Company Background:

Genuine Parts Company founded in 1928 and based in Atlanta, Georgia, is a leading specialty distributor engaged in the distribution of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world, employing 60,000 people.

The GPC Global Technology Center in Krakow, established in 2022 by Genuine Parts Company is an innovative research and development facility supporting GPC’s digital transformation efforts. The hub is focused on the development of advanced technologies and solutions that support GPC's operations and growth. The GPC Global Technology Center team works on a wide range of projects assisting in areas such as e-commerce and data platforms, supply chain solutions, selling systems, and cyber security. This is home to a team of highly skilled IT engineers who are dedicated to driving innovation and delivering cutting-edge solutions for GPC.

Position Purpose:

The PIM Support Engineer ensures stability, reliability, and operational continuity of Informatica PIM Product 360. Looking for someone who is curious and likes diving into technology to make sure it is best in class and functioning as expected.

This role focuses on:

• 2nd line technical support
• Incident resolution
• System performance
• Structured releases
• Technical debt reduction

The role requires strong technical and analytical capabilities and a natural interest in understanding how data flows through systems and where processes break down.

Key Responsibilities

Application Support (2nd Line)

• Investigate and resolve user-reported issues
• Analyze application logs
• Troubleshoot data inconsistencies
• Support integration issues (endpoints, queues, imports/exports)

Data & Database Support

• Execute SQL queries for issue analysis
• Perform database indexing and optimization (SQL Server / SSMS)
• Validate repository integrity
• Identify data quality inconsistencies

Maintenance & Technical Debt

• Refactor configurations for maintainability
• Optimize workflows and processing time
• Improve documentation and stability

Release & Environment Support

• Support controlled deployments (DEV → ACC → PROD)
• Execute deployments under governance model
• Ensure environment consistency
• Understand DevOps pipelines and release processes

Qualifications & Skills

Required

• Experience supporting enterprise applications
• Strong troubleshooting skills
• Solid SQL knowledge (SQL Server / SSMS)
• Basic Java understanding (reading logs, small adjustments)
• Basic Python knowledge (script maintenance)
• Understanding of deployment processes and DevOps
• Structured, detail-oriented mindset
• Strong affinity for data processes and system logic

Nice to Have

• Experience with Informatica Product 360
• Experience in master data environments
• Experience with ERPs (SAP/D365)
• Familiarity with Azure DevOps / GitHub Actions

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.