Manager of lifelong learning

Why Join Mazzella?

• Team-Oriented Environment: Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work-Life Balance: Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development: Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture: Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.
• Market-Competitive Salaries: Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits: Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits: Take advantage of our Teledoc service with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

Our Core Values

• Be Safe – A personal commitment to everyone’s well-being; purposeful control of risk.
• Be a Lifelong Learner – Routinely acquire new skills and capabilities that bring value.
• Be Humble – Emphasize the team over self, without ego or status.
• Be Hungry – Always looking for more, self-motivated, and committed to going above and beyond.
• Be Smart – Common sense about people; good judgment and intuition about group dynamics.

Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we'll achieve greatness and shape the future of our industry. EOE / Drug Free Workplace

The Manager of Lifelong Learning leads the organization’s learning and development (L&D) strategy, programs, and operations to build the capabilities employees need throughout their careers. This role is responsible for developing and managing learning solutions for skilled roles, new-hire onboarding, service and technical training, professional development, leadership development, and ongoing employee growth. The Manager of Lifelong Learning provides strategic direction and day-to-day leadership for the Lifelong Learning team.

Working in partnership with operational leaders, subject-matter experts, Human Resources, and other stakeholders, this leader ensures learning programs are relevant, accessible, measurable, and aligned with organizational priorities.

Job Duties:

• Lead the overall Lifelong Learning and L&D strategy, ensuring programs support organizational goals, workforce development needs, and employee career growth.
• Direct, coach, and develop the Lifelong Learning team.
• Establish team priorities, clarify roles and accountabilities, manage workloads and resources, and foster a collaborative, service-oriented learning culture.
• Oversee the design, delivery, and continuous improvement of learning programs for skilled and technical roles.
• Lead the development and evolution of the organization’s new-hire onboarding and initial training experience to support employee readiness, engagement, and retention.
• Guide professional-development programs that build employees’ business, interpersonal, technical, and career-development skills.
• Develop and manage leadership-development programs for current and emerging leaders, including foundational leadership training, manager development, and succession-support initiatives.
• Partner with business and operational leaders to identify skills gaps, performance needs, training priorities, and future workforce capability requirements.
• Collaborate with subject-matter experts to create, maintain, and deliver accurate, practical, and effective learning content.
• Ensure learning pathways, curricula, and training materials are organized by role, career stage, capability, and business need.
• Oversee administration and optimization of the learning management system (LMS), including learner records, course assignments, completion reporting, user access, content management, and system enhancements.
• Establish processes and standards for training documentation, learning records, course evaluations, and compliance-related learning requirements.
• Monitor participation, completion, learner feedback, knowledge retention, and business outcomes to evaluate program effectiveness and identify improvement opportunities.
• Use learning data and stakeholder feedback to recommend enhancements to programs, delivery methods, tools, and learning experiences.
• Manage the L&D budget, vendor relationships, external training resources, and learning technology investments as applicable.
• Promote a culture of continuous learning by increasing awareness of development opportunities and encouraging employees and leaders to take ownership of growth.
• Ensure learning programs are inclusive, accessible, consistent, and aligned with organizational policies and values.
• Stay informed about effective learning practices, adult-learning principles, leadership development approaches, and relevant training technologies to continuously strengthen the organization’s L&D offerings.
• Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines.
• Committing to Lifelong Learning by completing all assigned learning and seeking opportunities to improve self.
• Other duties as assigned.

Education and Experience: A high school diploma or GED is required; an undergraduate degree from an accredited college or university in a related discipline is preferred. In the absence of a degree, directly related education, training, certifications, and professional experience demonstrating the knowledge, skills, and abilities required for the position may be considered, where a number of years and proven knowledge may offset the degree requirement.