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  3. IT Support Manager

Onsite It Support Manager jobs in Montana, USA

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IT Support Manager On-Site Jobs in Montana — Lead Tech Teams with Confidence

Montana businesses are expanding their technology operations, creating strong demand for a skilled it support manager to oversee daily IT functions and end-user services. This on-site role offers 42 open positions for professionals ready to lead technical teams while ensuring systems run smoothly across the organization. With Montana's growing business landscape, this is an excellent time to explore it support manager jobs in Montana and take the next step in your career.

The ideal candidate brings a strong foundation in network administration, hardware troubleshooting, and help desk operations, paired with proven leadership abilities. Employers seeking to hire a it support manager typically look for someone comfortable managing ticketing systems, coordinating vendor relationships, and mentoring junior technicians. Excellent communication skills matter just as much as technical expertise, since this role often bridges the gap between IT departments and everyday business users who rely on dependable systems to stay productive.

On-site work remains the standard for this position throughout Montana, reflecting the hands-on nature of hardware maintenance and immediate technical support that many companies require. Regional employers value having IT leadership physically present to manage infrastructure, respond quickly to outages, and train staff face-to-face. As more Montana companies invest in modernizing their technology environments, it support manager vacancies are expected to grow, offering long-term stability and clear paths for advancement within local organizations.

If you're ready to bring your leadership skills and technical know-how to a dynamic Montana workplace, now is the perfect moment to pursue it support manager positions that match your goals. Browse current opportunities on Global Work AI and discover how your expertise can make a real difference for a growing team.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Montana?

    In Montana, pay for an IT support manager commonly falls in the upper-middle management range, with many postings landing around the low-to-mid $80,000s and stronger packages reaching into the $90,000s, depending on company size and technical scope. Location matters here: compensation in Bozeman, Missoula, or Billings may differ from smaller markets because of labor demand and local cost factors. Experience with service desks, team leadership, and systems reliability can lift offers. Checking current Montana listings and comparing similar operations roles gives the clearest picture of today’s market.
  • What skills and qualifications are needed for an it support manager?

    Employers usually look for a blend of technical depth and people leadership. A strong background in help desk operations, Windows or mixed-platform environments, ticketing tools, device management, and incident handling is common for an IT support manager. In the USA, many teams prefer a bachelor’s degree in information technology or a related field, though hands-on experience can matter just as much. Certifications such as ITIL, CompTIA, Microsoft, or Cisco can help. Communication, coaching, prioritization, and vendor coordination are also valued, so reviewing postings will show which mix is most in demand.
  • What does an it support manager do on a daily basis?

    A typical day centers on keeping technology issues moving toward resolution while supporting the team behind the scenes. An IT support manager may assign tickets, review escalations, track service levels, meet with staff, and coordinate with network or security teams when problems affect users. In Montana workplaces, the role often includes balancing day-to-day support with planning for equipment refreshes and seasonal staffing needs. It is a hands-on position, but also a leadership role that requires clear priorities and steady follow-through. Comparing listings can reveal how much operational ownership each employer expects.
  • What are the main responsibilities of an on-site it support manager?

    An on-site IT support manager is usually responsible for keeping in-person technology support running smoothly across offices, plants, or campus settings. That often includes supervising support staff, managing hardware and software requests, maintaining endpoint performance, documenting incidents, and ensuring fast response to local issues. Because the role is on-site, face-to-face troubleshooting, asset oversight, and coordination with other departments are especially important. In the USA, employers also expect attention to security practices and service metrics. Reading current job ads can help you compare whether the position leans more toward operations, leadership, or hands-on support.
  • What should I expect from an on-site it support manager role in Montana?

    Work in Montana can be shaped by dispersed teams, regional travel needs, and practical support for offices that may not have large IT departments. An on-site IT support manager may handle both supervision and direct troubleshooting, especially in companies outside major metro areas. Expect a role that values reliability, quick problem solving, and clear communication with non-technical staff. Seasonal weather and geography can also influence equipment logistics and response times. If you are comparing opportunities, look closely at travel expectations, after-hours coverage, and the size of the local support team.
  • What is the hiring process for an it support manager position?

    Most employers start with an application review, then move into one or more interviews focused on leadership style, technical judgment, and service management experience. For an IT support manager role, candidates may also complete scenario-based questions, talk through escalation handling, or meet with operations leaders and HR. In the USA, references and background checks are common, especially for positions with access to sensitive systems. Some companies add a skills assessment or a practical discussion of ticket workflows. Reviewing job descriptions ahead of time helps you prepare for the exact mix each Montana employer uses.
  • What career growth opportunities are available for an it support manager?

    This role can lead to broader technology leadership over time. Many professionals move into IT operations manager, service delivery manager, infrastructure manager, or director-level positions after building experience with team oversight and process improvement. In Montana, growth may also come from expanding into multi-site support, project coordination, or cybersecurity operations as organizations modernize. Strong performance with metrics, budgeting, and vendor management can open more senior paths. Comparing related roles can help you see which skills to build next, especially if you want to move from support leadership into wider IT strategy.

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42 jobs found

  • University of Montana

    University of Montana

    Today

    Graduations manager (academic advisor iii), registrar's office

    The Registrar's Office invites applications for a Graduations Manager (Academic Advisor III) to play a key role in helping students reach one of the most significant milestones of their academic...

    onsite, Missoula Mountain Campus, MT, United States
    $50k/yrFull TimeJunior (<2 years)
  • University of Montana

    University of Montana

    8 days ago

    Director of technical assistance, independent living training and technical assistance center

    The Independent Living Training and Technical Assistance (IL T&amp;TA) Center is seeking an experienced, strategic, and collaborative leader to serve as our Director of Technical Assistance. As a...

    onsite, Missoula Mountain Campus, MT, United States
    $90k – $120k/yrFull TimeDirector
  • KFC

    KFC

    12 days ago

    Customer service

    Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...

    onsite, Kalispell, MT, United States
    Full TimeJunior (<2 years)
  • Town Pump, Inc.

    Town Pump, Inc.

    12 days ago

    Store maintenance/flying j @ the wye. $16.50 per hour doe

    Town Pump is looking for a motivated and outgoing Store Maintenance member to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth. As a Store...

    onsite, Missoula, MT, United States
    $33k/yrFull TimeJunior (<2 years)
  • AAA Mountain West Group

    AAA Mountain West Group

    12 days ago

    Member experience associate - $25/hour + commission

    Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching – $1 for $1 company match up to 6% of...

    onsite, Bozeman, MT, United States
    $50k/yrFull TimeJunior (<2 years)
  • Easterseals-Goodwill Northern Rocky Mountain

    Easterseals-Goodwill Northern Rocky Mountain

    12 days ago

    Direct support professional

    Wage: $18.00/hr. Actively exhibits through consistent behavior the commitment to serve and respect clients. Assists the Adult Day Manager in facilitating social and recreational activities that meet...

    onsite, Kalispell, MT, United States
    $36k/yrPart TimeJunior (<2 years)
  • Applied Materials

    Applied Materials

    12 days ago

    System project manager, non-technical program manager

    Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the...

    onsite, Kalispell, MT, United States
    $68k – $94k/yrFull TimeJunior (<2 years)
  • Bitterroot Health Human Resources

    Bitterroot Health Human Resources

    13 days ago

    Rn - perioperative services manager (101226.2) full time

    Do Meaningful Work. Build a Career. Live Well. At Bitterroot Health, your work goes beyond a shift. In our close-knit community, you have the opportunity to know your patients, build lasting...

    onsite, Hamilton, MT, United States
    Full TimeMiddle (2-4 years)
  • LMLC OPERATIONS LLC

    LMLC OPERATIONS LLC

    13 days ago

    Assistant restaurant manager - aspire restaurant

    ABOUT SPANISH PEAKS MOUNTAIN CLUB At Spanish Peaks Mountain Club, exceptional service is at the heart of everything we do. We believe our associates are our greatest asset, and we treat them with the...

    onsite, Big Sky, MT, United States
    Full TimeMiddle (2-4 years)
  • The Fruitful Yield INC

    The Fruitful Yield INC

    13 days ago

    Retail sales associate - joliet

    The Retail Sales Associate sells health/natural food and products to Fruitful Yield retail store customers and provides excellent customer service by performing the following duties. Essential Duties...

    onsite, Joliet, MT, United States
    Part TimeJunior (<2 years)
  • REIC Rentals LLC

    REIC Rentals LLC

    13 days ago

    Store manager

    Lead, Build, and Grow with Us - Store Manager opportunity at REIC Rentals Join a Company on the Rise If you're ready to take ownership of a thriving location, lead a high-performing team, and make...

    onsite, Missoula, MT, United States
    Full TimeJunior (<2 years)
  • Intermountain Health St. Vincent Regional Hospital

    Intermountain Health St. Vincent Regional Hospital

    14 days ago

    Nursing - case manager

    Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura’s MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50...

    onsite, Billings, MT, United States
    Part TimeJunior (<2 years)
  • Town Pump, Inc.

    Town Pump, Inc.

    15 days ago

    Lounge liquor store attendant

    Montana’s Best Casinos is looking for a motivated and outgoing Lounge Attendant to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in...

    onsite, Missoula, MT, United States
    Part TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    15 days ago

    Pt seasonal team member

    Store - GREAT FALLS, MT Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience....

    onsite, GREAT FALLS, MT, United States
    Part TimeJunior (<2 years)
  • Seldin Company

    Seldin Company

    15 days ago

    Assistant property manager-sage tower

    Seldin Company is seeking an Assistant Property Manager at Sage Tower apartment community in Billings, MT. This is a HUD/Tax Credit property with 81 units. This position will pay up to $20.00 an...

    onsite, Billings, MT, United States
    $40k/yrFull TimeNo Skills
  • Town Pump, Inc.

    Town Pump, Inc.

    15 days ago

    Store maintenance

    Town Pump is looking for a motivated and outgoing Store Maintenance member to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth. As a Store...

    onsite, Bozeman, MT, United States
    Full TimeJunior (<2 years)
  • Town Pump, Inc.

    Town Pump, Inc.

    15 days ago

    20.50 store assistant manager baxter and 19th

    Town Pump is looking for a motivated and outgoing Store Assistant Manager to join our team. Town Pump is a growing company, with ever-increasing opportunities for career growth. As a Store Assistant...

    onsite, Bozeman, MT, United States
    Full TimeNo Skills
  • Albertsons Companies

    Albertsons Companies

    16 days ago

    Grocery 5th person-pic

    A Day in the Life: As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop. You help customers locate what they need, answer...

    onsite, Missoula, MT, United States
    Full TimeJunior (<2 years)
  • Bozeman Community Food Co-op

    Bozeman Community Food Co-op

    16 days ago

    Co-op cdt front end assistant manager

    Job Details Job Location: Co-op Downtown - Bozeman, MT Salary Range: $25.00 - $27.00 Hourly A full-time position is available. Shifts are Tuesday through Saturday, requiring a combination of day and...

    onsite, Bozeman, MT, United States
    $50k – $54k/yrFull TimeJunior (<2 years)
  • GuideTime

    GuideTime

    16 days ago

    Hotel sales/marketing/support expert

    We are looking for an experienced Hotel Sales/Marketing/Support Expert who can fill this fun position called: Hospitality Success Specialist . Please apply directly with GuideTime at...

    onsite, Missoula, MT, United States
    $36k – $50k/yrFull TimeJunior (<2 years)
  • REI (Recreational Equipment Inc.)

    REI (Recreational Equipment Inc.)

    16 days ago

    0136 - bozeman mt - store sales specialist

    Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of...

    onsite, Bozeman, MT, United States
    $33k – $37k/yrFull TimeJunior (<2 years)
  • Marsh McLennan Agency-Northwest

    Marsh McLennan Agency-Northwest

    16 days ago

    Administrative associate (seitz insurance)

    The Job Seitz Insurance is now part of the Marsh Agency family! You’ll be in the center of the action at Seitz Insurance, a Marsh Agency, providing premier support to both our clients and colleagues....

    onsite, Sidney, MT, United States
    Full TimeJunior (<2 years)
  • Edward Jones

    Edward Jones

    17 days ago

    Branch office administrator - columbia falls, mt

    OPPORTUNITY OVERVIEW If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to...

    onsite, Columbia Falls, MT, United States
    Full TimeJunior (<2 years)
  • State of Montana

    State of Montana

    17 days ago

    Case manager supervisor

    CASE MANAGER SUPERVISOR MONTANA STATE PRISON DEER LODGE, MT The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want...

    onsite, Deer Lodge, MT, United States
    Full TimeLead / Manager
  • Tractor and Equipment

    Tractor and Equipment

    17 days ago

    Receptionist

    About the Position: Are you someone who is outgoing and enjoys interacting with people on a daily basis? Do you have a prompt, friendly, yet professional approach, with attention to detail and...

    onsite, Great Falls, MT, United States
    Full TimeJunior (<2 years)
  • JD Sports Fashion

    JD Sports Fashion

    17 days ago

    Jd associate - southgate mall, missoula, mt

    At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the...

    onsite, Missoula, MT, United States
    Part TimeJunior (<2 years)
  • Logan Health

    Logan Health

    17 days ago

    Facilities technician | plant operations

    Are you ready to make a difference at Logan Health? We are seeking a skilled and motivated Facilities Maintenance Technician to join our dynamic team. In this role, you will play a key part in...

    onsite, Kalispell, MT, United States
    $44k – $60k/yrFull TimeJunior (<2 years)
  • Montana Tech

    Montana Tech

    18 days ago

    Administrative associate iv

    Job Title: Administrative Associate IV Department: Highlands College Employment Type: Full-Time Rate: $18.191/HR Highlands College is seeking a highly organized, detail-oriented, and proactive...

    onsite, Butte, MT, United States
    $36k/yrFull TimeJunior (<2 years)
  • Edgewater Missoula

    Edgewater Missoula

    18 days ago

    Complex sales manager

    A Complex Sales Manager is responsible for managing client accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Assist...

    onsite, Missoula, MT, United States
    $56k – $62k/yrFull TimeJunior (<2 years)
  • WHITEFISH CREDIT UNION ASSOCIATION

    WHITEFISH CREDIT UNION ASSOCIATION

    19 days ago

    Digital services representative i

    WHITEFISH CREDIT UNION POSITION DESCRIPTION Position Title: Digital Services Representative I Organizational Relationships: Reports to assigned Digital Services department manager Supervisory...

    onsite, Kalispell, MT, United States
    Full TimeJunior (<2 years)
  • State of Montana

    State of Montana

    19 days ago

    Administrative assistant 2 (11085)

    To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov . The Montana Department...

    onsite, Great Falls, MT, United States
    Part TimeJunior (<2 years)
  • NORTHERN MONTANA HOSPITAL

    NORTHERN MONTANA HOSPITAL

    19 days ago

    Administrative support - nmcc - ft

    About the role The Administrative Support position performs secretarial support services for a variety of departments under the supervision of the Administrator of NMCC. They will assist visitors,...

    onsite, Havre, MT, United States
    Full TimeEntry with Degree
  • ST Residential

    ST Residential

    20 days ago

    Office administrator

    Apartment Office Administrator & Leasing Agent Silver Tree Residential, LLC is one of the fastest-growing property management companies in the industry. Our primary goal is to provide the best...

    onsite, Glasgow, MT, United States
    Full TimeJunior (<2 years)
  • Cherokee Federal

    Cherokee Federal

    20 days ago

    Sr construction project manager

    A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident...

    onsite, Malmstrom AFB, MT, United States
    $120k – $140k/yrFull TimeSenior (5+ years)
  • Knitwell Group

    Knitwell Group

    22 days ago

    Sales associate, rimrock mall

    About us Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality...

    onsite, Billings, MT, United States
    Part TimeJunior (<2 years)
  • Stockman Bank of Montana

    Stockman Bank of Montana

    23 days ago

    Customer service supervisor

    Position General Responsibilities: This position is the Office’s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer...

    onsite, Manhattan, MT, United States
    Full TimeJunior (<2 years)
  • Marsh McLennan Agency-Northwest

    Marsh McLennan Agency-Northwest

    23 days ago

    Support specialist- business insurance

    The Job Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk...

    onsite, Bozeman, Montana, United States
    Full TimeJunior (<2 years)
  • Yellowstone Boys and Girls Ranch

    Yellowstone Boys and Girls Ranch

    24 days ago

    Targeted case manager - choteau

    Job Details: Job Location: Shelby Community Based - Shelby, MT Position Type: Full Time Education Level: High School Salary Range: $20.38 - $22.94 Hourly Position Summary: Yellowstone Boys and Girls...

    onsite, Shelby, MT, United States
    $41k – $46k/yrFull TimeJunior (<2 years)
  • Les Schwab Tire Centers

    Les Schwab Tire Centers

    24 days ago

    Shop assistant- great falls west #917

    Job Description: The Shop Assistant works in partnership with store employees to maintain product and service areas. The Shop Assistant provides excellent customer service and completes work...

    onsite, Great Falls, MT, United States
    $30k – $49k/yrPart TimeNo Skills
  • First Interstate

    First Interstate

    25 days ago

    Network engineer ii

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position may be located at any of First Interstate Bank's offices in Colorado, Idaho, Iowa,...

    onsite, Bend, OR, United States
    $91k – $151k/yrFull TimeMiddle (2-4 years)

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