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  3. IT Support Manager

Onsite It Support Manager jobs in Maine, USA

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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

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      Sophie L.

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      Introductory Interview

      Marta W.

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      Kick-off Interview

      Daria (HR)

  • Wed
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      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
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      Michael T.

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IT Support Manager On-Site Jobs — Now Hiring in Maine

Across Maine, businesses are expanding their technology teams, creating a steady stream of IT support manager on-site jobs for skilled professionals. Employers currently have 443 open positions available, reflecting strong regional demand for hands-on technical leadership. This role calls for someone comfortable working full-time on location, guiding help desk teams and ensuring smooth day-to-day operations.

Successful candidates typically bring strong troubleshooting abilities, leadership experience, and a solid grasp of network administration, hardware support, and ticketing systems. Employers seeking to fill IT support manager vacancies often look for excellent communication skills, the ability to mentor junior technicians, and familiarity with ITIL best practices. Certifications such as CompTIA A+, Network+, or ITIL Foundation can strengthen a candidate’s profile, while a proactive, customer-focused mindset remains essential in this fast-paced field.

On-site work remains the standard for this position, as IT support managers must be physically present to oversee infrastructure, coordinate with staff, and respond quickly to technical issues. Maine’s growing business sector, from healthcare to manufacturing, continues to fuel demand for reliable technology leadership, making this an encouraging time to hire an IT support manager. Local companies value professionals who can build lasting on-site relationships and maintain consistent system performance.

If you’re ready to take the next step in your IT career, explore current IT support manager positions available through Global Work AI. Our platform connects motivated professionals with employers across Maine who are eager to fill these roles quickly. Join a team that values technical expertise and strong leadership.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Maine?

    In Maine, pay for an IT support manager usually falls in the middle of the national range, with typical base salaries often landing around the mid-$80,000s to low-$100,000s depending on company size, industry, and location. Employers in Portland, Bangor, and Augusta may offer different packages because of local labor demand and cost differences. Total compensation can also include bonuses, health benefits, and retirement contributions. Reviewing current Maine postings and comparing similar IT leadership roles gives a clearer picture of what employers are offering now.
  • What skills and qualifications are required for an IT support manager?

    Employers usually look for a mix of technical depth and people leadership. A strong IT support manager typically needs experience with service desks, ticketing systems, Windows and macOS environments, network basics, endpoint tools, and incident management. Soft skills matter just as much: coaching staff, clear communication, prioritization, and calm problem-solving. In Maine, many organizations also value security awareness and vendor coordination. A bachelor’s degree in information technology or a related field is common, though hands-on experience can sometimes substitute. Checking local listings helps confirm which certifications are most requested.
  • What does an IT support manager do on a daily basis?

    A typical day often blends team oversight with operational problem-solving. An IT support manager reviews ticket queues, tracks service levels, assigns work, and helps resolve escalated issues that affect users or business systems. The role may also involve coaching technicians, updating procedures, meeting with other departments, and coordinating hardware or software changes. In Maine workplaces, where many employers rely on lean teams, this position can be especially hands-on. Reviewing job descriptions can show whether a company expects more strategic planning or direct technical support.
  • What is the hiring process for an IT support manager in Maine?

    Hiring usually starts with an application review focused on leadership background, technical coverage, and service desk results. Many Maine employers then use one or two interviews, sometimes including a panel with IT leadership or operations managers. Candidates may be asked about troubleshooting methods, team metrics, and how they handle outages or priorities. Some organizations add a skills assessment or reference checks before an offer. Because process steps vary by employer and industry, it helps to compare current Maine openings to see whether the role is more hands-on or management-focused.
  • What experience is usually needed to qualify for an IT support manager job?

    Most employers expect several years in IT support, desktop operations, or service desk work before moving into management. A common path includes direct experience leading technicians, handling escalations, and improving support workflows. In Maine, smaller organizations may hire candidates with broader generalist backgrounds, while larger employers often want proven team supervision and reporting experience. Familiarity with SLA targets, asset management, and user training can strengthen an application. Reviewing nearby openings is useful for spotting whether a company expects five years, seven years, or more in similar roles.
  • What does on-site work mean for an IT support manager role?

    For an on-site IT support manager, the job is performed at the employer’s location rather than from home. That usually means being present to support users, oversee equipment, respond to urgent issues, and coordinate with facilities or other departments in person. In Maine, on-site expectations can be especially common in healthcare, manufacturing, education, and public-sector settings where physical access matters. The role may still include some remote administration, but the primary work location is the office, campus, or plant. Checking each listing helps clarify whether any limited flexibility is offered.
  • How does an IT support manager differ from a help desk manager?

    The two roles overlap, but the scope is often different. A help desk manager usually focuses on frontline ticket volume, response times, and day-to-day service desk performance. An IT support manager may handle that work too, but the role often extends further into desktop support, infrastructure coordination, vendor management, and broader user service strategy. In Maine organizations, job titles can vary by size, so responsibilities matter more than the label. Comparing postings side by side is the best way to see whether a position is mainly service-desk oversight or a wider IT operations leadership role.

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443 jobs found

  • Agren Appliance Service Corp

    Agren Appliance Service Corp

    Today

    Sales - saco

    Agren Appliance is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With seven showrooms across the state and a reputation built on trust and...

    onsite, Auburn, ME, United States
    $50k/yrFull TimeJunior (<2 years)
  • LIVING INNOVATIONS SUPPORT SERVICES LLC

    LIVING INNOVATIONS SUPPORT SERVICES LLC

    Today

    Program manager

    Job Details: Job Location: Windham Office - Windham, ME Education Level: High School or GED Salary Range: $65000.00 - $75000.00 Salary/year Living Innovations is committed to being Maine's preferred...

    onsite, Casco, ME, United States
    $65k – $75k/yrFull TimeLead / Manager
  • Knowledge Services

    Knowledge Services

    Today

    Senior client technologies specialist (desktop support)

    Overview Knowledge Services is seeking a Senior Client Technologies Specialist (Desktop Support) for a contract through the end of April 2027 (potential for extension) with the State of Maine...

    onsite, Augusta, ME, United States
    Full TimeSenior (5+ years)
  • General Dynamics - Bath Iron Works

    General Dynamics - Bath Iron Works

    a day ago

    Sr. / principal it client service manager

    Job Description We offer a competitive salary for this role, with an expected range of $83,900 to $139,500. The final offer will depend on your experience, skills, and overall qualifications. General...

    onsite, Bath, ME, United States
    $84k – $140k/yrFull TimeSenior (5+ years)
  • Goodwin's Volvo

    Goodwin's Volvo

    2 days ago

    Service technician needed for busy shop , great pay and no weekends

    Job Title: Technical Support Specialist Join our dynamic team and contribute to a leading organization committed to excellence. We are seeking a dedicated Technical Support Specialist to collaborate...

    onsite, Topsham, ME, United States
    Full TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    2 days ago

    Shift manager - store# 84217, clinton, main st

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Clinton, ME, United States
    Full TimeJunior (<2 years)
  • 1c4bd615-3829-460d-b922-a0167bb29d8c

    1c4bd615-3829-460d-b922-a0167bb29d8c

    3 days ago

    Community services manager

    Community Services Manager Full time York County Community Action Corporation (YCCAC) is seeking a Community Services Manager to lead programs that help individuals and families access essential...

    onsite, Sanford, ME, United States
    Full TimeLead / Manager
  • Starbucks Coffee Company

    Starbucks Coffee Company

    5 days ago

    Shift manager - store# 07418, falmouth route 28

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Falmouth, ME, United States
    Full TimeJunior (<2 years)
  • MaineHealth

    MaineHealth

    6 days ago

    Hr support center specialist- benefits & operations

    HR Support Center Specialist - Benefits & Operations MaineHealth Corporate Professional - Nonclinical Req #: 1599 Summary This is per diem position. The Senior Human Resources Representative role...

    onsite, Portland, ME, United States
    Part TimeJunior (<2 years)
  • City of Bangor

    City of Bangor

    6 days ago

    It database & systems administrator

    The City of Bangor is hiring for an IT Database & Systems Administrator with the City's IT Department! If you have a passion for databases, servers and system security, and want to make a meaningful...

    onsite, Bangor, ME, United States
    $72k – $96k/yrFull TimeJunior (<2 years)
  • City of Bangor

    City of Bangor

    6 days ago

    Airport it technician

    The City of Bangor is hiring for an Airport IT Technician with the City's IT Department! If you enjoy providing technical support, training, troubleshooting and want to be part of a fast-paced...

    onsite, Bangor, ME, United States
    $61k – $81k/yrFull TimeJunior (<2 years)
  • MAINE COMMUNITY COLLEGE SYSTEM

    MAINE COMMUNITY COLLEGE SYSTEM

    9 days ago

    Systems and network administrator

    Job Details: Job Location: Southern Maine - South Portland, ME Salary Range: Undisclosed Position Overview The Maine Community College System (MCCS) is looking for a full-time Systems and Network...

    onsite, South Portland, ME, United States
    $90k/yrFull TimeSenior (5+ years)
  • defi AUTO LLC

    defi AUTO LLC

    9 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • State of Maine

    State of Maine

    9 days ago

    Senior technical support specialist

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $75k – $105k/yrFull TimeSenior (5+ years)
  • State of Maine

    State of Maine

    9 days ago

    Technical support specialist

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $70k – $98k/yrFull TimeSenior (5+ years)
  • Androscoggin Bank

    Androscoggin Bank

    9 days ago

    Client service representative

    CLIENT SERVICE REPRESENTATIVE Lisbon Falls Branch - Full Time (40 hours/week) Are you looking for a career that gives you work life balance and a normal, full time schedule? Are you looking for...

    onsite, Lisbon Falls, ME, United States
    $42k – $44k/yrFull TimeJunior (<2 years)
  • **This

    **This

    10 days ago

    It support specialist

    This is a FULL-TIME, ON-SITE position located in Oxford, MA, and is not open to relocation IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of...

    onsite, Marlborough, MA, United States
    Full TimeMiddle (2-4 years)
  • State of Maine

    State of Maine

    12 days ago

    Info system support specialist

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $48k – $67k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    13 days ago

    Assistant manager, lee premium outlets

    About us About the role As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture...

    onsite, Lee, ME, United States
    $38k – $48k/yrFull TimeNo Skills
  • defi AUTO LLC

    defi AUTO LLC

    13 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Signet Jewelers

    Signet Jewelers

    13 days ago

    Assistant store manager - in waiting - banter by piercing pagoda - the maine mall

    We have many opportunities available on our other career site pages. Click here to link to our careers page! “Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people...

    onsite, South Portland, ME, United States
    $33k – $53k/yrFull TimeJunior (<2 years)
  • Varney Agency

    Varney Agency

    14 days ago

    Operations support specialist

    About the Role: We are seeking a detail-oriented Operations Support Specialist to help support daily agency operations, maintain accurate system data, process policy transactions, and provide support...

    onsite, Scarborough, ME, United States
    Full TimeEntry with Degree
  • Aspire Living & Learning

    Aspire Living & Learning

    14 days ago

    Direct support professional

    At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they...

    onsite, Holden, ME, United States
    $37k – $38k/yrPart TimeEntry with Degree
  • Safe Harbor

    Safe Harbor

    15 days ago

    Assistant service manager

    Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds...

    onsite, Harpswell, ME, United States
    Full TimeNo Skills
  • Direct Communications

    Direct Communications

    15 days ago

    Growth support representative

    Join a Legacy of Connection and Excellence Are you ready to be the heartbeat of a company that has been bridging the digital divide for over 75 years? At Direct Communications, we don’t just provide...

    onsite, Unity, ME, United States
    $32k – $36k/yrPart TimeJunior (<2 years)
  • TEX-TECH INDUSTRIES INC

    TEX-TECH INDUSTRIES INC

    16 days ago

    Customer service manager

    Position Summary The Customer Service Manager is responsible for leading the customer service and order management function for a growing manufacturing company. This position serves as a key link...

    onsite, Monmouth, ME, United States
    Full TimeLead / Manager
  • General Dynamics - Bath Iron Works

    General Dynamics - Bath Iron Works

    16 days ago

    Sr. it specialist (m365 administrator)

    Job Description We offer a competitive salary for this role, with an expected range of $83,900 to $106,300. The final offer will depend on your experience, skills, and overall qualifications. General...

    onsite, Bath, ME, United States
    $84k – $106k/yrFull TimeSenior (5+ years)
  • Nordic Investin Group

    Nordic Investin Group

    17 days ago

    Junior workplace technology engineer

    Nordic Investin is recruiting a Junior Workplace Technology Engineer on behalf of one of our partner companies. You want architecture, delivery and production behaviour to agree, and you turn...

    onsite, Stockholm, ME, United States
    Full TimeJunior (<2 years)
  • A

    Apply for the Assistant Customer Service Manager job

    17 days ago

    Assistant customer service manager job

    Depot Square Hardware And Variety in Mechanic Falls, ME is looking for one assistant customer service manager to join our team. We are located on 9 Depot Square. Our ideal candidate is attentive,...

    onsite, Mechanic Falls, ME, United States
    $40k – $50k/yrFull TimeNo Skills
  • Cary Medical Center

    Cary Medical Center

    20 days ago

    It technician specialist

    Description Schedule: Full-Time / 40 hours Shift: Days FLSA Status: Non-Exempt Pay Range $25.00 – $37.75 per hour The compensation range listed above represents the good-faith range Cary Medical...

    onsite, Caribou, ME, United States
    $50k – $76k/yrFull TimeEntry with Degree
  • WSP

    WSP

    21 days ago

    Project administrator support

    This Opportunity WSP is currently initiating a search for an in-house Project Administrator for our Portland, Maine office. Be involved in projects with our WSP USA Earth & Environment Team and be a...

    onsite, Portland, ME, United States
    $52k – $60k/yrFull TimeSenior (5+ years)
  • S

    SHARP STERILE MANUFACTURING

    21 days ago

    It manager

    Position Summary The IT Manager will manage IT staff and the BSM help desk by providing technical advice and oversight for network applications for both new and existing systems at BSM. Duties and...

    onsite, Lee, ME, United States
    $95k – $140k/yrFull TimeLead / Manager
  • Meyer Tool Inc

    Meyer Tool Inc

    21 days ago

    Customer service representative #11200051026bb

    Job Description: The Customer Service Representative (CSR) provides a variety of customer services as the essential driver of customer needs through the business process. They are the liaison between...

    onsite, Benton, ME, United States
    Full TimeMiddle (2-4 years)
  • Johns Manville

    Johns Manville

    22 days ago

    Administrative support & customer service specialist

    Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential...

    onsite, Lewiston, ME, United States
    $49k/yrFull TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    22 days ago

    Supervisor - kittery premium outlets

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Kittery, ME, United States
    $32k – $44k/yrPart TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    22 days ago

    Front end supervisor(cec)

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Scarborough, ME, United States
    $36k – $37k/yrFull TimeJunior (<2 years)
  • SHARP STERILE MANUFACTURING LLC

    SHARP STERILE MANUFACTURING LLC

    22 days ago

    It manager

    Position Summary The IT Manager will manage IT staff and the BSM help desk by providing technical advice and oversight for network applications for both new and existing systems at BSM. Duties and...

    onsite, Lee, ME, United States
    Full TimeLead / Manager
  • Skowhegan Savings Bank

    Skowhegan Savings Bank

    23 days ago

    Treasury management support specialist

    Skowhegan Savings Bank seeks an individual to join our team as a Treasury Management Support Specialist. This is a full-time position, that sits onsite in our Main Office in Skowhegan, ME. Schedule...

    onsite, Skowhegan, ME, United States
    $40k – $46k/yrFull TimeJunior (<2 years)
  • 3

    3Rivers

    24 days ago

    It coordinator

    The IT Coordinator supports the day-to-day technology operations of 3Rivers. This role serves as a key resource for staff by coordinating IT systems, managing user access, supporting technology...

    onsite, Westbrook, ME, United States
    $52k – $60k/yrFull TimeJunior (<2 years)
  • Macy's

    Macy's

    a month ago

    Selling and support captain, south portland - full time

    Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and...

    onsite, South Portland, ME, United States
    Full TimeEntry with Degree

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