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  3. IT Support Manager

Onsite It Support Manager jobs in Minnesota, USA

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On-Site IT Support Manager Jobs — Now Hiring in Minnesota

IT support manager on-site jobs are in high demand across Minnesota as local businesses modernize their technology infrastructure. This role offers 271 open positions for a skilled professional ready to oversee help desk operations, manage technical staff, and ensure smooth daily technology operations within an on-site work environment.

Successful candidates typically bring strong troubleshooting abilities, proven leadership experience, and deep knowledge of network administration, hardware maintenance, and ticketing systems. Familiarity with cloud platforms, cybersecurity best practices, and vendor management further strengthens a candidate's profile. Employers reviewing IT support manager vacancies often prioritize excellent communication skills and the ability to translate technical issues into clear, actionable solutions for both staff and leadership.

On-site roles like this one typically involve daily collaboration with technical teams, hands-on equipment management, and direct interaction with end users. Regional demand remains steady as Minnesota companies invest in reliable in-house leadership to drive growth. Many organizations actively look to hire a IT support manager who can bridge technical expertise with strong people management skills.

If you're ready to take the next step in your IT career, explore current IT support manager positions available now. Global Work AI connects motivated professionals with employers across Minnesota, making it easier than ever to find the right on-site opportunity and advance your career in technology leadership.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Minnesota?

    In Minnesota, an IT support manager typically earns about $85,000 to $120,000 annually, with the midpoint often landing near the low six figures in larger metro employers. Pay can shift based on company size, industry, and whether the role includes supervision, vendor oversight, or after-hours escalation. Minneapolis–Saint Paul organizations often pay more than smaller regional employers because competition for experienced technology leaders is stronger. To judge a real offer, compare base pay, bonus potential, and benefits against similar postings across the state.
  • What skills and qualifications are required for an IT support manager role?

    Successful candidates usually bring a mix of technical depth and people leadership. Employers in the U.S. commonly look for strong help desk, endpoint, networking, and ticketing-system knowledge, plus experience coaching support teams and improving service levels. A bachelor’s degree in information technology or a related field is often preferred, though equivalent experience can help. Certifications such as CompTIA A+, Network+, ITIL, or Microsoft credentials can strengthen an application. In Minnesota, companies also value clear communication and the ability to work closely with internal users, so reviewing current listings can show which tools matter most.
  • What does an IT support manager do on a daily basis?

    Most days involve balancing team supervision with operational problem-solving. A manager in this role usually monitors service tickets, assigns priorities, reviews response times, and helps resolve issues that the support team cannot close on its own. The job also includes coaching staff, documenting procedures, coordinating with cybersecurity or infrastructure teams, and checking that employees have reliable hardware and access. In an on-site Minnesota workplace, you may also handle room setups, device replacements, and floor support. Looking at similar technology operations roles can help you understand how hands-on the position may be.
  • What experience do I need to apply for an IT support manager position?

    Hiring teams generally want several years in IT support, service desk, or desktop operations before moving into management. Five or more years of progressive experience is common, with at least some time spent leading projects, mentoring peers, or serving as a lead technician. In Minnesota, employers often favor applicants who have worked with Windows environments, identity management, remote-access tools, and user onboarding. Experience with performance metrics, incident handling, and customer service is especially valuable. If your background is still developing, compare listings to see whether a senior analyst path could be a stepping stone.
  • What is the hiring process for an IT support manager role in Minnesota?

    The process usually starts with an application review, followed by one or more phone or video screens before an in-person interview for the strongest candidates. In Minnesota, employers may ask about leadership style, troubleshooting methods, and how you handle staffing priorities during busy periods. Some organizations include technical exercises, scenario questions, or meetings with operations leaders and HR. Background checks are common, and larger firms may also verify certifications or references. Because timelines vary by company, it helps to track similar openings and note where the process is more skills-focused versus management-focused.
  • What career growth opportunities are available after working as an IT support manager?

    This background can lead to broader technology leadership and operations roles. Many professionals move into IT service delivery manager, infrastructure manager, desktop engineering lead, systems operations, or IT director positions, especially after proving they can improve service quality and guide teams. In Minnesota, larger employers in healthcare, finance, education, and manufacturing often create paths toward enterprise support, security operations, or program management. The experience also builds transferable leadership skills that can support a move into IT operations or workplace technology strategy. Comparing related openings can help you map the next step more clearly.
  • What type of on-site work conditions should I expect in an IT support manager job?

    An on-site role usually means regular presence in the office or campus setting, with time split between a desk, conference rooms, and the support area. Expect direct interaction with employees, hardware inventory, setup work, and occasional urgent troubleshooting that requires being physically close to systems or users. In Minnesota, winter weather and commuting conditions can also affect start times or service coverage, especially for organizations with multiple locations. The job may include walking between floors, lifting equipment, and coordinating with vendors or facilities staff. Reviewing workplace details in each posting can clarify the pace and physical demands.

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271 jobs found

  • Hubbard Broadcasting

    Hubbard Broadcasting

    Today

    Client success manager

    Manage client onboarding from start to finish, ensuring implementation is well-organized and aligned with client expectations. Serve as an advisor to clients, utilizing 2060 Digital resources, best...

    onsite, Minneapolis/St. Paul, MN, United States
    Full TimeJunior (<2 years)
  • Washington County

    Washington County

    7 days ago

    It support specialist

    JOB SPECIFICS The IT Support Specialist works in a team environment in the Enterprise Support Services Division within the Information Technology Department. This position is the first point of...

    onsite, Law Enforcement Center, MN, United States
    $60k – $71k/yrFull TimeJunior (<2 years)
  • Taher, Inc.

    Taher, Inc.

    12 days ago

    It system specialist wanted!

    IT SYSTEMS SPECIALIST -- TAHER, INC. ABOUT THE ROLE Taher has fed communities for more than 40 years, and it's now building the technology to bring food service and nutrition into the future across...

    onsite, Minnetonka, MN, United States
    Full TimeJunior (<2 years)
  • Power/mation

    Power/mation

    13 days ago

    Customer experience specialist

    Power/mation has an immediate opening for a full-time Customer Experience Specialist to join our team in either Saint Paul, Minnesota or Pewaukee, Wisconsin. This is a mid‑level position designed for...

    onsite, Pewaukee, WI, United States
    Full TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    13 days ago

    Omnichannel associate - apache mall

    As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales,...

    onsite, Rochester, MN, United States
    $28k – $34k/yrPart TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    13 days ago

    Assistant store manager - twin cities premium outlets

    Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to...

    onsite, Eagan, MN, United States
    $36k – $50k/yrFull TimeJunior (<2 years)
  • City of Duluth

    City of Duluth

    14 days ago

    Support analyst

    Job Posting Information SUMMARY/PURPOSE Support and maintain in-house computer systems, desktops, mobile devices, peripherals and software. This includes installing, diagnosing, repairing,...

    onsite, Duluth, MN, United States
    $64k – $78k/yrFull TimeJunior (<2 years)
  • Freeborn

    Freeborn

    14 days ago

    Information systems technician

    IT technicians install, repair, and maintain computer systems and networks. They diagnose problems, provide support, and configure hardware and software upgrades. IT technicians may focus on end-user...

    onsite, Albert Lea, MN, United States
    Full TimeJunior (<2 years)
  • 2nd Swing Golf

    2nd Swing Golf

    15 days ago

    Online customer support specialist

    Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and...

    onsite, Eden Prairie, MN, United States
    $40k – $48k/yrPart TimeMiddle (2-4 years)
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • University of St Thomas

    University of St Thomas

    15 days ago

    Productivity tools administrator

    OVERVIEW The University of St. Thomas invites qualified candidates to apply for a Productivity Tools Administrator position within the department for Innovation & Technology Services. The University...

    onsite, Saint Paul, MN, United States
    $73k – $85k/yrFull TimeJunior (<2 years)
  • Atlanta Cheesecake Company

    Atlanta Cheesecake Company

    16 days ago

    It technical support manager

    TECHNICAL SUPPORT MANAGER Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring...

    onsite, St. Paul, MN, United States
    $120k – $135k/yrFull TimeJunior (<2 years)
  • Health Systems Cooperative Laundry

    Health Systems Cooperative Laundry

    16 days ago

    Director of customer service

    Job Title: Director Of Customer Service Department: Customer Service FLSA Classification: Exempt EEO Code: Executive Exemption Workers' Comp. Code: 8810 Status: Full-Time Reports to: General Manager...

    onsite, Saint Paul, MN, United States
    Full TimeDirector
  • Imricor Medical Systems Inc

    Imricor Medical Systems Inc

    16 days ago

    It manager

    Description Supervisor’s Title: Chief Financial Officer Exempt Status: Exempt Location: Must be able to work at the Burnsville Location Compensation: The expected salary/wage for this Minnesota-based...

    onsite, Burnsville, MN, United States
    $130k – $180k/yrFull TimeSenior (5+ years)
  • Fortra

    Fortra

    16 days ago

    It operations engineer - onsite

    Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members...

    onsite, Eden Prairie, MN, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • Old National Bank

    Old National Bank

    16 days ago

    Application analyst ii

    Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

    onsite, Chicago, Illinois, United States
    $64k – $125k/yrFull TimeMiddle (2-4 years)
  • HHAeXchange

    HHAeXchange

    16 days ago

    Director, technical customer care

    HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to...

    onsite, Bloomington, MN, United States
    $155k – $170k/yrFull TimeDirector
  • Cook Hospital and Care Center

    Cook Hospital and Care Center

    17 days ago

    Epic support analyst

    EPIC Support Analyst Cook Hospital and Care Center is an EEO Employer - M/F/Disability/Protected Veteran Status Department: Information Technology Position: Full-Time Schedule/Shifts: TBD Bargaining...

    onsite, Cook, MN, United States
    $52k – $81k/yrFull TimeMiddle (2-4 years)
  • North Hennepin Community College

    North Hennepin Community College

    17 days ago

    Information technology specialist 1-service desk specialist

    All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Information Technology Specialist 1 - Service Desk Specialist Institution: Anoka Technical...

    onsite, Anoka, MN, United States
    $52k – $79k/yrFull TimeJunior (<2 years)
  • Centerspace

    Centerspace

    17 days ago

    Maintenance professionals open interview day

    MAINTENANCE PROFESSIONALS OPEN INTERVIEW DAY Job Fair Location: SouthFork Townhomes 17956 Jubilee Way, Lakeville, MN 55044 https://www.southforktownhomes.com/ MEET. INTERVIEW. GET HIRED. Looking for...

    onsite, Lakeville, MN, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Chisago County

    Chisago County

    17 days ago

    Senior infrastructure engineer

    $39.21 to $51.63 DOQ Closing Date: Open Until Filled Chisago County is seeking a highly skilled Senior Infrastructure Engineer to provide advanced cyber security related services for our...

    onsite, Center City, MN, United States
    $79k – $104k/yrFull TimeSenior (5+ years)
  • Mister Car Wash

    Mister Car Wash

    18 days ago

    Assistant general manager in training

    Working at Mister Car Wash is all about opportunity—to inspire a team, build relationships with customers, and have fun in a fast-paced environment. And with new stores in development, Mister is the...

    onsite, Rogers, MN, United States
    Full TimeJunior (<2 years)
  • Amherst H Wilder Founda

    Amherst H Wilder Founda

    18 days ago

    Admin supervisor

    Application Deadline: 10/30/2026 Salary: $64,000.00 – $67,000.00 per year This is a full time position. Duties Act as on-site Administrative Supervisor for Community Mental Health and Wellness (CMHW)...

    onsite, St. Paul, MN, United States
    $64k – $67k/yrFull TimeLead / Manager
  • RDO Equipment Co.

    RDO Equipment Co.

    18 days ago

    Regional aftermarket manager (construction technology)

    The Regional Aftermarket Manager (Construction Technology) is the primary leader for construction technology aftermarket training, support, and escalation management, responsible for leading and...

    onsite, Billings Metropolitan Area, Montana, United States
    $100k/yrFull TimeJunior (<2 years)
  • Michels Corporation

    Michels Corporation

    18 days ago

    Technical solution specialist - michels energy group, inc.

    Technical Solution Specialist Michels Energy Group, Inc. Location: Otsego, MN | Full-time Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and...

    onsite, Otsego, MN, United States
    $63k – $77k/yrFull TimeJunior (<2 years)
  • Genesis Group Homes

    Genesis Group Homes

    18 days ago

    Float direct support professional

    This is a crisis group home which is a short‑term, highly supportive residential setting designed for children, teens, or adults who are experiencing an emotional, behavioral, or other crisis. The...

    onsite, Brooklyn Park, MN, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    19 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • P

    PKT Enterprises

    19 days ago

    In home supports manager

    In addition to competitive pay (listed in the job title), PKT offers: PTO (accrual starts day 1) Holiday pay Over & Above Pay for extra shifts (ask for details) Mileage reimbursement and use of...

    onsite, Minneapolis, MN, United States
    $43k/yrFull TimeJunior (<2 years)
  • Promotional Resources

    Promotional Resources

    19 days ago

    Office manager - production facility

    Office Manager – Production Facility Position Summary: The Office Manager is responsible for overseeing the day-to-day administrative and financial functions of the office while helping ensure orders...

    onsite, Saint Joseph, MN, United States
    Full TimeJunior (<2 years)
  • LOVB Miami

    LOVB Miami

    19 days ago

    Volleystation technical delegate - lovb minnesota

    VolleyStation Technical Delegate Job Overview The Technical Delegate will oversee the technical aspects of volleyball matches, ensuring the seamless setup and operation of hardware and software...

    onsite, Eden Prairie, MN, United States
    Full TimeJunior (<2 years)
  • UNRL

    UNRL

    21 days ago

    Customer service and retail manager

    At UNRL, we’re redefining what performance wear means. We create premium apparel that blurs the line between work, sport, and everyday life — built for those who demand more. Our team is driven by...

    onsite, Saint Paul, MN, United States
    Full TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Schurz Communications

    Schurz Communications

    24 days ago

    Tech support rep tier 1

    At HBC, we have the job for you! We have an immediate opening for a Technical Support Representative . This position is responsible for providing quality support for our customers. In this role you...

    onsite, Wabasha, MN, United States
    $38k/yrFull TimeJunior (<2 years)
  • Honest-1 Auto Care Prior Lake

    Honest-1 Auto Care Prior Lake

    25 days ago

    Service advisor

    Ready to be the face of automotive excellence? Join our team at Honest1 Auto Care, where you'll build lasting relationships with customers while advancing your career in a supportive, professional...

    onsite, Twin Cities, MN, United States
    Full TimeJunior (<2 years)
  • Merjent

    Merjent

    25 days ago

    It helpdesk analyst

    Position Summary We are seeking a motivated IT Helpdesk Analyst to join our small but dynamic team supporting 300+ employees. All IT employees are responsible for handling Helpdesk tickets; and this...

    onsite, Minneapolis, MN, United States
    $59k – $67k/yrFull TimeJunior (<2 years)
  • Teal

    Teal

    a month ago

    Tier 1 support specialist

    Tier 1 Support Specialist Location: On-site in Northeast Minneapolis, Minnesota About Teal Teal is a managed IT services and cybersecurity provider formed through the combination of two experienced...

    onsite, Minneapolis, MN, United States
    Full TimeJunior (<2 years)
  • Rochester Chevrolet Cadillac

    Rochester Chevrolet Cadillac

    a month ago

    Rmc service advisor

    Job Summary Rochester Motor Cars has an immediate need for a Service Advisor. As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with...

    onsite, Rochester, MN, United States
    Full TimeJunior (<2 years)

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