Overview

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events. PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Responsibilities

The Corporate Events (CE) Account Manager is a client-facing sales and account support role within the CE business unit. Working closely with an Account Executive, the Account Manager supports the development, sale, coordination, and commercial management of live event and entertainment projects from initial opportunity through final billing.

The Account Manager supports the Account Executive in managing the day-to-day needs of assigned accounts and projects, including developing Scopes of Work (SOWs), building orders, managing show budgets, coordinating change orders, maintaining CRM information, preparing proposals and estimates, and communicating directly with clients and internal teams.

While primarily a support role, the Account Manager is also expected to actively participate in the sales process. Through a team-selling approach, the Account Manager works alongside the Account Executive to divide and co-manage opportunities and projects, develop existing accounts, identify new opportunities, and build new client relationships.

The Account Manager also works closely with the assigned Project Management team throughout the project lifecycle, helping maintain alignment between the sold scope, client expectations, project execution, and financial objectives.

This position is designed as an entry point into production sales and account management, providing hands-on exposure to the complete sales and project lifecycle while developing the commercial, technical, and relationship-management skills necessary for increased account ownership and future growth into an Account Executive role.

This is a client-facing position requiring regular interaction with customers, Project Management, production, operations, technical teams, and other internal resources. Travel to client meetings, site visits, events, and industry activities is required based on business and project needs.

Key Responsibilities

• Support the Account Executive in the management, development, and growth of assigned clients, accounts, and projects.
• Work alongside the Account Executive in a team-selling environment, helping divide and co-manage opportunities based on account, client, and project needs.
• Develop and maintain professional relationships with clients, becoming a trusted and knowledgeable point of contact within assigned accounts.
• Participate in client meetings, discovery calls, presentations, site visits, project reviews, and other client-facing activities.
• Assist in developing Scopes of Work (SOWs) that clearly define project requirements, deliverables, responsibilities, schedules, and commercial expectations.
• Assist with estimating, proposal development, pricing, and preparation of client-facing sales materials.
• Build and maintain project orders within company systems, ensuring information is accurate and current throughout the project lifecycle.
• Work closely with the assigned Project Management team to manage show budgets, monitor project costs, and maintain alignment between the sold scope, client expectations, and financial objectives.
• Review project revenue, costs, margins, and budget changes with the Account Executive and assigned Project Management team, identifying potential financial impacts throughout the project lifecycle.
• Partner with the assigned Project Management team to identify changes in scope and develop, document, price, and process change orders for client review and approval.
• Support client communication regarding budget updates, scope changes, change orders, and other commercial matters in coordination with the Account Executive and assigned Project Management team.
• Participate in the RFP process, including gathering requirements, coordinating internal resources, developing responses, and supporting client presentations.
• Maintain accurate client, opportunity, pipeline, activity, and project information within the company's CRM platform.
• Conduct client outreach and follow-up, documenting activity, opportunities, and next steps within CRM.
• Coordinate with the assigned Project Management team, technical teams, operations, and production resources to ensure sold solutions are clearly communicated and successfully transitioned into execution.
• Support project closeout by working with the Account Executive and assigned Project Management team to review final orders, outstanding change orders, project costs, margins, and billing information.
• Identify opportunities for additional services and account growth through ongoing client and project engagement.
• Develop new relationships within existing client organizations while also supporting outreach and relationship development with prospective customers.
• Participate in business development efforts, networking opportunities, industry events, and other activities intended to generate new relationships and sales opportunities.
• Develop increasing ownership of opportunities, projects, and client relationships as experience and capabilities grow.
• Stay informed about live event technologies, company capabilities, market trends, and competitive offerings.
• Travel as necessary to support client meetings, site visits, project execution, business development, and industry activities.

Qualifications

Qualifications & Skills

Foundational knowledge of live events, audio-visual production, entertainment technology, or related production services.

Strong interest in developing a career in production sales and account management.

Comfortable communicating directly with clients and developing professional business relationships.

Ability to understand client objectives and work with internal teams to translate those objectives into executable production solutions.

Strong organizational skills with the ability to manage multiple projects, budgets, deadlines, and client needs simultaneously.

Working understanding of project budgets, estimates, costs, revenue, and margins, with an interest in developing stronger commercial and financial skills.

Strong written and verbal communication skills.

Ability to assist in developing clear SOWs, proposals, change documentation, budgets, and other client-facing materials.

Working knowledge of CRM principles, including opportunity tracking, client activity, pipeline management, and follow-up.

Collaborative approach with the ability to work effectively across Sales, Project Management, technical, operations, and production teams.

Self-motivated and comfortable taking increasing ownership as experience develops.

Passion for staying informed about industry trends, emerging production technologies, and creative event solutions.

Willingness and ability to travel as required.

Education & Experience

Required:

• 2+ years of experience in the audio-visual, live events, entertainment, production, or related services industry.
• Some experience in project management, production coordination, sales, customer service, or account management.
• Proficiency in Microsoft Excel and general business productivity tools.
• Demonstrated ability to communicate professionally with clients and internal project teams.

Preferred:

• Previous client-facing experience within full-service events, live events, entertainment, or audio-visual production.
• Familiarity with Salesforce or another CRM platform.
• Experience developing estimates, SOWs, proposals, budgets, orders, or change orders.
• OSHA 30 Certification.
• Bachelor's Degree or equivalent relevant professional experience.

Physical & Travel Requirements

Ability to remain in a stationary position for extended periods.

Ability to lift and move up to 20 pounds.

Ability to work in office, warehouse, venue, and event-site environments as required.

Ability and willingness to travel for client meetings, site visits, events, and other business needs.

Occasional evening, weekend, and non-traditional work hours may be required based on event schedules and client needs.

Role Development

The CE Account Manager role is intended to provide a foundation for long-term growth within production sales and account management. As experience, technical knowledge, commercial understanding, and client relationships develop, the Account Manager is expected to take on increasing responsibility for individual projects, sales opportunities, client relationships, and revenue generation.

Successful development within the position should demonstrate progression from supporting account activity, to co-managing projects and opportunities, to developing and owning client relationships and sales opportunities. The long-term objective of the role is to develop the skills, experience, relationships, and commercial understanding necessary to progress toward an Account Executive position.

EEO and Disclosure

PRG is an Equal Opportunity Employer.

PRG is a drug-free work environment, pre-employment testing will be required.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PRG cares about the safety of our employees and applicants. PRG does not use chat rooms for job searches or communications. PRG will never request personal information via informal chat platforms or unsecure email. PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview. Be aware of potential scams while job seeking. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.