GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. Kentucky
  3. Louisville
  4. IT Support Manager

Onsite It Support Manager jobs in Louisville, Kentucky, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager On-Site Jobs in Louisville: Lead Local Tech Teams

Louisville's growing business sector is fueling demand for a skilled it support manager to oversee daily technical operations and guide a dedicated support team. This on-site role offers 369 open positions for professionals ready to make an immediate impact within a collaborative, fast-paced environment. Companies across Kentucky are actively searching to hire an it support manager who can balance technical expertise with strong leadership instincts.

The strongest candidates bring a mix of technical fluency and people management skills, including experience with help desk operations, network troubleshooting, and IT service management frameworks like ITIL. Familiarity with ticketing systems, hardware and software support, and vendor coordination is essential, along with the communication skills needed to train staff and resolve escalated issues efficiently. Employers reviewing it support manager vacancies often look for candidates who can mentor technicians while keeping systems secure and running smoothly.

On-site work remains the standard for this position, as hands-on infrastructure management and in-person team supervision are central to daily responsibilities. Louisville's expanding tech and healthcare industries continue to strengthen the local hiring outlook, creating steady opportunities for it support manager positions across various company sizes. Employers value professionals who thrive in face-to-face environments, offering quick problem resolution and consistent oversight of IT operations.

If you're ready to take the next step in your career, explore current it support manager jobs in Louisville through Global Work AI. Our platform connects motivated professionals with employers eager to build strong technical teams. Discover a role that matches your ambitions and start making a difference today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Louisville?

    In Louisville, an it support manager typically earns a salary that reflects both local market rates and the size of the employer. National data for similar IT leadership roles often lands in the low six figures, while Louisville compensation can vary based on industry, team size, and shift coverage needs. Organizations in healthcare, logistics, manufacturing, and finance may pay differently than smaller businesses. Benefits, bonus plans, and on-call expectations also matter. Reviewing current Louisville postings alongside Kentucky salary reports gives a more reliable picture of what employers are offering now.
  • What skills and qualifications are needed for an it support manager role?

    Employers usually look for a mix of hands-on technical ability and team leadership. For an it support manager in Louisville, that often includes strong troubleshooting across Windows, Microsoft 365, networking basics, endpoint tools, ticketing systems, and user support workflows. A bachelor’s degree is common but not always required if experience is strong. Clear communication, vendor coordination, documentation, and service-level tracking are also important. Because this is an on-site role, comfort with in-person support and floor presence can help candidates stand out when comparing similar openings.
  • What are the main responsibilities of an it support manager in an on-site Louisville office?

    Day to day, this role usually oversees help desk operations, resolves escalated issues, and keeps office technology running smoothly. In an on-site Louisville workplace, that can include supporting desktops, printers, meeting-room equipment, network access, user onboarding, and account management. The manager also assigns tickets, monitors response times, coaches technicians, and works with vendors or internal IT teams on upgrades and outages. Since staff are physically present, quick in-person troubleshooting and strong coordination with local departments are especially valuable. Reviewing office-specific job details can reveal how broad the scope may be.
  • Is prior management experience required for an it support manager position, or can strong technical support experience be enough?

    Many employers prefer leadership experience, but it is not always a strict requirement. In Louisville, some companies will consider candidates with deep technical support backgrounds if they have shown informal leadership, project ownership, mentoring, or escalation handling. Evidence that you can organize work, set priorities, and guide others often matters as much as a previous title. Larger firms may want formal people-management experience, while smaller teams may value versatility. If you are moving up from a senior support role, compare job descriptions closely to see where management is essential versus preferred.
  • What does the hiring process typically look like for an it support manager role in Louisville?

    The process often starts with a resume screen and a phone or video conversation focused on experience, scope, and leadership style. For an on-site Louisville IT support manager opening, candidates may then meet with IT leadership, operations staff, or a hiring manager for deeper discussion. Many employers add scenario-based questions about outages, ticket queues, vendor issues, and team coaching. Technical assessments or practical troubleshooting exercises are also common. Final rounds may include culture fit and compensation review. Checking recent postings can help you prepare for the steps most local employers use.
  • What career growth opportunities are available after working as an it support manager?

    This role can lead to several advancement paths in IT operations and service delivery. In Louisville and across the wider Kentucky market, professionals often move into IT operations manager, service desk director, systems administration leadership, infrastructure management, or client technology roles. Some later transition into cybersecurity operations, cloud support, or broader technology program management. The experience gained in budgeting, staffing, vendor oversight, and incident response is highly transferable. If long-term growth matters, it helps to compare open positions now so you can map the next step beyond day-to-day support oversight.
  • What certifications help candidates stand out for an it support manager job in Kentucky?

    Credentials that signal both technical breadth and service leadership can strengthen an application. Common choices for an it support manager in Kentucky include CompTIA A+, Network+, and Security+, plus Microsoft certifications tied to Windows, Microsoft 365, or Azure. ITIL Foundation is also valued because it shows familiarity with service management and incident processes. For candidates managing projects or teams, PMP or similar training can help, depending on the employer. Certifications rarely replace experience, but they can tip the balance when applicants have similar backgrounds. Reviewing local listings will show which ones appear most often.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

369 jobs found

  • Hibbett

    Hibbett

    2 days ago

    Assistant manager

    Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store Manager...

    onsite, Louisville, KY, United States
    $26k/yrFull TimeJunior (<2 years)
  • Resideo

    Resideo

    3 days ago

    Sr key account customer service associate

    Provides customer service support for assigned key accounts by resolving routine to moderately complex inquiries, processing requests, and coordinating follow-up within established guidelines and...

    onsite, Louisville, KY, United States
    Full TimeSenior (5+ years)
  • Citi Trends

    Citi Trends

    4 days ago

    Assistant manager

    About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. We are...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Brookside Properties

    Brookside Properties

    5 days ago

    Assistant community manager

    Assistant Community Manager Butchertown Flats | Louisville, KY Ready to grow your career in property management? Join our high-energy team where your hard work is rewarded and your growth is a...

    onsite, Louisville, KY, United States
    $50k/yrFull TimeJunior (<2 years)
  • Everon Jobs

    Everon Jobs

    6 days ago

    Business support manager

    Company Overview At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll...

    onsite, Louisville, KY, United States
    Full TimeLead / Manager
  • HCA Healthcare

    HCA Healthcare

    7 days ago

    Customer service supervisor

    At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Aston Carter

    Aston Carter

    7 days ago

    Administrative support representative

    Hiring an Administrative Support Representative! Job Description The Administrative Support Representative provides front-line customer service and administrative support for toll collections...

    onsite, Louisville, KY, United States
    $36k – $42k/yrFull TimeSenior (5+ years)
  • Compass Group

    Compass Group

    7 days ago

    Office manager

    Position Title: MGR, OFFICE - New Business - Louisville, KY Salary: $50,000-60,000 Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company,...

    onsite, Louisville, KY, United States
    $50k – $60k/yrFull TimeMiddle (2-4 years)
  • Fast Switch

    Fast Switch

    8 days ago

    It operations support senior associate

    IT Operations Support Senior Associate 20th October, 2026 This is an Information Technology Operations based role that supports the Louisville Assembly Plant - home of the Fathom. Louisville prides...

    onsite, Louisville, KY, United States
    Full TimeSenior (5+ years)
  • Seven Counties Services

    Seven Counties Services

    8 days ago

    Direct support specialist (full time, third shift) - adult crisis center

    Job Description: ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • New Vista of the Bluegrass Inc

    New Vista of the Bluegrass Inc

    8 days ago

    Shift supervisor - idd facility

    If you are a mission-driven, compassionate professional with a passion for helping adults with intellectual and developmental disabilities achieve their best life, we have a place on our team for...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Forvis Mazars, LLP

    Forvis Mazars, LLP

    10 days ago

    Firm support specialist i

    DESCRIPTION & REQUIREMENTS Firm Support Services at Forvis Mazars keep the firm running smoothly by delivering essential administrative support. Their work ensures operational efficiency, allowing...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Jetro / Restaurant Depot

    Jetro / Restaurant Depot

    11 days ago

    Front end manager

    Job Summary The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction...

    onsite, Louisville, KY, United States
    $39k – $41k/yrFull TimeJunior (<2 years)
  • Hertz

    Hertz

    12 days ago

    Manager trainee (43160)

    Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer...

    onsite, Louisville, KY, United States
    $32k/yrFull TimeEntry with Degree
  • Kentro

    Kentro

    12 days ago

    Customer service engineer (va esom - irp ma)

    Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Coverall

    Coverall

    12 days ago

    Customer success manager

    $50k+ Salary Plus Fuel/Cell Allowance AND Commission Opportunities ($3-$5k annually) We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be...

    onsite, Louisville, KY, United States
    $50k/yrFull TimeJunior (<2 years)
  • KEMI

    KEMI

    12 days ago

    Service desk associate (systems)

    Duties: Process, manage, and resolve Service Desk requests and issues for users, including hardware, software, and network problems, escalating as appropriate. Follow established IT Infrastructure...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Compass Group

    Compass Group

    13 days ago

    Patient experience manager

    Salary: Other Forms of Compensation: Pay Grade: [[payGrade_obj]] Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Creative Realities Inc

    Creative Realities Inc

    13 days ago

    Support specialist

    ABOUT CREATIVE REALITIES Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Creative Realities Inc

    Creative Realities Inc

    13 days ago

    Support supervisor

    About Creative Realities Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Mike's Carwash

    Mike's Carwash

    13 days ago

    Infrastructure support technician

    Infrastructure Support Technician Position Summary The Infrastructure Support Technician delivers technical infrastructure services by maintaining and supporting the infrastructure environment,...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    14 days ago

    Assistant manager, paddock shops

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Louisville, KY, United States
    Full TimeNo Skills
  • QCHI/ LendNation Open Career

    QCHI/ LendNation Open Career

    15 days ago

    Assistant manager

    Lend Nation is looking for an energetic, positive Full-Time Retail Sales Assistant Manager to join our team! Bi-Lingual is a plus!! This position will work at Branch 0336 7230 Preston Hwy Louisville,...

    onsite, Louisville, KY, United States
    Full TimeNo Skills
  • ADP

    ADP

    15 days ago

    Client support specialist (hiring event)

    ADP is hosting a HIRING EVENT When: Wednesday November 11, 2026 Time: 4pm-7pm Where: ADP, 11405 Bluegrass Parkway, Louisville, KY Once you apply you will receive an email in a day or two regarding...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Churchill Downs Incorporated

    Churchill Downs Incorporated

    15 days ago

    Experience manager, luxury dining

    Experience Manager, Luxury Dining Churchill Downs Racetrack (“CDRT”), the world’s most legendary racetrack, has been the home of The Kentucky Derby, the longest continually held annual sporting event...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • LendNation

    LendNation

    16 days ago

    Assistant manager

    Lend Nation is looking for an energetic, positive Full-Time Retail Sales Assistant Manager to join our team! Bi-Lingual is a plus!! This position will work at Branch 0336 7230 Preston Hwy Louisville,...

    onsite, Louisville, KY, United States
    Full TimeNo Skills
  • University of Louisville

    University of Louisville

    16 days ago

    Applications administrator iv (it systems)

    Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R109460 Minimum Requirements: Bachelor's degree in Computer Science or a related field and six (6) years of...

    onsite, Louisville, KY, United States
    Full TimeSenior (5+ years)
  • TEKsystems

    TEKsystems

    17 days ago

    It support specialist

    IT Support Specialist Overview We are seeking an IT Support Specialist to join a growing infrastructure and support team. This individual will provide technical assistance to end users, maintain...

    onsite, Louisville, KY, United States
    $46k – $52k/yrFull TimeJunior (<2 years)
  • DCL Logistics

    DCL Logistics

    17 days ago

    It support technician

    Job Details: Job Location: DCL Louisville - Louisville, KY Salary Range: $45000.00 - $65000.00 Salary/year About DCL Logistics For over 40 years, DCL Logistics has powered the brands that shape how...

    onsite, Louisville, KY, United States
    $45k – $65k/yrFull TimeSenior (5+ years)
  • Wawa, Inc.

    Wawa, Inc.

    17 days ago

    Customer service supervisor

    As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver...

    onsite, Louisville, KY, United States
    $42k – $56k/yrFull TimeEntry with Degree
  • Sun Tan City - STC Management Group, LLC

    Sun Tan City - STC Management Group, LLC

    17 days ago

    Assistant retail manager full time

    Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to...

    onsite, Elizabethtown, KY, United States
    $33k – $44k/yrFull TimeNo Skills
  • Cinemark

    Cinemark

    19 days ago

    Part-time assistant manager

    Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible...

    onsite, Louisville, KY, United States
    $32k – $34k/yrPart TimeNo Skills
  • Creative Realities Inc

    Creative Realities Inc

    21 days ago

    Support specialist, level ii

    About Creative Realities Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places...

    onsite, Louisville, KY, United States
    Full TimeMiddle (2-4 years)
  • S

    Solutions 2 GO

    22 days ago

    Account service manager

    Job Description About Us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and...

    onsite, Louisville, KY, United States
    Full TimeLead / Manager
  • Zer04 Consulting

    Zer04 Consulting

    22 days ago

    Help desk support analyst

    Zer04 is seeking a Tier 1 Helpdesk Support Analyst to serve as the initial point of contact for all technical inquiries across a large enterprise. This position focuses on providing rapid Level I...

    onsite, Louisville, KY, United States
    Full TimeJunior (<2 years)
  • Wawa, Inc.

    Wawa, Inc.

    23 days ago

    Team supervisor (evenings & overnights)

    As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll...

    onsite, Louisville, KY, United States
    $38k – $52k/yrFull TimeEntry with Degree
  • Glow Brands Corporate

    Glow Brands Corporate

    23 days ago

    Customer support representative

    Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to...

    onsite, Elizabethtown, KY, United States
    $28k/yrPart TimeJunior (<2 years)
  • UHS

    UHS

    25 days ago

    It specialist

    Responsibilities Information Technology Specialist Diamond Grove Center has been providing psychiatric services to the Louisville area for more than 29 years. Diamond Grove Center is an 85-bed...

    onsite, Louisville, KY, United States
    Full TimeMiddle (2-4 years)
  • Deloitte

    Deloitte

    a month ago

    Technology support specialist - global tax & legal

    TECHNOLOGY SUPPORT SPECIALIST - GLOBAL TAX & LEGAL Technology Operations Same job available in 25 locations Boise, Idaho, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Clifton

    Clifton

    a month ago

    Assistant manager

    The Assistant Manager provides Leadership and Influence, which inspires excellence in store operations and contributes to a healthy and positive work environment. The ASM functions as support to the...

    onsite, Louisville, KY, United States
    $31k/yrFull TimeNo Skills

10,000,000+ more jobs available!