Lead service advisor - no nights or weekends!

Are you great with people, thrive in a fast-paced environment, and take pride in delivering memorable customer experiences?

At Victory Tire & Auto, our Service Advisors are the face of the shop—building trust, creating long-term customer relationships, and making sure every guest feels taken care of from start to finish.

What You’ll Do:

• Be the primary point of contact for customers and deliver an exceptional service experience
• Build trust through clear communication, empathy, and follow-through
• Manage appointments, explain recommended services, and keep customers informed throughout the repair process
• Focus on customer retention by creating positive, repeatable experiences
• Work closely with technicians and management to ensure a smooth, stress-free visit for every customer

What We’re Looking For:

• Strong customer service and communication skills
• Experience writing and selling automotive service, ideally in an independent shop environment.
• A natural ability to build relationships and keep customers coming back
• Comfort juggling multiple priorities in a fast-paced environment
• Professional, positive attitude with a team-first mindset

What we offer:

• Potential to earn $55k - $75k+ per year (salary plus bonus)
• Amazing growth potential!
• Health, dental, and vision benefits
• 401(k) retirement plan with matching
• Employee Assistance Program
• Paid time off, Paid vacations, Paid training
• Opportunity to be a trusted partner in a growing business
• Support from a team of dedicated professionals
• Discounts on auto repair, and more!

Ready for a Change? Apply Today!

Can't wait? Call Will @ 612-488-1724