Lead security officer

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Rotating - 10 Hour (United States of America)

When safety, security, and patient care intersect, leadership matters. As a Lead Security Officer, you'll play a critical role in protecting patients, visitors, staff, and facilities while serving as a trusted frontline leader during daily operations and emergency situations.

Based at Stanford Health Care Tri-Valley Hospital, 5555 W. Las Positas Blvd, Pleasanton, CA, this onsite leadership role combines operational oversight, incident response, investigations, and officer support. You'll help ensure a safe healthcare environment, coordinate security activities, respond to emergencies, conduct investigations, and provide field leadership when supervisory coverage is needed. Success in this role is enhanced by:

• Experience in security, law enforcement, healthcare security, or emergency response environments
• Strong leadership, sound judgment, and decision-making abilities
• Effective communication, investigation, and report-writing skills
• Ability to remain calm under pressure and navigate complex situations
• Knowledge of security operations, regulatory requirements, and team coordination practices

The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. Learn more about Facilities Services at: Facilities Services | Stanford Health Care.

The Facilities Infrastructure & Safety (FIS) business unit is vital in ensuring the safety, security, and operational integrity of Stanford Health Care facilities while also managing disaster preparedness and complex building systems to foster a secure healthcare environment. FIS is made up of multiple departments aligned in focus: Environmental Health & Safety, Facility Field Services, Protective Services, Security Services, Office of Emergency Management, Facilities Engineering - Systems, Operational Technology, Facilities Engineering- Infrastructure, Facilities Services Response Center, and Facilities Administration and Operations.

Stanford Medicine Security Services (SMSS) provides 24/7 support across all Stanford Medicine facilities, ensuring a secure environment for patients, staff, and visitors. The team focuses on proactive risk management, access control, emergency responses, and risk assessments to maintain safety across all locations.

If you are interested in joining Stanford Health Care, please read the job description below and apply online.

This is a Stanford Health Care job.

A Brief Overview

The Lead Security Officer assists in ensuring medical center safety and security during assigned shifts and during emergency situations. Conducts safety inspections, responds to code designated incidents and other emergencies. The Lead Security Officer writes comprehensive reports detailing causes, actions and responses and is also responsible for investigating crimes and other incidents and submits related reports and recommendations.

Performs dispatch duties when necessary. The Lead Security Officers handles sensitive tasks, is expected to lead officers and to display leadership abilities.

What you will do

Employees must abide by all The Joint Commission (TJC) requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Performs all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

• Conducts safety inspections, responds to code designated incidents and other emergencies.
• Ensures medical center safety and security during assigned shifts and during emergency situations.
• Investigates crimes and other incidents and submits related reports and recommendations.
• Writes comprehensive reports detailing causes, actions and responses. Investigates crimes and other incidents and submits related reports and recommendations.
• Assigns Security Officer Duties throughout the course of operations in accordance with standards established by Security Management
• Represents Security interests in operational discussions with other departments
• Lead Officer Operations: In addition to daily operations role, serves as backup to shift supervisor. Provides field leadership during daily gaps between shifts, including making staffing decisions. Provides coverage for supervisors during PTO(Paid Time Off/PTS (Paid Time Sick).
• Lead Officer Investigations: This position will focus solely on investigations and the role will feature training and development in investigation and interview techniques. Provides backup to all officers and management in regards to investigations.
• Lead Officer Training: This role will be a formal field support leader in training and compliance.

Education Qualifications

High school diploma or GED equivalent.

Experience Qualifications

Five (5) years of progressively responsible and directly related work experience

Successfully pass the following training within the first six month of hire

1. De-escalation
2. Crisis Prevention Institute (CPI)
3. Patient rights and holding
4. Psychiatric Security Training
5. Handcuffing

Required Knowledge, Skills and Abilities

• Ability to adapt to and deal with change and ambiguity
• Ability to generate ideas, consult with departments, and coordinate administrative solutions to alleviate security problems
• Ability to observe and recall names, places and incidents, read and understand laws, ordinances, departmental rules and policies
• Ability to plan, organize, prioritize, work independently and meet deadlines
• Ability to relate to others in a calm, tactful and courteous manner
• Ability to solve problems and identify solutions
• Ability to speak and write effectively at a level appropriate for the job
• Ability to work in a fast-paced work environment
• Ability to work well with individuals at all levels of the organization
• Knowledge of computer systems and software used in functional area
• Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility
• Knowledge of police/law enforcement procedures and techniques
• Physical requirements as needed to perform the job functions

Licenses and Certifications

CADL - California Drivers License - Valid And In State required.

SGRC - Security Guard Registration Card required within 90 Days or

PPSO - California Proprietary Private Security Officer License required within 90 Days

Physical Demands and Work Conditions

Physical Demands

• Seldom Sitting.
• Constant Walking.
• Constant Standing.
• Frequent Bending.
• Occasional Squatting.
• Seldom Climbing.
• Seldom Kneeling.
• Never Crawling.
• Constant Hand Use.
• Constant Repetitive Motion Hand Use.
• Frequent Grasping.
• Occasional Fine Manipulation.
• Constant Pushing and Pulling.
• Occasional Reaching (above shoulder level).
• Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

• Constant lifting of 0 - 10 lbs.
• Frequent lifting of 11 - 20 lbs.
• Occasional lifting of 21 - 30 lbs.
• Seldom lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Working Environment

• Never Driving cars, trucks, forklifts and other equipment.
• Constant Working around equipment and machinery.
• Seldom Walking on uneven ground.
• Occasional Exposure to excessive noise.
• Frequent Exposure to extremes in temperature, humidity or wetness.
• Occasional Exposure to dust, gas, fumes or chemicals.
• Never Working at heights.
• Never Operation of foot controls or repetitive foot movement.
• Constant Use of special visual or auditory protective equipment.
• Never Use of respirator.
• Never Working with biohazards such as blood borne pathogens, hospital waste, etc..

Blood Borne Pathogens

Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.