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  4. IT Support Manager

Onsite It Support Manager jobs in Lexington, Kentucky, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

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      Sophie L.

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    • 1:20 PM - 1:45 PM

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      Marta W.

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      Daria (HR)

  • Wed
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      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
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      Michael T.

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IT Support Manager Jobs in Lexington — On-Site Role with Growing Impact

Lexington's growing business landscape is creating strong demand for skilled technology leaders who can keep operations running smoothly. Employers across the region are currently filling 172 on-site positions, reflecting steady growth in IT support manager jobs in Lexington. Professionals ready to manage help desk teams and technical infrastructure will find plenty of opportunity here.

Successful candidates typically bring a blend of technical expertise and leadership ability, including strong knowledge of network troubleshooting, help desk operations, and IT service management frameworks like ITIL. Employers value someone who can mentor support staff, manage vendor relationships, and communicate clearly with non-technical stakeholders, making them well suited for today's IT support manager vacancies.

On-site work remains the standard for this role in Lexington, where hands-on presence supports faster issue resolution and closer collaboration with end users and leadership teams. Local companies, from manufacturing firms to healthcare providers, continue to post new openings as they modernize infrastructure, and the regional market shows steady demand for anyone looking to hire an IT support manager.

If you're ready to take the next step in your career, now is the perfect time to explore current openings in Lexington. Global Work AI connects motivated professionals with employers eager to fill IT support manager positions, helping you find a role that matches your skills and ambition.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Lexington?

    In Lexington, an IT support manager usually earns a salary that reflects both local market demand and the size of the employer. Across the USA, compensation commonly falls in the mid-range for technology leadership roles, and Kentucky pay can sit a bit below major coastal metros while still offering solid earning potential. In the Lexington area, many employers also include benefits such as health coverage, retirement plans, and bonus eligibility. To judge a fair offer, compare current listings in Lexington with similar team-lead positions and factor in experience, scope, and after-hours coverage.
  • What skills and qualifications are required for an it support manager job?

    Employers in Lexington typically look for a blend of technical depth and people leadership. A strong candidate for an it support manager role usually has a bachelor’s degree in information technology, computer science, or a related field, plus hands-on help desk or systems support experience. Key skills include troubleshooting, Windows and Microsoft 365 administration, ticketing platforms, user training, vendor coordination, and clear communication. Because this is an on-site position in Kentucky, workplace presence and fast in-person problem solving also matter. Reviewing local openings can help you match your background to the most common requirements.
  • What are the main responsibilities of an on-site it support manager in Lexington?

    Day-to-day work usually centers on keeping end users productive and making sure support operations run smoothly. In Lexington, an on-site it support manager often leads the help desk, assigns tickets, monitors service levels, and resolves hardware, software, and network issues in person. The role may also involve onboarding employees, managing device inventory, coordinating with vendors, and documenting procedures for consistent service. Since many Kentucky employers rely on dependable local coverage, visibility on-site is important. It helps to compare these duties with posted job descriptions so you can see how broad the scope may be.
  • What IT support experience do employers in Lexington expect for this role?

    Most Lexington employers want several years of practical IT support experience before someone steps into a management seat. A common expectation is three to seven years in help desk, desktop support, or systems administration, with some experience leading projects or mentoring junior staff. Familiarity with ticket queues, escalation handling, and service desk metrics is especially valuable in Kentucky workplaces where responsiveness matters. Many hiring teams also prefer candidates who have supported mixed office environments, basic networking, and end-user training. Checking current job ads can show whether a company is seeking a hands-on lead or a more strategic supervisor.
  • What certifications are most valuable for an it support manager?

    Certifications can strengthen a profile, especially when a candidate is moving into leadership from a technical support background. For an it support manager, widely respected options include CompTIA A+, Network+, and Security+, along with Microsoft certifications tied to Windows, Microsoft 365, or Azure administration. ITIL Foundation is also useful because many Lexington employers value structured service management. If the role involves oversight of infrastructure or cloud tools, vendor credentials from Cisco or AWS can help too. The most relevant choice depends on the systems used by the employer, so reviewing local listings is a smart next step.
  • How does the hiring process for an it support manager position usually work in the USA?

    In the USA, the hiring process typically starts with an application review and a recruiter screen, followed by one or more interviews with IT leaders and operations stakeholders. For an on-site position in Lexington, Kentucky, employers often also assess communication style, team management approach, and problem-solving under pressure. Some companies add technical questions, scenario exercises, or a practical test on ticket handling and troubleshooting. Background checks and reference calls are common near the end. Because timelines vary by company size, comparing several openings can help you gauge how formal the process may be.
  • What are the career growth opportunities after working as an it support manager?

    This role can lead to broader leadership paths for professionals who enjoy service operations and team development. After working as an it support manager, many people move into IT operations manager, service desk director, systems manager, or director of technical support roles. In larger Kentucky organizations, the next step may also involve infrastructure leadership, cybersecurity coordination, or enterprise service management. The experience gained in Lexington—especially process improvement, budgeting, and staff development—translates well to higher-level roles across the USA. Watching related openings can help you map which skills to build next.

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172 jobs found

  • Dean Dorton

    Dean Dorton

    Today

    Administrative business partner

    About Dean Dorton Dean Dorton’s team makes up one of the largest advisory firms in the United States. We thrive when you thrive! We are here to help you succeed in every step of your development and...

    onsite, Lexington, KY, United States
    Full TimeSenior (5+ years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    4 days ago

    Retail department coordinator

    Retail Department Coordinator At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters...

    onsite, Lexington, KY, United States
    $28k – $29k/yrPart TimeJunior (<2 years)
  • Ashland Credit Union

    Ashland Credit Union

    5 days ago

    Member experience consultant

    At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a...

    onsite, Lexington, KY, United States
    Full TimeEntry with Degree
  • ARLINGTON HOLDING COMPANY

    ARLINGTON HOLDING COMPANY

    6 days ago

    Assistant community manager - metropolitan

    Job Details: Job Location: Metropolitan - Lexington, KY Position Type: Full Time Salary Range: Undisclosed Job Category: Real Estate Step Into Leadership – Join Arlington Properties as an Assistant...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Dean Dorton

    Dean Dorton

    6 days ago

    Technology consultant - managed it services

    About Dean Dorton Dean Dorton’s team makes up one of the largest advisory firms in the United States. We thrive when you thrive! We are here to help you succeed in every step of your development and...

    onsite, Lexington, KY, United States
    Full TimeSenior (5+ years)
  • Xometry

    Xometry

    7 days ago

    Supervisor, customer & partner care

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives...

    onsite, Lexington, KY, United States
    Full TimeLead / Manager
  • Dollar Tree

    Dollar Tree

    7 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Lexington, KY, United States
    Part TimeJunior (<2 years)
  • Black Equipment Company East Inc

    Black Equipment Company East Inc

    7 days ago

    Service manager

    About Black Equipment We are a material handling company specializing in the sales, service, rental of forklifts and other material handling equipment. For decades we’ve built our reputation on...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Martin & Bayley, Inc., DBA Huck's Market

    Martin & Bayley, Inc., DBA Huck's Market

    9 days ago

    Store - huck's assistant manager

    Job Title: Huck’s Market Assistant Manager Job Purpose: The Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to...

    onsite, Lexington, KY, United States
    Full TimeNo Skills
  • EssilorLuxottica Group

    EssilorLuxottica Group

    10 days ago

    Assistant manager i

    Requisition ID: 950477 Store #: 000555 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing...

    onsite, Lexington, KY, United States
    Full TimeNo Skills
  • Keeneland Association Inc

    Keeneland Association Inc

    12 days ago

    Guest services associate

    The Guest Services Associate is the first line of Keeneland customer service and dedicated to the efficient servicing of all Keeneland patrons and other personnel. Associates may be assigned to...

    onsite, Lexington, KY, United States
    Full TimeEntry with Degree
  • Davis H Elliot Company

    Davis H Elliot Company

    12 days ago

    Software systems administrator

    Software Systems Administrator Snapshot Davis H. Elliot Company, Inc. is seeking a Software Systems Administrator to support the administration, maintenance, security, and continuous improvement of...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Coverall

    Coverall

    12 days ago

    Customer success manager

    $50k+ Salary Plus Fuel/Cell Allowance AND Commission Opportunities ($3-$5k annually) We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be...

    onsite, Lexington, KY, United States
    $50k/yrFull TimeJunior (<2 years)
  • KEMI

    KEMI

    12 days ago

    Service desk associate (systems)

    Duties: Process, manage, and resolve Service Desk requests and issues for users, including hardware, software, and network problems, escalating as appropriate. Follow established IT Infrastructure...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Sherwin-Williams

    Sherwin-Williams

    12 days ago

    Customer service specialist

    The individual selected for this role will be expected to work at Store #1979, located at: 130 Towne Center Dr Lexington KY, 40511. This position is essential to the success of our retail stores....

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Freeman Mathis and Gary, LLP

    Freeman Mathis and Gary, LLP

    12 days ago

    Regional administrative manager

    Freeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states seeking a Regional Administrative Manager to join our...

    onsite, Chicago, IL, United States
    Full TimeLead / Manager
  • Advance Auto Parts

    Advance Auto Parts

    15 days ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Lexington, KY, United States
    Part TimeJunior (<2 years)
  • Goodwill Kentucky

    Goodwill Kentucky

    15 days ago

    Team leader

    Team Leader Goodwill Kentucky is looking for a high energy, positive attitude, team-minded Team Leader to join our team! This position is essential for the success of our retail store operation. The...

    onsite, Lexington, KY, United States
    $27k/yrFull TimeLead / Manager
  • SAFY

    SAFY

    15 days ago

    Divisional office manager

    SAFY is seeking a Part-Time Divisional Office Manager for our Lexington division in Kentucky. As a Divisional Office Manager, you will be responsible for the administrative function for a divisional...

    onsite, Lexington, KY, United States
    $34k – $50k/yrPart TimeJunior (<2 years)
  • Truist Bank

    Truist Bank

    15 days ago

    Commercial client specialist

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

    onsite, Lexington, KY, United States
    Full TimeMiddle (2-4 years)
  • CSL

    CSL

    15 days ago

    Customer service - donor support technician

    Responsibilities: Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the...

    onsite, Lexington, KY, United States
    Part TimeJunior (<2 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    16 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Lexington, KY, United States
    $22k – $28k/yrPart TimeJunior (<2 years)
  • Ironside Human Resources

    Ironside Human Resources

    17 days ago

    Nutrition services manager

    A well-established hospital located near Lexington, Kentucky is seeking a full-time , permanent Nutrition Services Manager to join their team! Pay ranges from $31.24 – $44.20/hourly The Nutrition...

    onsite, Lexington, KY, United States
    $63k – $89k/yrFull TimeLead / Manager
  • Brown Equipment Company

    Brown Equipment Company

    17 days ago

    Service writer

    Join Our Team! Are you organized, customer-focused, and someone who enjoys keeping things running smoothly? Brown Equipment Company (BEC) is looking for a Service Writer / Parts Coordinator to join...

    onsite, Lexington, KY, United States
    Full TimeEntry with Degree
  • Corpay

    Corpay

    19 days ago

    Reservations specialist team lead

    What We Need Corpay is currently looking to hire a Team Lead within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you will lead and...

    onsite, Lexington, KY, United States
    Full TimeLead / Manager
  • Kentucky Blood Center Inc

    Kentucky Blood Center Inc

    19 days ago

    Senior system administrator iii (on-site)

    Utilize your IT expertise on a team that helps save lives! KBC is seeking a Senior System Administrator III to lead the overall operations of the server and virtual environments by monitoring...

    onsite, Lexington, KY, United States
    Full TimeSenior (5+ years)
  • Tempur Sealy International

    Tempur Sealy International

    20 days ago

    It project manager

    Tempur Sealy Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer,...

    onsite, Lexington, KY, United States
    $95k/yrFull TimeJunior (<2 years)
  • Morgan & Morgan, P.A.

    Morgan & Morgan, P.A.

    21 days ago

    Case manager in training

    At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Whistle Express Car Wash

    Whistle Express Car Wash

    21 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Lexington, KY, United States
    $22k – $28k/yrFull TimeJunior (<2 years)
  • kate spade new york

    kate spade new york

    21 days ago

    Sales support associate iii

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

    onsite, Lexington, KY, United States
    $30k – $37k/yrPart TimeJunior (<2 years)
  • kate spade new york

    kate spade new york

    21 days ago

    Temporary sales support associate

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

    onsite, Lexington, KY, United States
    $30k – $37k/yrPart TimeJunior (<2 years)
  • EssilorLuxottica Group

    EssilorLuxottica Group

    21 days ago

    Specialized consultant

    Requisition ID: 948880 Store #: 00B195 Fayette Mall Position: Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become better. We’re...

    onsite, Lexington, KY, United States
    Part TimeJunior (<2 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    21 days ago

    Assistant site manager

    You are ready to run something. Here is your chance to prove it. The Assistant Site Manager role at Whistle Express is where leaders are made. You will work alongside the Site Manager to keep the...

    onsite, Lexington, KY, United States
    $28k – $36k/yrFull TimeNo Skills
  • Compass Group

    Compass Group

    22 days ago

    Environmental services manager 2nd shift

    Salary: $56,000-$58,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services...

    onsite, Lexington, KY, United States
    $56k – $58k/yrFull TimeLead / Manager
  • Saddle Creek Logistics Services

    Saddle Creek Logistics Services

    a month ago

    Client services coordinator; m-f 8:30am-5pm

    Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    a month ago

    Assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Lexington, KY, United States
    $34k – $35k/yrPart TimeJunior (<2 years)
  • TQL

    TQL

    a month ago

    Regional it support specialist

    DESCRIPTIONS & REQUIREMENTS About the role: The Regional IT Support Specialist will deliver quality technical support to our internal departments by assisting with escalated problem resolution. This...

    onsite, Lexington, KY, United States
    Full TimeJunior (<2 years)
  • Carvana

    Carvana

    a month ago

    Team lead, market operations

    About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a...

    onsite, Lexington, KY, United States
    Full TimeLead / Manager
  • Churchill Downs Incorporated

    Churchill Downs Incorporated

    a month ago

    Workforce quality and enablement manager

    TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the...

    onsite, Lexington, KY, United States
    Full TimeLead / Manager
  • Genuine Parts Company

    Genuine Parts Company

    a month ago

    Customer service representative

    SUMMARY Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide...

    onsite, Lexington, KY, United States
    Full TimeMiddle (2-4 years)

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