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  2. Maine
  3. Augusta
  4. IT Support Manager

Onsite It Support Manager jobs in Augusta, Maine, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager in Augusta: On-Site Role with Growing Impact

Organizations across Augusta, Maine, are expanding their technology teams, creating strong demand for IT support manager jobs in Augusta. This on-site role offers 44 open positions for professionals ready to lead technical support operations and ensure seamless service delivery. Local businesses value hands-on leadership, making this an exciting time to join a dynamic, growth-focused environment.

Successful candidates typically bring strong troubleshooting skills, experience managing help desk teams, and a solid understanding of network administration and system security. Employers evaluating IT support manager positions often look for excellent communication abilities, vendor management experience, and a proven track record of resolving technical issues efficiently. Familiarity with ticketing systems, cloud platforms, and IT service management frameworks further strengthens a candidate's profile in this competitive field.

On-site IT support manager roles in Augusta typically involve close collaboration with cross-functional teams, daily interaction with end users, and direct oversight of hardware and software infrastructure. As more companies in the region modernize their technology operations, employers are eager to hire an IT support manager who can provide immediate, in-person guidance and rapid issue resolution. The local job market reflects steady demand for experienced technology leaders who thrive in hands-on environments.

If you're ready to advance your career, explore current IT support manager vacancies and discover how your expertise can make an impact. Global Work AI connects talented professionals with rewarding opportunities like this one, making it easier than ever to find the right fit. Take the next step and apply today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Augusta?

    In Augusta, Maine, an IT support manager commonly earns a salary that reflects both local market size and the employer’s industry, with many roles landing in the mid-$70,000s to low-$100,000s annually. Public sector employers, healthcare organizations, and regional businesses may differ in pay based on shift coverage, team size, and responsibility scope. Benefits, bonuses, and on-call expectations can also affect total compensation. For the clearest picture, compare current Augusta listings with broader Maine and New England benchmarks.
  • What qualifications and certifications are required for an IT support manager role?

    Most employers look for a bachelor’s degree in information technology, computer science, or a related field, plus several years in IT support or service desk leadership. In Augusta, Maine, organizations may also value practical experience with user support, vendor coordination, and troubleshooting across mixed environments. Certifications such as CompTIA A+, Network+, ITIL, Microsoft, or Cisco can strengthen a profile, especially for on-site teams. Reviewing job postings will show which credentials matter most for each employer.
  • What does an IT support manager do day to day?

    The work usually blends people management with hands-on problem solving. An IT support manager coordinates tickets, assigns priorities, tracks service levels, and helps the team resolve hardware, software, and network issues. In an on-site setting in Augusta, the role often includes walking the floor, supporting office systems, and responding quickly when staff need access restored. Scheduling, documentation, and coaching technicians are also part of the routine, so looking at team structure helps set expectations.
  • What are the main responsibilities of an on-site IT support manager in Augusta?

    On-site leadership in Augusta often centers on keeping local users productive and systems available throughout the workday. That can include overseeing service desk activity, managing equipment inventory, supporting onboarding and offboarding, and coordinating repairs with internal staff or outside vendors. Because the role is based in person, fast response to office outages, printer issues, account problems, and meeting-room technology matters more than in remote setups. It’s useful to compare these duties with nearby IT operations roles.
  • What technical skills are most important for an IT support manager?

    Strong troubleshooting ability is essential, especially across Windows environments, Microsoft 365, user access controls, endpoint management, and basic networking. Many Augusta employers also expect familiarity with ticketing systems, asset tracking tools, and cybersecurity practices such as patching and multi-factor authentication. Since the position leads a team, understanding server basics, cloud services, and escalation paths adds value. The best candidates balance technical depth with clear communication, so reviewing local openings can help reveal which platforms are most common.
  • How is the hiring process usually structured for an IT support manager job in Augusta?

    Hiring typically starts with a resume screen, followed by one or more interviews focused on leadership style, troubleshooting approach, and customer service. In Augusta, Maine, employers may add a technical assessment, panel interview, or scenario-based questions about service interruptions and team coordination. Final steps often include reference checks and discussion of availability, on-site presence, and salary range. Because expectations vary by employer, it helps to compare a few listings before preparing examples from your past work.
  • What career growth opportunities can an IT support manager expect in the IT field?

    This role can lead to wider IT leadership or specialist paths, depending on interests and experience. Many professionals move into service desk manager, IT operations manager, systems administrator, infrastructure lead, or director-level positions over time. In Augusta and across Maine, employers often value managers who can improve processes, reduce downtime, and guide digital change. Certifications and cross-training in cloud, security, or project management can open additional options, so it makes sense to track which skills appear in advanced roles.

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44 jobs found

  • Army National Guard Units

    Army National Guard Units

    Today

    It specialist (custspt)

    Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number D1615000 and is part of the ME DCSIM,...

    onsite, Augusta, ME, United States
    $69k/yrFull TimeSenior (5+ years)
  • State of Maine

    State of Maine

    Today

    Business systems quality assurance manager

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $67k – $95k/yrFull TimeLead / Manager
  • Planet Fitness - Portland ME Group

    Planet Fitness - Portland ME Group

    Today

    Club manager

    Benefits: Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Are you a leader who is interested in fitness and wellness?...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)
  • Planet Fitness - Portland ME Group

    Planet Fitness - Portland ME Group

    Today

    Assistant manager

    Benefits: Health insurance Paid time off Training & development Competitive salary Employee discounts Are you a leader who is interested in fitness and wellness? Join our team at Planet Fitness! Help...

    onsite, Augusta, ME, United States
    Full TimeEntry with Degree
  • Planet Fitness - Portland ME Group

    Planet Fitness - Portland ME Group

    Today

    Member services representative

    Benefits: Health insurance Paid time off Training & development Flexible schedule Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of...

    onsite, Augusta, ME, United States
    Part TimeJunior (<2 years)
  • Planet Fitness - Portland ME Group

    Planet Fitness - Portland ME Group

    Today

    Shift lead

    Benefits: Health insurance Paid time off Training & development Flexible schedule Are you interested in fitness and wellness? Job Summary Responsible for providing a superior level of customer...

    onsite, Augusta, ME, United States
    Part TimeLead / Manager
  • Knowledge Services

    Knowledge Services

    Today

    Senior client technologies specialist (desktop support)

    Overview Knowledge Services is seeking a Senior Client Technologies Specialist (Desktop Support) for a contract through the end of April 2027 (potential for extension) with the State of Maine...

    onsite, Augusta, ME, United States
    Full TimeSenior (5+ years)
  • State of Maine

    State of Maine

    2 days ago

    Info system support specialist - radio operations

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $48k – $67k/yrFull TimeJunior (<2 years)
  • State of Maine

    State of Maine

    2 days ago

    Customer representative specialist mv branch - bureau of motor vehicles

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $40k – $57k/yrFull TimeJunior (<2 years)
  • Staffing Solutions Organization LLC (SSO)

    Staffing Solutions Organization LLC (SSO)

    5 days ago

    Administrative associate

    Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)
  • Granite Group

    Granite Group

    5 days ago

    Counter sales

    Counter Sales Job Summary: We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an...

    onsite, Augusta, ME, United States
    $40k – $48k/yrFull TimeJunior (<2 years)
  • State of Maine

    State of Maine

    6 days ago

    Secretary associate legal

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $42k – $60k/yrFull TimeNo Skills
  • MAINE COMMUNITY COLLEGE SYSTEM

    MAINE COMMUNITY COLLEGE SYSTEM

    7 days ago

    Administrative coordinator

    Job Details: Job Location: System Office - Augusta, ME Salary Range: Undisclosed Administrative Coordinator The Maine Community College System (MCCS) is looking for a full-time Administrative...

    onsite, Augusta, ME, United States
    $49k/yrFull TimeMiddle (2-4 years)
  • Domino's

    Domino's

    7 days ago

    Customer service rep(05626) - 5600 augusta road

    Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it...

    onsite, Augusta, ME, United States
    Part TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    8 days ago

    Merchandise sales associate

    At TJX Companies Every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Augusta, ME, United States
    $30k – $31k/yrPart TimeJunior (<2 years)
  • Circle K

    Circle K

    8 days ago

    Lead csr - team member

    Lead Customer Service Representative - Team Member Store 4707037: 284 Civic Center Dr, Augusta, Maine 04330 Shift Availability Days and Evenings Time Type Full time We want you to join our team as a...

    onsite, Augusta, ME, United States
    $32k – $32k/yrFull TimeLead / Manager
  • defi AUTO LLC

    defi AUTO LLC

    8 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • State of Maine

    State of Maine

    9 days ago

    Senior technical support specialist

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $75k – $105k/yrFull TimeSenior (5+ years)
  • State of Maine

    State of Maine

    9 days ago

    Technical support specialist

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $70k – $98k/yrFull TimeSenior (5+ years)
  • State of Maine

    State of Maine

    9 days ago

    Office specialist i

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $40k – $57k/yrFull TimeJunior (<2 years)
  • State of Maine

    State of Maine

    9 days ago

    Customer representative associate ii mv

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $37k – $54k/yrFull TimeJunior (<2 years)
  • Circle K

    Circle K

    10 days ago

    Team member

    Store 4707107: 183 Capitol St, Augusta, Maine 04330 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...

    onsite, Augusta, ME, United States
    $30k/yrFull TimeEntry with Degree
  • AutoZone

    AutoZone

    12 days ago

    Retail sales associate – part time

    AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, Augusta, ME, United States
    Part TimeJunior (<2 years)
  • State of Maine

    State of Maine

    12 days ago

    Info system support specialist

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $48k – $67k/yrFull TimeJunior (<2 years)
  • State of Maine

    State of Maine

    12 days ago

    Info system support specialist ii

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $59k – $83k/yrFull TimeLead / Manager
  • State of Maine

    State of Maine

    12 days ago

    Office assistant ii

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $34k – $47k/yrFull TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    13 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • H&R Block

    H&R Block

    14 days ago

    Receptionist - franchise location

    About the Role Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...

    onsite, Augusta, ME, United States
    $36k – $60k/yrFull TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    15 days ago

    Seasonal retail merchandise associate

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Augusta, ME, United States
    $30k – $31k/yrPart TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    15 days ago

    Retail customer service

    Store - Augusta, ME Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Augusta, ME, United States
    $30k – $36k/yrPart TimeJunior (<2 years)
  • Jackson Hewitt - CGH

    Jackson Hewitt - CGH

    16 days ago

    Client support associate

    Benefits: Earned Wage Access Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)
  • Walgreens

    Walgreens

    19 days ago

    Customer service associate

    JOB DESCRIPTION Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)
  • D

    Domino's Pizza (Semper Pie LLC)

    19 days ago

    Customer service representative

    Customer Service Representatives Wanted Learn to make beautiful pizzas FAST! Have fun and get paid too. $16-18 per hour with room to advance! Domino's has immediate openings for in-store help! We are...

    onsite, Augusta, ME, United States
    $32k – $36k/yrPart TimeJunior (<2 years)
  • Granite Group Wholesalers

    Granite Group Wholesalers

    20 days ago

    Counter sales

    Counter Sales Job Summary: We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)
  • Dunkin'

    Dunkin'

    22 days ago

    Assistant manager

    The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales....

    onsite, Augusta, ME, United States
    $36k – $38k/yrFull TimeNo Skills
  • The Fedcap Group

    The Fedcap Group

    24 days ago

    Career advisor

    Mission: Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work. Fedcap, Inc. offers a wide array of...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    25 days ago

    Seasonal support lead part time

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Augusta, ME, United States
    $32k/yrPart TimeLead / Manager
  • Advance Auto Parts

    Advance Auto Parts

    a month ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Augusta, ME, United States
    $30k – $33k/yrPart TimeJunior (<2 years)
  • Maine State Credit Union

    Maine State Credit Union

    a month ago

    Member experience specialist

    Job Details: Job Location: Main Office - Maine State Credit Union - Augusta, ME Salary Range: $18.00 - $20.00 Hourly Make a Difference. Build Relationships. Help Members Thrive. Are you passionate...

    onsite, Augusta, ME, United States
    $36k – $40k/yrFull TimeJunior (<2 years)
  • Dollar General

    Dollar General

    a month ago

    Asst store mgr - 21 and older only - in augusta me s17235

    Job Details General Summary: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant...

    onsite, Augusta, ME, United States
    Full TimeJunior (<2 years)

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