Market manager

For over 75 years Kurtz Bros., Inc., a local family-owned business, has been an industry leader in the creation of high quality landscaping products. Being a pioneer in caring for Ohio’s environment and natural resources, combined with our innovative approaches to natural preservation and recycling, many have discovered the "green" connection Kurtz offers. Not coincidentally, our tagline is: "We make the good earth better!" Starting out as a topsoil provider to homeowners and garden centers wishing to improve their soil, Kurtz continues to provide an array of services and environmentally friendly, quality products to the construction and landscape industries.

We are seeking qualified individuals who share our desire to provide the best products and services while striving to maintain and protect our environment. Being part of our family means understanding the Kurtz Bros., Inc. vision for industry leadership in industrial and construction products and services, committing to excellence in customer satisfaction, and being an active participant on a team driven by innovative ideas and solutions.

For more information please visit our website, www.kurtz-bros.com.

Summary

Market Managers have the opportunity to showcase your ability to lead a team, provide amazing customer service and implement innovative ideas. The Market Manager is responsible for the daily operation of an individual store to achieve budgeted revenue goals and monitoring expenses. We hire hardworking, trustworthy, and energetic individuals who work with the store teammates and Corporate Management to drive sales, ensure high levels of customer service, solve problems and achieve employee development goals while advancing their own skills.

Essential Duties and Responsibilities

• Manage store performance to maximize store profitability
• Maintain store security including inventory control, cash handling, and equipment maintenance
• Lead, supervise and schedule store employees
• Interview job applicants and conduct employee performance reviews
• Ensure compliance with all company, state and federal policies and laws by working with Human Resources
• Ensure all Kurtz Bros policies are being followed by team members and complete disciplinary actions when necessary.
• Provide input to production regarding product innovation
• Effectively manage territory to ensure a thorough and consistent understanding of sales opportunities, competitive knowledge and project activities within that territory.
• Assign and work with Product Specialists to ensure store and territory goals are met and developed in a timely manner
• Hiring, scheduling and training of employees with regards to product knowledge, utilizing products to fill customer’s needs, and generating sales
• Ensure that each store has clear staffing roles and assignments
• Maintain accuracy in inventory tracking and documentation and ensure appropriate in-store inventory levels to meet customer needs and meet goals
• Enforce and maintain the overall store appearance, merchandise display, and on-site equipment, reporting and scheduling maintenance/repairs as needed
• Develop annual image and capital plan for necessary budget approval
• Follow all Kurtz Brothers, Inc. safety guidelines and complete incident reports immediately when required
• Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary
• Must be available to work weekends during the busy season (April - August)
• Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience
• Bachelor’s Degree or equivalent work experience
• Minimum of five years of experience with retail or industry sales management experience
• Experience in landscaping/construction industry preferred

Knowledge/Skills

• Emotionally resilient and able to drive projects effectively for excellence against demanding targets in a complex, multi-disciplined environment
• Customer oriented and able to operate effectively in a high pressure environment and pressing customer deadlines
• Ability to build strong relationships with both internal stakeholders and external customer
• Strong conflict management skills
• Enthusiastic, with a drive for results
• Ability to multi task and work in a fast paced environment
• Proficiency in office IT suite (excel, word and PowerPoint) and to quickly develop a working knowledge of NetSuite and Descartes with ability to operate the KB reconcile, dispatch, quote, and price check systems
• Ability to learn new programs/software as needed
• Ability to run front end loader, skid steer, and other equipment as necessary
• Creativity in providing customer solutions
• Ability to quickly become knowledgeable regarding the composition and application of the product line
• Exposure to loud noises, hot/cold temperatures, dust, and other environmental factors

Supervisory Responsibilities

List the supervisory responsibilities this position must perform; include the department or position titles responsible for and the level of authority exercised in performing the responsibilities. Responsible for ~2-10 store employees depending on season.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is frequently required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee frequently works in high, precarious places and is frequently exposed to extreme heat and risk of electrical shock. The employee occasionally works in outside weather conditions and could be subjected to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold and vibration. The noise level in the work environment could be unusually loud at times (protection will be provided).

All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status. Kurtz Bros is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: 216-986-7000. We will make a determination on your request for reasonable accommodation on a case-by-case basis.