:

• At least five (5) years professional work experience in marketing, with at least three (3) years in destination, tourism, hospitality, or event marketing.
• Demonstrated experience planning and executing integrated marketing campaigns, including brand development, paid media, digital and social media and performance measurement.
• At least two (2) years of supervisory experience, including responsibility for developing and managing a marketing or program budget.
• Experience with email marketing platforms such as MailChimp, and project management systems such as Airtable or Wrike.
• FEMA certifications preferred.
• Experience creating accessible digital content and documents that meet federal ADA and WCAG standards.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or
• Nine (9) years of direct experience for a doctoral degree.