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  4. IT Support Manager

Onsite It Support Manager jobs in Memphis, Tennessee, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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IT Support Manager On-Site Jobs in Memphis, TN — Lead Technical Teams with Confidence

Memphis businesses are actively seeking a skilled IT support manager to oversee technical operations and drive service excellence in a growing on-site environment. With 40 open positions available, this role offers a strong opportunity for professionals ready to lead help desk teams and streamline IT infrastructure. As organizations across Tennessee expand their technology footprint, demand for IT support manager jobs in Memphis continues to rise steadily.

The ideal candidate brings a solid foundation in troubleshooting, network administration, and team leadership, paired with excellent communication and problem-solving skills. Employers looking to hire an IT support manager typically value experience with ticketing systems, ITIL frameworks, and vendor management, along with the ability to mentor junior technicians and manage escalations efficiently. Familiarity with cloud platforms and cybersecurity best practices further strengthens a candidate's profile in today's competitive market.

On-site work remains the standard for this profession in Memphis, as hands-on infrastructure management and direct staff supervision are central to daily responsibilities. Local companies favor in-person collaboration to maintain rapid response times and hardware oversight, making Memphis a hub for IT support vacancies within logistics, healthcare, and manufacturing sectors. The regional outlook for IT professionals remains strong, with steady hiring activity expected throughout the year.

If you're ready to advance your career and take on a leadership role, explore current IT support manager positions available now. Global Work AI connects motivated professionals with employers seeking dependable, experienced talent across Tennessee. Discover your next opportunity and take the first step toward a rewarding career today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Memphis?

    Pay for an it support manager in Memphis, Tennessee typically reflects local demand, company size, and the mix of technical and leadership duties. In the USA, many postings land in the mid-$80,000s to low-$110,000s range, with higher totals in healthcare, logistics, and enterprise environments common around Memphis. Bonuses and overtime may also affect total compensation. To judge an offer fairly, compare base pay with benefit value, on-call expectations, and scope. Checking current Memphis listings helps you see whether the role matches today’s market.
  • What skills are required for an it support manager job?

    Strong technical judgment is only part of the picture; employers also want clear communication, calm prioritization, and the ability to guide people through outages. For an it support manager, common needs include Windows and macOS support, ticketing systems, network basics, endpoint tools, user access control, and service desk metrics. In Memphis, on-site teams often support fast-moving operations, so vendor coordination and incident response are valuable too. Reviewing local job ads can help you spot which platforms appear most often and where to sharpen your resume.
  • What qualifications or certifications do employers usually look for in an it support manager?

    Most employers in the USA look for a bachelor’s degree or equivalent experience, plus several years in technical support or desktop operations before moving into management. Useful certifications include CompTIA A+, Network+, ITIL, Microsoft, Cisco, or vendor-specific credentials tied to the employer’s environment. For an it support manager in Memphis, proof of leadership, service delivery, and documentation habits can matter as much as formal training. If you are comparing roles, note whether the company values cloud, cybersecurity, or ITSM credentials more heavily.
  • What are the main responsibilities of an on-site it support manager?

    Daily work usually centers on keeping local users productive and systems available. An on-site it support manager in Memphis may oversee help desk queues, assign tickets, handle escalations, coordinate with infrastructure teams, manage hardware refreshes, and support onboarding or office moves. Because the role is on-site, quick response to walk-up issues and coordination with facilities or operations teams is often part of the job. Strong documentation and reporting are also expected. Looking at current listings can reveal how much scope each employer adds.
  • How much hands-on troubleshooting versus team leadership is expected in an it support manager role?

    The balance varies by company size, but this role usually combines both. In smaller Memphis organizations, an it support manager may spend a large share of the week solving complex problems directly, especially during staffing gaps or outages. In larger USA employers, the focus shifts more toward coaching technicians, setting priorities, reviewing performance, and improving service levels. A good rule is to expect enough technical depth to lead by example, while still freeing time for planning. Compare job descriptions to see where each employer sits on that range.
  • What does the hiring process look like for an it support manager position in the USA?

    Most hiring paths start with an application review, followed by one or two recruiter screens and interviews with IT leadership or operations stakeholders. For an it support manager role in the USA, employers often include behavioral questions, scenario-based troubleshooting, and examples of team management. Some companies add a technical exercise or a discussion of service metrics, project coordination, and user support strategy. In Memphis, on-site availability and local commute fit may also come up. Reviewing similar postings can help you prepare for the usual sequence and expectations.
  • What career growth opportunities are available for an it support manager in Memphis?

    This role can lead into senior support leadership, IT operations management, service desk director, systems administration, or broader infrastructure and technology management paths. In Memphis, strong experience in regulated industries like healthcare, distribution, and logistics can open doors to larger regional employers and more strategic responsibilities. Some professionals also move into cybersecurity operations, endpoint engineering, or IT project management after building a solid record in support leadership. Watching which related roles appear in local job boards is a practical way to map your next step.

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40 jobs found

  • Flynn Group

    Flynn Group

    12 days ago

    Call center representative

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • trane technologies

    trane technologies

    12 days ago

    Client service representative i - memphis / nashville/ knoxville

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Knoxville, TN, United States
    $52k – $76k/yrFull TimeJunior (<2 years)
  • Baptist

    Baptist

    13 days ago

    Manager-oracle financial systems support

    Job Summary The Lead Consultant serves as the strategic owner for assigned Oracle Cloud HCM module(s), partnering with business leaders to align system capabilities with business needs....

    onsite, Memphis, TN, United States
    Full TimeLead / Manager
  • Memphis Shelby County Schools

    Memphis Shelby County Schools

    13 days ago

    Computer lab assistant

    Purpose and Scope The essential function of the position within the organization is to manage assigned computer lab for students' use. The position is responsible for providing basic computer...

    onsite, Memphis, TN, United States
    Full TimeEntry with Degree
  • Compass Group

    Compass Group

    13 days ago

    Customer service manager - memphis, tn

    Position Title: Customer Service Manager - Memphis, TN Salary: $60,000 - $65,000 Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience...

    onsite, Memphis, TN, United States
    $60k – $65k/yrFull TimeMiddle (2-4 years)
  • Jabil

    Jabil

    13 days ago

    Us regional quality systems manager - large form factor assembly

    At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience...

    onsite, Memphis, TN, United States
    Full TimeLead / Manager
  • A

    Anserfone

    14 days ago

    Full-time call center representative

    Full-Time Call Center Representative Company: Anserfone | Location: Memphis, TN (In-Office) Pay: $16/hr Schedule: 40 hours/week (10-hr shifts), requires working one weekend day and holidays At...

    onsite, Memphis, TN, United States
    $32k/yrFull TimeJunior (<2 years)
  • David's Bridal

    David's Bridal

    15 days ago

    Alterations customer service representative

    From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • AutoZone

    AutoZone

    15 days ago

    Retail sales associate – part time

    AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • Topgolf

    Topgolf

    16 days ago

    Facilities associate / maintenance

    Job Responsibilities Perform routine inspections and maintenance tasks on facilities equipment. Monitor inventory of facility supplies and materials. Assist in setting up and arranging meeting rooms...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • Convergint

    Convergint

    16 days ago

    Electronic security banking specialist 1 - memphis, tn

    Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and...

    onsite, Memphis, TN, United States
    $47k – $58k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    16 days ago

    Customer service rep(5454) - 686 union ave

    Company Description Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Baptist

    Baptist

    16 days ago

    Associate database technician

    Job Summary Analyze, enter and update electronic database files to support medical information systems for an organization that provides healthcare patient services. Ensure database records are...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Raymond James

    Raymond James

    16 days ago

    Client service associate (part-time )

    Job Description Summary At Cook Financial Partners, we believe exceptional client experiences are built through strong relationships, attention to detail, and a commitment to service. As a wealth...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • Carrols Corporation

    Carrols Corporation

    17 days ago

    Assistant manager

    Burger King® Assistant Manager Bring the flavor. Bring the fire. Grow the team. Welcome to the Flame-Grilled Life. At Burger King®, our Assistant Managers (AMs) play a critical role in driving...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Saxon Global

    Saxon Global

    17 days ago

    M365 systems engineer

    Engineer, administer, and support Microsoft Intune and modern endpoint management platforms. Deploy and troubleshoot enterprise applications. Administer and support Microsoft Teams, OneDrive for...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    17 days ago

    Shift supervisor - store# 10791, houston levee & macon

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Memphis, TN, United States
    Full TimeLead / Manager
  • JD Finish Line

    JD Finish Line

    18 days ago

    Finish line macy's store associate - wolfchase galleria, memphis, tn

    At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • Whatever Shops LLC

    Whatever Shops LLC

    18 days ago

    Retail store sales associate - highland

    About Company: In the summer of 1971, just off the Memphis State University campus, Whatever opened its doors at the corner of Highland Street and Southern Avenue as one of the country’s first head...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    18 days ago

    Assistant site manager

    You are ready to run something. Here is your chance to prove it. The Assistant Site Manager role at Whistle Express is where leaders are made. You will work alongside the Site Manager to keep the...

    onsite, Memphis, TN, United States
    $34k – $42k/yrFull TimeNo Skills
  • Ironclad Powered by Mersino

    Ironclad Powered by Mersino

    18 days ago

    Rental coordinator

    Job Details: Job Location: MEMPHIS TN - MEMPHIS, TN Salary Range: Undisclosed About the Job: The Rental Coordinator’s primary function is managing and processing the branch’s rental/sales agreements....

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • DIAMOND BASEBALL HOLDINGS LLC

    DIAMOND BASEBALL HOLDINGS LLC

    18 days ago

    Assistant, field operations

    Job Details: Job Location: Memphis Redbirds - Memphis, TN Salary Range: Undisclosed About the Memphis Redbirds: The Memphis Redbirds, Triple-A affiliate of the St. Louis Cardinals, deliver top-tier...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • YOUTH VILLAGES, INC.

    YOUTH VILLAGES, INC.

    18 days ago

    Foster care specialist

    For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national...

    onsite, Memphis, TN, United States
    $54k – $60k/yrFull TimeEntry with Degree
  • West Fraser

    West Fraser

    19 days ago

    Servicenow system administrator & team supervisor

    The ServiceNow System Administrator and Team Supervisor provides technical leadership, platform governance, and operational oversight for West Fraser’s ServiceNow environment as well as Supervisor...

    onsite, Memphis, TN, United States
    Full TimeLead / Manager
  • Habitat for Humanity of G

    Habitat for Humanity of G

    19 days ago

    Manager, information technology

    Position: IT Operations Manager Full-time, Memphis, TN Reports to: Chief Financial Officer Salary Range: Starting at $75,000 based on experience Job Description Hands on technology leader for...

    onsite, Memphis, TN, United States
    $75k/yrFull TimeLead / Manager
  • Cash America Pawn

    Cash America Pawn

    19 days ago

    Retail sales associate - 2704

    Full-Time Retail Sales Associate $13.50 – $16.50 per hour + Unlimited Commission We’re looking for a customer‑focused Retail Sales Associate to join our team! If you enjoy helping customers, working...

    onsite, Memphis, TN, United States
    $27k – $33k/yrFull TimeEntry with Degree
  • Jim Keras Subaru

    Jim Keras Subaru

    19 days ago

    Customer experience representative

    Jim Keras Automotive Group is looking for a motivated, dependable, and customer-focused Customer Experience Representative to join our in-house Business Development Center. As a Customer Experience...

    onsite, Memphis, TN, United States
    Full TimeEntry with Degree
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    19 days ago

    Temporary retail sales associate

    At TJX Companies Every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Memphis, TN, United States
    $26k – $27k/yrPart TimeJunior (<2 years)
  • A

    Apply for the Guest Photography Associate job

    20 days ago

    Guest photography associate job

    Showtime Pictures LLC in Memphis, TN is looking for one souvenir photography associate to join our 20 person strong team. We are located on 1078 Craft Road. Elvis Presley's Graceland. Our ideal...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Goodyear

    Goodyear

    20 days ago

    Service manager - memphis, tn

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • UHS

    UHS

    20 days ago

    Admin assistant

    Responsibilities Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Lennox International

    Lennox International

    20 days ago

    Counter sales associate

    What Drives Success As a Counter Sales Associate, you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting...

    onsite, Memphis, TN, United States
    $46k – $60k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    20 days ago

    Customer service associate ii

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)
  • Memphis Goodwill

    Memphis Goodwill

    20 days ago

    Donation center attendant-trinity

    1. Ensures 100% donor and customer delight. 2. Greets donors in a prompt, friendly, and courteous manner within 10 seconds; ensures that donor understands that unloads donations from vehicles, offer...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Shelby County

    Shelby County

    23 days ago

    Customer support technician i (it services)

    Position Summary Works under the direction of the Service Desk or Field Services Supervisor to provide Service Desk and Field support to personal computer and telecom users and to install, test,...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    23 days ago

    Cyber - physical security - manager

    CYBER - PHYSICAL SECURITY - MANAGER Strategy, Growth, and Transformation | Enterprise Technology Strategy and Transformation Same job available in 45 locations Atlanta, Georgia, United States Austin,...

    onsite, Atlanta, Georgia, United States
    $135k – $265k/yrFull TimeLead / Manager
  • AutoZone

    AutoZone

    23 days ago

    Lead engineer network engineering

    This position leads a team of AutoZoners in the development, implementation, and support of AutoZone’s existing and new networking solutions, specifically SD-WAN and Cloud. Ability to work closely...

    onsite, Memphis, TN, United States
    Full TimeLead / Manager
  • Crunch Fitness - Fitness Ventures LLC

    Crunch Fitness - Fitness Ventures LLC

    23 days ago

    Member services representative

    Benefits: Gym Membership Opportunity for advancement Training & development Employee discounts Position Summary The Member Services Representative (MSR) serves as the first and last point of contact...

    onsite, Memphis, TN, United States
    Part TimeEntry with Degree
  • Starbucks Coffee Company

    Starbucks Coffee Company

    a month ago

    Shift supervisor - store# 67915, elvis presley and e shelby

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Memphis, TN, United States
    Full TimeJunior (<2 years)
  • Advance Auto Parts

    Advance Auto Parts

    a month ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Memphis, TN, United States
    Part TimeJunior (<2 years)

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