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  4. IT Support Manager

Onsite It Support Manager jobs in Virginia Beach, Virginia, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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      Den

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Aug 23, 2025

IT Support Manager — On-Site Jobs in Virginia Beach for Growing Tech Teams

Virginia Beach companies are actively seeking a skilled IT support manager to lead technical teams and keep operations running smoothly. With 211 open positions available, this on-site opportunity suits professionals ready to oversee help desk operations, manage IT staff, and ensure seamless technology delivery across departments. Demand for IT support manager jobs in Virginia Beach continues to grow as local businesses expand their technology infrastructure.

Successful candidates bring strong troubleshooting abilities, leadership experience, and a solid grasp of network systems, hardware, and software support. Employers looking to hire an IT support manager typically prioritize excellent communication skills, the ability to train and mentor junior technicians, and familiarity with ticketing systems and IT service management frameworks. Problem-solving under pressure and a customer-first mindset remain essential, along with experience coordinating vendor relationships and maintaining cybersecurity best practices across the organization.

On-site work remains the standard for this role, since IT support managers must be physically present to resolve hardware issues, oversee infrastructure, and coordinate directly with technical staff. Virginia Beach's expanding business and government sectors continue to fuel steady demand for experienced professionals, making this a promising market for IT support manager positions. Local employers value hands-on leadership, and the regional hiring outlook remains strong for candidates ready to take ownership of daily IT operations.

If you're ready to advance your career, explore current IT support manager vacancies through Global Work AI and connect with employers actively hiring in Virginia Beach. Take the next step today and discover how your leadership and technical expertise can make an immediate impact on a growing team.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Virginia Beach?

    In Virginia Beach, compensation for an IT support manager usually falls in the mid-$80,000s to low-$110,000s range, with pay influenced by team size, industry, and whether the employer supports multiple sites or security-sensitive systems. Larger employers in healthcare, defense, and municipal services may offer higher packages, especially for candidates who handle both leadership and technical oversight. Total earnings can also include bonuses or stronger benefits. Reviewing current local postings can help you compare base pay with similar leadership roles across Hampton Roads.
  • What skills and qualifications are needed for an it support manager job?

    Employers in Virginia typically look for a mix of technical depth and people management. Strong candidates bring troubleshooting ability, clear communication, incident coordination, vendor oversight, and experience leading service teams. A bachelor’s degree in information technology, computer science, or a related field is common, though equivalent experience can matter just as much. In Virginia Beach, on-site roles often favor applicants who can support staff quickly, document processes well, and work across Windows environments, network basics, and endpoint tools. It helps to compare job descriptions for the most common must-have skills.
  • What are the main responsibilities of an on-site it support manager in Virginia Beach?

    Day-to-day work usually centers on keeping local operations stable and responsive. An on-site it support manager in Virginia Beach often supervises help desk staff, handles escalated issues, tracks service levels, and coordinates hardware, software, and account support for employees in the office. The role may also involve asset inventory, onboarding and offboarding, outage response, and liaison work with vendors or internal IT teams. Because the position is based on-site, quick in-person troubleshooting and floor support are often part of the job. Reviewing nearby openings can show how duties vary by employer.
  • What does the hiring process look like for an it support manager position?

    Most employers use a multi-step process that starts with resume screening and a recruiter or HR call. From there, candidates may speak with a hiring manager, complete technical questions, and meet team members or senior IT leaders. In Virginia Beach, on-site companies sometimes add scenario-based interviews to assess how you would handle outages, staff coaching, or priority conflicts in real time. References and background checks are also common, especially for roles with system access. If you’re preparing, it’s useful to match your examples to the responsibilities listed in current postings.
  • What experience with help desk, ticketing systems, and desktop support is expected for an it support manager role?

    Employers usually expect several years of hands-on support experience before stepping into a management seat. For an it support manager in Virginia, that often means direct work with help desk operations, ticket queues, escalation paths, and desktop support for Windows or mixed-device environments. Familiarity with platforms such as ServiceNow, Jira Service Management, or Zendesk is highly valued, along with reporting on response times and resolution trends. In Virginia Beach, on-site teams may also want experience troubleshooting printers, laptops, software installs, and account access problems. Comparing tool stacks across listings can clarify what is most in demand.
  • What certifications can help you get hired as an it support manager in Virginia?

    Certifications can strengthen a profile when employers want proof of both technical and service management knowledge. For an IT support manager in Virginia, useful options include CompTIA A+, Network+, and Security+, plus ITIL Foundation for service management processes. Microsoft credentials can also help if the environment relies on Windows, Azure, or Microsoft 365. In Virginia Beach, government, healthcare, and defense-adjacent employers may value security-focused training even more. Certifications rarely replace experience, but they can help your application stand out, especially when you are comparing roles at a similar level.
  • What career growth opportunities are available for an it support manager in IT?

    This role can lead into broader operations and leadership paths over time. Many professionals move from IT support manager into service desk manager, infrastructure manager, systems administration leadership, or director-level service delivery positions. In Virginia Beach, on-site experience can also open doors in enterprise support, cybersecurity operations, and project coordination, particularly where dependable end-user services are essential. Strong performers who build metrics, improve workflows, and mentor staff often progress faster. Watching how local employers structure their IT teams can help you map the next step and compare related career tracks.

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211 jobs found

  • J

    JTH Tax

    Today

    Help desk support specialist

    Position Title: Help Desk Support Specialist Department: Technology Development Status: Full-Time Reports to: Director, IT Service Management Position Purpose Serve as a Help Desk Support Specialist...

    onsite, Virginia Beach, VA, United States
    $44k/yrFull TimeJunior (<2 years)
  • CTI

    CTI

    Today

    Audio visual service specialist

    Job Details: Job Location: VA Beach - Virginia Beach, VA 23461 Salary Range: $70000.00 - $100000.00 Salary/year Audio Visual Service Specialist CTI has been a leading AV provider since we began in...

    onsite, Virginia Beach, VA, United States
    $70k – $100k/yrFull TimeMiddle (2-4 years)
  • LifeNet Health

    LifeNet Health

    2 days ago

    Processing support technician, cv - bayside

    HOW YOU WILL MAKE AN IMPACT At LifeNet Health, as the Processing Support Technician, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance...

    onsite, Virginia Beach, VA, United States
    $34k/yrFull TimeJunior (<2 years)
  • LifeNet Health

    LifeNet Health

    2 days ago

    Processing support technician

    HOW YOU WILL MAKE AN IMPACT At LifeNet Health, as the Processing Support Technician, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • HII's Mission Technologies division

    HII's Mission Technologies division

    2 days ago

    Systems administrator (systems administrator 3)

    Requisition Number: 30894 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $81,773.00 - $115,000.00 Security Clearance: Secret This opportunity resides...

    onsite, Virginia Beach, VA, United States
    $82k – $115k/yrFull TimeSenior (5+ years)
  • ABNB Federal Credit Union

    ABNB Federal Credit Union

    2 days ago

    Member service representative

    ABNB Federal Credit Union is dedicated to being the best place you will ever work, starting with our comprehensive employee benefits package, which features affordable medical, dental, and vision...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • NDI Engineering

    NDI Engineering

    3 days ago

    Window systems administrator

    NDI Engineering Company is seeking a full-time Windows Administrator to join our team in South Jersey to support our growing operations. The ideal candidate will have demonstrated experience...

    onsite, Philadelphia, PA, United States
    $62k – $84k/yrFull TimeMiddle (2-4 years)
  • PCI Municipal Services

    PCI Municipal Services

    3 days ago

    Assistant maintenance manager

    Job Details: Job Location: 304 City of Virginia Beach - Virginia Beach, VA Position Type: Full Time Salary Range: $50000.00 - $60000.00 Salary/year Job Shift: Any Job Category: Management The...

    onsite, Virginia Beach, VA, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Trader Interactive

    Trader Interactive

    3 days ago

    Client services specialist

    Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • Ulta Beauty, Inc.

    Ulta Beauty, Inc.

    3 days ago

    Experience manager

    OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts....

    onsite, Virginia Beach, VA, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • Summit Reuse

    Summit Reuse

    5 days ago

    Uptown cheapskate pembroke assistant manager

    Benefits: Advancement opportunities in a growing company Monthly bonus opportunity Paid time off (5 days) 401(k) matching Employee discounts Flexible schedule Health insurance What is Uptown? Uptown...

    onsite, Virginia Beach, VA, United States
    Full TimeNo Skills
  • Von Maur/Dry Goods

    Von Maur/Dry Goods

    5 days ago

    Dry goods assistant store manager

    As an Assistant Store Manager, you support the store manager in motivating associates to help customers create their own personal style and assisting with all operations. You provide one-of-a-kind...

    onsite, Virginia Beach, VA, United States
    $36k – $40k/yrFull TimeNo Skills
  • Valkyrie

    Valkyrie

    6 days ago

    Integrated product support specialist (job id: 4649)

    Integrated Product Support Specialist Purpose: Valkyrie is seeking a dedicated Integrated Product Support (IPS) Specialist in Virginia Beach, VA to provide support for Naval Combat Systems onboard...

    onsite, Virginia Beach, VA, United States
    Full TimeSenior (5+ years)
  • Regent University

    Regent University

    6 days ago

    Academic services manager - graduate psychology

    The Academic Services Manager functions as the primary customer service point of contact for the students, University personnel, and other relevant publics interacting with the Department of Graduate...

    onsite, Virginia Beach, VA, United States
    $45k – $50k/yrFull TimeJunior (<2 years)
  • City of Virginia Beach

    City of Virginia Beach

    6 days ago

    Dsp shift lead - behavioral specialist i

    Job Posting End Date: Department: HUMAN SERVICES Compensation Grade: G20 Compensation Range & Starting Salary: Pay Range: $44,907.20 - $69,971.20 Starting salary may be negotiable based on...

    onsite, Virginia Beach, VA, United States
    $45k – $70k/yrFull TimeMiddle (2-4 years)
  • McArthurGlen

    McArthurGlen

    6 days ago

    Vip support analyst

    Our Mission “To create the finest retail experiences” Our Purpose ‘Making the extraordinary possible’ This role will be based in Virginia, USA Why start your journey with McArthurGlen? We offer the...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • Johnson, Mirmiran & Thompson

    Johnson, Mirmiran & Thompson

    6 days ago

    Design software support agent

    Job Description Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering,...

    onsite, Virginia Beach, VA, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • NEXCOM

    NEXCOM

    7 days ago

    Client services technician

    Job Summary Serves as Client Services Technician with the responsibility for providing procurement, configuration, implementation, troubleshooting, and overall support for end user devices and other...

    onsite, Virginia Beach, VA, United States
    Full TimeMiddle (2-4 years)
  • Troutman Pepper

    Troutman Pepper

    7 days ago

    Paralegal support manager

    We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as...

    onsite, Atlanta, GA, United States
    $135k – $180k/yrFull TimeLead / Manager
  • Networking Technologies

    Networking Technologies

    7 days ago

    It help desk technician

    Networking Technologies + Support (NTS) is seeking a customer-focused IT Help Desk Technician. If you're passionate about technology, enjoy solving technical challenges, and thrive in a customer...

    onsite, Virginia Beach, VA, United States
    $42k – $46k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    7 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $17.25 - $17.50 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Virginia Beach, VA, United States
    $35k – $35k/yrPart TimeJunior (<2 years)
  • LifeNet Health

    LifeNet Health

    7 days ago

    Support services technician (10308-2026503)

    HOW YOU WILL MAKE AN IMPACT At LifeNet Health, as the Support Services Technician, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • LifeNet Health

    LifeNet Health

    7 days ago

    Processing support technician, cv

    HOW YOU WILL MAKE AN IMPACT At LifeNet Health, as the Processing Support Technician, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • LifeNet Health

    LifeNet Health

    7 days ago

    Processing support technician, ob - bayside

    HOW YOU WILL MAKE AN IMPACT At LifeNet Health, as the Processing Support Technician, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • LifeNet Health

    LifeNet Health

    7 days ago

    Customer experience specialist

    HOW YOU WILL MAKE AN IMPACT At LifeNet Health, as the Customer Experience Specialist, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance...

    onsite, Virginia Beach, VA, United States
    Full TimeJunior (<2 years)
  • HII's Mission Technologies division

    HII's Mission Technologies division

    9 days ago

    (140) network administrator (network communications 3)

    Job Description We are currently seeking a Network Administrator to support the Navy Integrated Training Environment (NITE). This position will be in the Network Operations and Security Center...

    onsite, Virginia Beach, VA, United States
    $82k – $115k/yrFull TimeSenior (5+ years)
  • Haulotte USA

    Haulotte USA

    9 days ago

    Electrical & mechanical call center representative

    CALL CENTER TECHNICIAN – HEAVY EQUIPMENT TECHNICAL SUPPORT Location: Virginia Beach, VA 23453 Salary: $28-$31/hour (M-F 8am to 5pm) PUT YOUR TECHNICAL EXPERTISE TO WORK — WITHOUT BEING IN THE FIELD!...

    onsite, Virginia Beach, VA, United States
    $56k – $62k/yrFull TimeMiddle (2-4 years)
  • Extra Space Storage

    Extra Space Storage

    9 days ago

    Assistant store manager

    -Day shift only: Office closes at 6pm. -This location is closed on Sundays. Compensation Starting Pay Range: $16.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily...

    onsite, Virginia Beach, VA, United States
    $32k/yrFull TimeJunior (<2 years)
  • DICK'S Sporting Goods

    DICK'S Sporting Goods

    12 days ago

    Team captain endzone & loyalty (front end)

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...

    onsite, Virginia Beach, VA, United States
    $45k – $59k/yrFull TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    12 days ago

    Retail associate manager

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Virginia Beach, VA, United States
    $58k – $101k/yrFull TimeJunior (<2 years)
  • ePlus Technology, inc.

    ePlus Technology, inc.

    13 days ago

    Service desk analyst i (shift sat-wed 4pm-1am est), req #1470

    Overview Candidates must be located in or near the Virginia Beach, Virginia area Shift: Saturday - Wednesday 4pm - 1am EST As a Service Desk Analyst I, you will be responsible for answering technical...

    onsite, Virginia Beach, VA, United States
    $34k – $48k/yrFull TimeJunior (<2 years)
  • NEXCOM

    NEXCOM

    13 days ago

    Release management administrator

    Job Summary: Serves as a release management application administrator for software applications running in a variety of hardware environments. Duties and Responsibilities: Incumbents of this position...

    onsite, Virginia Beach, VA, United States
    Full TimeMiddle (2-4 years)
  • Endurance IT Services

    Endurance IT Services

    14 days ago

    Service desk engineer ii

    Endurance IT Services is growing our office team! We are seeking a customer-focused, T2 Help Desk professional to join our Managed Services practice. In this role, you will serve as the first point...

    onsite, Virginia Beach, VA, United States
    Full TimeMiddle (2-4 years)
  • Macy's

    Macy's

    15 days ago

    Manager, sales and customer service

    Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and...

    onsite, Virginia Beach, VA, United States
    Full TimeLead / Manager
  • PETCO Animal Supplies Stores, Inc.

    PETCO Animal Supplies Stores, Inc.

    21 days ago

    Assistant manager

    Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be...

    onsite, Virginia Beach, VA, United States
    $44k – $70k/yrFull TimeJunior (<2 years)
  • RQ Construction

    RQ Construction

    21 days ago

    It help desk

    RQ Construction has an opening for an IT Help Desk Technician based in our Virginia Beach, VA office. This position serves as the primary resource for day-to-day technical support, assisting staff...

    onsite, Virginia Beach, VA, United States
    $58k – $71k/yrFull TimeMiddle (2-4 years)
  • Langley Federal Credit Union

    Langley Federal Credit Union

    23 days ago

    Member experience center team leader

    Supervises Contact Center Staff by providing daily support and ongoing coaching to teams. Manages and utilizes resources to provide members of Langley with impeccable service by telephone and digital...

    onsite, Virginia Beach, VA, United States
    $51k – $64k/yrFull TimeLead / Manager
  • MANTECH

    MANTECH

    a month ago

    Systems administrator ll

    DESCRIPTION & REQUIREMENTS Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted...

    onsite, Virginia Beach, VA, United States
    $89k – $148k/yrFull TimeSenior (5+ years)
  • Empower AI Inc.

    Empower AI Inc.

    a month ago

    Field support technician - onsite anchor

    Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered...

    onsite, Virginia Beach, VA, United States
    $57k – $83k/yrFull TimeJunior (<2 years)
  • R S Andrews of Tidewater Heating, Cooling

    R S Andrews of Tidewater Heating, Cooling

    a month ago

    Assistant service manager - residential hvac

    Company Name R S Andrews of Tidewater Heating, Cooling Overview Pay: $90,000-$110,000 per year Schedule: Full-time, year-round work Join RS Andrews of Tidewater, part of American Residential Services...

    onsite, Virginia Beach, VA, United States
    $90k – $110k/yrFull TimeJunior (<2 years)

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