Ltu water - senior environmental health educator

Job Posting Information Lincoln Water System (LWS), a division of the City of Lincoln’s Transportation and Utilities Department (LTU), is seeking a community-focused and highly organized Senior Environmental Health Educator to support the drinking water program education, including Lead Safe Lincoln – Lead Service Line Replacement (LSLR) Program, water conservation, and drinking water quality initiatives. LTU employs nearly 600 team members dedicated to providing reliable transportation, transit, and utility services throughout the year. We value innovation, environmental stewardship, collaboration, and strong community partnerships.

This professional-level position serves as the primary public engagement specialist for the Lead Safe Lincoln - Lead Service Line Replacement (LSLR) Program, one of the City’s most significant public health initiatives. The Senior Environmental Health Educator develops and implements public participation strategies to promote strong participation in programs designed to protect and conserve Lincoln’s drinking water. The role also supports outreach for Lead and Copper Rule Improvements (LCRI) and water conservation initiatives.

This position requires a detail-oriented communicator who excels at connecting with diverse audiences, managing high volumes of one-on-one interactions, and delivering effective information to support participation in LSLR, LCRI, water conservation, and other drinking water initiatives. Work includes preparing and presenting educational materials, coordinating communication strategies with City staff and consultants, engaging community members at public events, responding to a wide range of inquiries, and refining outreach approaches using data and best practices.

The educator also documents outreach activities, maintains contact management systems, tracks engagement metrics, and supports evaluation of overall program effectiveness. This role involves a mix of office work, one-to-one customer assistance on the phone and in-person, and attending occasional community events. It is based in Lincoln, Nebraska.

Nature of Work / Examples of Work Performed

• Develop public education and outreach plans for the LSLR, LCRI, water quality, and water conservation programs to encourage high participation rates, increase water conservation efforts, and improve consumer confidence.
• Create clear, accessible educational materials such as brochures, fact sheets, presentations, and online resources.
• Coordinate communication efforts with City staff, consultants, and community partners to ensure consistent messaging.
• Conduct direct outreach through calls, emails, door-knocking, mailings, and in-person meetings with property owners.
• Attend neighborhood meetings, community events, and outreach activities to represent the Lincoln Water System.
• Answer inbound inquiries related to LSLR, LCRI, water quality concerns, and water conservation programs.
• Maintain accurate documentation of outreach efforts and participant interactions in digital tracking systems.
• Evaluate participant experiences, identify engagement barriers, and recommend improvements to outreach strategies.
• Utilize engagement data, feedback, and professional development opportunities (webinars, conferences, etc.) to refine public education approaches.
• Update and maintain Water System online resources.
• Assist staff and field teams with effective communication guidance.
• Collaborate with internal teams, contractors, and community organizations to support successful program implementation.
• Perform other duties as assigned to support Water System goals.

Preferred Knowledge & Skills

• Experience with public communication, community outreach, or environmental health education.
• Familiarity with drinking water programs, lead mitigation, or water quality topics.
• Experience creating educational materials for diverse audiences.
• Ability to manage outreach campaigns, track data, and use digital tools for documentation.
• Strong interpersonal skills and comfort engaging with the public in a variety of settings.

Minimum Qualifications

Graduation from an accredited four-year college or university with a bachelor’s degree in environmental education, environmental health, environmental science, environmental studies, community health education, public health, public health education, health promotion, or related field plus four years of experience in responsible environmental or community health education; or any combination of training and experience that provides the desirable knowledge, abilities and skills.

Necessary Special Requirement

Possession of a valid driver's license when operating a vehicle is necessary for the satisfactory performance of assigned duties.