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  4. IT Support Manager

Onsite It Support Manager jobs in Kansas City, Missouri, USA

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      Sarah Jenkins

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      Alex Chen

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      David G. (Hiring Manager)

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      Sophie L.

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      Marta W.

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      Daria (HR)

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      James Miller

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IT Support Manager Jobs in Kansas City — Apply for On-Site Opportunities Today

Kansas City, MO, is home to a thriving technology sector, and companies across the region are looking to fill IT support manager jobs in Kansas City. This on-site role offers 382 open positions for professionals ready to lead technical teams and keep IT operations running smoothly. Demand for experienced IT professionals continues to grow in this expanding Midwest hub.

Successful candidates typically bring strong troubleshooting abilities, hands-on experience with help desk systems, and a solid understanding of network administration and security protocols. Leadership skills are essential, since the role involves mentoring technical staff, managing escalations, and coordinating with vendors to keep systems running efficiently. Employers looking to hire an IT support manager often seek excellent communication, project management experience, and familiarity with ITIL best practices.

On-site work in Kansas City means close collaboration with cross-functional teams, hands-on hardware management, and quick response to technical issues that remote setups can't always match. The local job market shows steady interest in IT support manager positions, driven by growing healthcare, finance, and logistics industries that rely on dependable in-house technology support. Employers value candidates who thrive in fast-paced, face-to-face environments and build strong relationships across departments.

If you're ready to advance your career, explore current IT support manager vacancies and see how your expertise can make an impact. Global Work AI connects motivated professionals with employers seeking dependable, on-site leadership talent in Kansas City. Apply today and join a team that values your technical skill and leadership potential.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Kansas City?

    In Kansas City, an it support manager role typically pays around the mid-$80,000s to low-$100,000s per year, with total compensation shifting based on company size, industry, and hands-on responsibility. Organizations in finance, healthcare, logistics, and professional services often offer stronger packages because they depend on reliable local infrastructure and fast response times. Candidates with leadership experience, security awareness, and broad support operations exposure may earn more. If you are comparing openings, review current listings in Missouri and look at benefits, bonus plans, and overtime expectations too.
  • What skills and qualifications are needed for an it support manager job?

    Employers in Kansas City usually look for a mix of technical depth and people management ability. A strong it support manager often has a bachelor’s degree or equivalent experience, several years in help desk or desktop support, and practical knowledge of Windows, macOS, networking, device management, and ticketing platforms. Leadership skills matter just as much: coaching staff, setting priorities, documenting processes, and handling escalations with calm judgment. Certifications such as CompTIA, ITIL, Microsoft, or Cisco can help. When reviewing roles, compare whether a company values project coordination or more hands-on troubleshooting.
  • What does an it support manager do day to day?

    Most days center on keeping service operations steady and removing friction for employees. An it support manager typically reviews tickets, assigns work, tracks service levels, and steps in on complex issues that frontline technicians cannot resolve. In Kansas City offices, the role may also include planning hardware refreshes, supporting onboarding and offboarding, coordinating with vendors, and improving knowledge base articles. Budget tracking, team check-ins, and incident reviews are common too. Since priorities can shift quickly, it helps to compare postings for signs of after-hours coverage or project-heavy responsibilities.
  • What teams, systems, and technologies does an it support manager oversee in Kansas City?

    The scope usually reaches across help desk staff, desktop support, and sometimes field technicians or system administrators. In Kansas City, an it support manager may oversee service tools like ServiceNow or Jira, endpoint platforms such as Intune, Jamf, or SCCM, and core workplace systems including Microsoft 365, Active Directory, VPNs, printers, and conferencing tools. Depending on the employer, the job may also touch asset tracking, identity access, and basic network equipment. Because each organization uses a different stack, it is smart to review listings closely and compare the tools named most often.
  • How does the hiring process usually work for an it support manager position?

    The process often starts with an application review, followed by a recruiter call to confirm background, salary range, and leadership experience. For an it support manager position in Kansas City, candidates usually move on to interviews with an IT director, operations leader, or panel members from support teams. Expect questions about troubleshooting approach, prioritization, conflict handling, metrics, and past improvements to service delivery. Some employers add a technical assessment or case scenario. After that, reference checks and a formal offer are common, so it helps to compare timelines across similar Missouri openings.
  • What are the typical working conditions for an on-site it support manager in Kansas City?

    This is usually an in-person role with steady desk time mixed with floor support, meetings, and occasional hands-on visits to workstations, meeting rooms, or server closets. In Kansas City, on-site it support manager jobs often follow standard weekday schedules, though urgent incidents, rollout projects, or maintenance windows can require early starts or limited after-hours availability. The work setting may involve a corporate office, healthcare facility, warehouse, or multi-site business campus. Because local employers vary, check whether the posting mentions travel between locations, call coverage, or physical tasks like equipment setup.
  • What career growth opportunities are available after an it support manager role?

    This experience can open doors to broader leadership and infrastructure paths. Many professionals move into IT service delivery manager, technical operations manager, systems manager, or IT director roles, especially after building strong metrics and process improvement results in Kansas City. Others shift toward cybersecurity operations, cloud support, endpoint engineering, or enterprise service management. The best next step often depends on whether you prefer strategy, systems, or team leadership. If you want to plan ahead, compare related roles in Missouri and note which certifications or tools appear most often in higher-level postings.

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382 jobs found

  • BibliU

    BibliU

    Today

    Customer service manager

    Position Title: Customer Service Manager Reports to: Store Manager Location: Avila University Campus, 11901 Wornall Road, Kansas City, Missouri, 64145 Contract type: Part-time, Permanent Working...

    onsite, Kansas City, MO, United States
    $30k – $34k/yrPart TimeJunior (<2 years)
  • Lightedge

    Lightedge

    Today

    Director of it service management

    LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been...

    onsite, Austin, TX, United States
    Full TimeDirector
  • ANDREWS MCMEEL UNIVERSAL INC

    ANDREWS MCMEEL UNIVERSAL INC

    Today

    It support and systems technician

    Job Details: Job Location: Corporate Headquarters - Kansas City, MO Salary Range: Undisclosed We are seeking an IT Support and Systems Technician to support our Apple-focused, mixed macOS/Windows...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • Community Choice Financial Family of Brands

    Community Choice Financial Family of Brands

    Today

    Assistant store manager

    Your Opportunity As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership...

    onsite, Kansas City, MO, United States
    $33k/yrFull TimeJunior (<2 years)
  • Conexon

    Conexon

    Today

    Technical support representative

    Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our...

    onsite, Kansas City, MO, United States
    Full TimeEntry with Degree
  • NBH Bank

    NBH Bank

    2 days ago

    Treasury management - support specialist i

    It starts with our culture ... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Lifelancer

    Lifelancer

    2 days ago

    Service manager

    Job Title: Service Manager Job Location: Remote Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: null Job Description Summary This role can be located in Little Rock, AR or...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Garmin International, Inc.

    Garmin International, Inc.

    3 days ago

    Technical support specialist 2

    Overview We are seeking a full-time Technical Support Specialist 2 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for providing first and second...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • T-Mobile

    T-Mobile

    3 days ago

    Experience associate manager

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Kansas City, MO, United States
    $70k – $110k/yrFull TimeJunior (<2 years)
  • OTSI

    OTSI

    3 days ago

    Pc support i

    PC Support 1 Kansas City, MO - Onsite MAJOR RESPONSIBILITES: Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, tablet devices. Working...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Citi Trends

    Citi Trends

    3 days ago

    Assistant manager

    Citi Trends is looking for a dedicated Assistant Store Manager to join our team at one of the largest chains in the value-priced urban apparel industry. We’re growing, so if you’ve ever wanted a...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Dickinson Financial Corporation

    Dickinson Financial Corporation

    5 days ago

    Product support manager i

    Summary The successful candidate will be self-starting and productive while providing and managing service support and delivery for assigned banking applications and systems. The candidate will be...

    onsite, Kansas City, MO, United States
    $60k/yrFull TimeJunior (<2 years)
  • Dickinson Financial Corporation

    Dickinson Financial Corporation

    5 days ago

    Embedded banking support analyst

    Summary The Embedded Banking Support Analyst is a key member of the Product Support team, reporting to the Manager of Business Solutions. This role is responsible for managing fintech support,...

    onsite, Kansas City, MO, United States
    $75k/yrFull TimeJunior (<2 years)
  • Office of the Chief Information Officer

    Office of the Chief Information Officer

    6 days ago

    It specialist (infrastructure facilities)

    Summary As an IT Specialist (Infrastructure Facilities), you will work across GSA IT organizations providing project management support. Location of position: The Office of Digital Infrastructure...

    onsite, Fort Worth, TX, United States
    $108k/yrFull TimeJunior (<2 years)
  • Hawthorn Bank

    Hawthorn Bank

    7 days ago

    Csr iii - call center/ itm

    CSR III - Call Center / ITM SUMMARY This position is responsible for providing customer service in the Bank’s Call Center and through the Interactive Teller Machines (ITM). This position will respond...

    onsite, Belton, MO, United States
    Full TimeJunior (<2 years)
  • Husch Blackwell

    Husch Blackwell

    7 days ago

    Av operations specialist

    AV Operations Specialist Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • Johnson Controls

    Johnson Controls

    10 days ago

    Team manager

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places...

    onsite, Kansas City, MO, United States
    $65k – $90k/yrFull TimeJunior (<2 years)
  • D

    Dickinson Financial Corp

    13 days ago

    Product support manager i

    Summary The successful candidate will be self-starting and productive while providing and managing service support and delivery for assigned banking applications and systems. The candidate will be...

    onsite, Kansas City, MO, United States
    $60k/yrFull TimeJunior (<2 years)
  • CRB

    CRB

    14 days ago

    Sr. application administrator

    Company Description CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more...

    onsite, Kansas City, MO, United States
    Full TimeSenior (5+ years)
  • General Parts Group

    General Parts Group

    14 days ago

    Service and support specialist

    Unlock Your Potential as a Service Support Specialist! Position Summary: Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch,...

    onsite, Kansas City, MO, United States
    $44k – $48k/yrFull TimeJunior (<2 years)
  • Primrose Retirement Communities, LLC

    Primrose Retirement Communities, LLC

    14 days ago

    Business office manager

    Qualifications High school diploma or equivalent required. Prior administrative, business office, human resources, customer service, or office management experience preferred. Strong written, verbal,...

    onsite, Kansas City, MO, United States
    Full TimeEntry with Degree
  • Complete Technology Services

    Complete Technology Services

    16 days ago

    Service desk & build room engineer

    Service Desk & Build Room Engineer Complete Technology Services (CTS) is a managed service provider supporting businesses throughout the Midwest. This role builds, configures, documents, tests, and...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Conexon

    Conexon

    17 days ago

    It support specialist ii

    Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • Conexon

    Conexon

    17 days ago

    It support specialist i

    Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Midas - Legacy Golden Touch

    Midas - Legacy Golden Touch

    17 days ago

    Experienced automotive service manager

    Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Integrity IT Solutions

    Integrity IT Solutions

    20 days ago

    Service desk technician

    Integrity IT Solutions is seeking a Service Desk Technician whose primary responsibility is answering incoming client support calls and resolving technical problems over the phone using remote...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Axos Bank

    Axos Bank

    22 days ago

    It support analyst

    About This Job This position will report on-site at our Kansas City / Overland Park location. Remote or Hybrid is not available. We are looking for an IT Support Analyst I to join our team. This...

    onsite, Kansas City, MO, United States
    $50k – $56k/yrFull TimeJunior (<2 years)
  • Saint Luke's Health System

    Saint Luke's Health System

    22 days ago

    Or support tech

    Job Description Essential Functions: Planning and Prioritizing: Plan and prioritize daily activities needed to support surgical services. Organizes workload to complete responsibilities within...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Telios Corporation

    Telios Corporation

    23 days ago

    Telecommunications manager-mission critical

    Job Title: Telecommunications Engineer—Mission Critical Location: Kansas City Position Summary Telios is seeking an experienced Telecommunications Engineer to join our Kansas City Mission Critical...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Bluebird Network

    Bluebird Network

    23 days ago

    Supervisor, it support

    Primary Responsibilities Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff. Develop and implement IT Support policies and best practice guidelines....

    onsite, Cleveland, OH, United States
    Full TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Technology support specialist - global tax & legal

    TECHNOLOGY SUPPORT SPECIALIST - GLOBAL TAX & LEGAL Technology Operations Same job available in 25 locations Boise, Idaho, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • PaulHood

    PaulHood

    a month ago

    Seasonal client success representative i - in-office support

    Seasonal Client Success Representative I – In-Office Support (December 7, 2026 – April 30, 2027) Reports to: Client Experience Manager Location: Kansas City, MO About the Role At PaulHood, we are...

    onsite, Kansas City, MO, United States
    Part TimeJunior (<2 years)
  • RubinBrown LLP

    RubinBrown LLP

    a month ago

    Technology support analyst

    RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The...

    onsite, Chicago, IL, United States
    Full TimeMiddle (2-4 years)
  • Oracle

    Oracle

    a month ago

    Supervisor, customer service

    Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the incident...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager

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