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  3. IT Support Manager

Onsite It Support Manager jobs in Indiana, USA

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      Alex Chen

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IT Support Manager Jobs in Indiana — On-Site Role with Growing Opportunities

Organizations across Indiana are actively seeking skilled professionals to fill 210 IT support manager on-site jobs, reflecting growing demand for reliable technology leadership. Businesses of all sizes rely on dedicated on-site teams to keep systems running smoothly, creating an exciting time to explore new opportunities. Indiana's expanding tech sector offers strong career growth for professionals ready to make an impact.

Successful candidates typically bring strong troubleshooting abilities, hands-on network administration experience, and a solid understanding of help desk operations. Employers aiming to hire an IT support manager often prioritize leadership skills, since the role involves supervising technicians and coordinating across departments. Familiarity with ticketing systems, cybersecurity practices, and vendor management strengthens a candidate's profile, while strong communication ensures smooth collaboration.

On-site work remains standard for this position, as IT support managers must be present to manage hardware, oversee staff, and resolve technical issues quickly. Indiana's growing business landscape, from manufacturing to healthcare, continues fueling demand for experienced professionals. Employers statewide are increasingly posting IT support manager vacancies as digital transformation initiatives expand, creating steady opportunities for qualified job seekers.

If you're ready to take the next step in your career, now is the perfect time to explore available IT support manager positions in Indiana. Global Work AI connects motivated professionals with employers seeking dependable leaders to manage technology operations. Discover how your skills can make a difference and find the right opportunity to grow in this thriving field.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Indiana?

    In Indiana, pay for an it support manager typically lands in the mid-to-upper five figures, with many postings ranging from about $75,000 to $110,000 a year, depending on company size, industry, and years of experience. Larger employers in Indianapolis and other metro areas may offer more, especially when the role includes supervision, vendor coordination, or after-hours coverage. Benefits can also shift total compensation. For the most accurate benchmark, compare current Indiana listings and weigh salary against scope, call volume, and leadership duties.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for a mix of hands-on IT support knowledge and people management ability. A bachelor’s degree in information technology, computer science, or a related field is common, though strong experience can sometimes offset formal education. Certifications such as CompTIA, ITIL, or Microsoft credentials can help, especially for an it support manager in Indiana. Strong communication, incident handling, vendor coordination, and the ability to translate technical issues for nontechnical staff are also important. Reviewing recent job ads can show which skills are most valued.
  • What are the main responsibilities of an on-site it support manager?

    Day to day, the role focuses on keeping local systems, users, and support workflows running smoothly. An on-site it support manager often oversees help desk staff, resolves escalated issues, manages hardware and software requests, tracks service levels, and coordinates repairs or replacements. In Indiana offices, the job may also include onboarding support, network access troubleshooting, and working with internal teams during outages or upgrades. Because the work happens on location, visibility and fast response matter, so it helps to compare responsibilities across similar postings.
  • What does the hiring process usually look like for an it support manager position?

    Most hiring processes start with an application review, followed by one or more interviews that assess technical depth, leadership style, and customer service judgment. For an it support manager in Indiana, employers may add a phone screen, a panel interview, and a practical scenario about ticket triage or outage response. Some companies also check references and ask about prior team metrics. Depending on the organization, the process can move quickly or take several weeks, so it is useful to track timelines across current openings.
  • What career growth opportunities are available for an it support manager in IT support and help desk management?

    This role can lead into broader IT operations, service desk leadership, infrastructure supervision, or end-user computing management. In Indiana, an it support manager may grow into positions such as IT operations manager, director of support services, or senior service delivery lead as experience with budgets, process improvement, and cross-functional planning increases. Some professionals also move toward cybersecurity, systems administration, or enterprise service management. The best next step is to compare related roles and note which certifications or projects employers value most.
  • What technical systems, ticketing tools, and troubleshooting experience are expected for an it support manager?

    Employers usually expect familiarity with common help desk platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice, along with Microsoft 365, Windows environments, networking basics, and endpoint support. An it support manager in Indiana should be able to diagnose password, access, hardware, printer, and connectivity issues while keeping records clear in the ticketing system. Experience with SLA tracking, remote support tools, asset inventory, and escalation workflows is often important too. Checking current listings can reveal which platforms are most in demand.
  • What type of team management and leadership experience is needed for an it support manager role?

    Most employers want someone who has already led support staff, coached performance, and handled scheduling or workload balancing. For an it support manager, that can include setting priorities, running one-on-ones, documenting procedures, and giving feedback in a way that improves service quality. In Indiana organizations, hiring teams often value experience with conflict resolution, hiring input, and collaboration across departments. The strongest candidates can show measurable results, such as faster resolution times or higher user satisfaction, so it helps to compare leadership expectations across similar job ads.

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210 jobs found

  • Resultant

    Resultant

    8 days ago

    Technical services specialist / service delivery analyst - winnimac, in

    Company Description We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants. But more importantly, we are active listeners, deep...

    onsite, Winnimac, IN, United States
    Full TimeJunior (<2 years)
  • Valvoline Inc

    Valvoline Inc

    11 days ago

    Store manager

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers—who have...

    onsite, MCCORDSVILLE, IN, United States
    $54k/yrFull TimeJunior (<2 years)
  • Valvoline Inc

    Valvoline Inc

    12 days ago

    Assistant service center manager (bilingual)

    JOB LOCATION: 2965 N National Rd, Columbus IN 47201 What You’ll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking...

    onsite, Columbus, IN, United States
    $41k/yrFull TimeJunior (<2 years)
  • Family Ark

    Family Ark

    12 days ago

    Recovery support staff 2nd shift (4:00pm - 12:00am, full-time)

    NOW OFFERING $1000 HIRING BONUS FOR FULL-TIME HIRES Job Description Family Ark provides individual and family therapy services to youth and families in southern Indiana. Our newest program, the Lotus...

    onsite, Jeffersonville, IN, United States
    $30k/yrFull TimeJunior (<2 years)
  • Family Ark

    Family Ark

    12 days ago

    Recovery support staff - part-time - 2nd shift (4:00pm-12:00am)

    NOW OFFERING $500 HIRING BONUS FOR PART-TIME HIRES Job Description Family Ark provides individual and family therapy services to youth and families in southern Indiana. Our newest program, the Lotus...

    onsite, Jeffersonville, IN, United States
    Part TimeEntry with Degree
  • Family Ark

    Family Ark

    12 days ago

    Recovery support staff - midshift (12:00pm - 8:00 pm, full-time)

    NOW OFFERING $1000 HIRING BONUS FOR FULL-TIME HIRES Job Description Family Ark provides individual and family therapy services to youth and families in southern Indiana. Our newest program, the Lotus...

    onsite, Jeffersonville, IN, United States
    Full TimeMiddle (2-4 years)
  • Family Ark

    Family Ark

    12 days ago

    Recovery support staff-1st shift (8 am-4 pm, full-time)

    NOW OFFERING $1000 HIRING BONUS FOR FULL-TIME HIRES Job Description Family Ark provides individual and family therapy services to youth and families in southern Indiana. Our newest program, the Lotus...

    onsite, Jeffersonville, IN, United States
    Full TimeEntry with Degree
  • POLARIS Laboratories

    POLARIS Laboratories

    12 days ago

    Customer experience technician - level 1

    PURPOSE The Customer Experience Team is an extremely important part of developing and maintaining ongoing customer relationships. The daily focus is to deliver exceptional service and training in a...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • CAPS & Maple City

    CAPS & Maple City

    12 days ago

    It - help desk technician/level i support - not remote

    Job Summary: CAPS & Maple City is an organization that supports healthy, safe, and thriving children and families by providing quality, comprehensive services to all. The Help Desk Technician/L1...

    onsite, Goshen, IN, United States
    Full TimeJunior (<2 years)
  • Republic Airways

    Republic Airways

    12 days ago

    It service center technician ii (on-site)

    Job Category: Information Technology IT Service Center Technician II POSITION PURPOSE Provides technical assistance and support to end users for hardware, software, and systems matters. Troubleshoots...

    onsite, Indianapolis, IN, United States
    Full TimeMiddle (2-4 years)
  • Relevant Industrial LLC

    Relevant Industrial LLC

    14 days ago

    Service coordinator

    Job Summary The Service Coordinator at Relevant Industrial is responsible for ensuring the proper execution and delivery of technical support of rotating equipment. This role focuses on providing...

    onsite, Indianapolis, IN, United States
    Full TimeSenior (5+ years)
  • Crew Carwash

    Crew Carwash

    15 days ago

    It help desk technician

    The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew’s commitments to you: Competitive compensation Daily pay options...

    onsite, Fishers, IN, United States
    Full TimeJunior (<2 years)
  • Resultant

    Resultant

    15 days ago

    System administrator (internal it)

    Company Description We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants. But more importantly, we are active listeners, deep...

    onsite, Indianapolis, IN, United States
    Full TimeMiddle (2-4 years)
  • Vincennes University

    Vincennes University

    16 days ago

    Help desk coordinator - support staff ss -10-75

    Vincennes University (VU) is a premier learning institution widely recognized for its leadership in innovation and the delivery of successful educational experiences. VU develops people and enhances...

    onsite, Vincennes, IN, United States
    Full TimeJunior (<2 years)
  • Belstra Milling Co

    Belstra Milling Co

    16 days ago

    Customer service associate

    Belstra Milling Company is a world-class feed manufacturing facility. Belstra is searching for a self-motivated, reliable, detail-oriented individual to work closely with our customers to help...

    onsite, De Motte, IN, United States
    Full TimeEntry with Degree
  • AES

    AES

    16 days ago

    Team leader customer service

    Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation , the largest US-based global power company with a team of 8,300...

    onsite, Indianapolis, IN, United States
    Full TimeLead / Manager
  • K2 Services

    K2 Services

    17 days ago

    Document processing manager

    About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide...

    onsite, Chicago, Illinois, United States
    $76k – $85k/yrFull TimeLead / Manager
  • Bridgeview Eye Partners

    Bridgeview Eye Partners

    17 days ago

    It telecommunications specialist

    IT TELECOMMUNICATIONS SPECIALIST $30.00–$35.00 per hour | Full-Time | Non-Exempt If you enjoy solving problems, improving systems, and being the person people can count on when technology isn't...

    onsite, Wabash, IN, United States
    $60k – $71k/yrFull TimeJunior (<2 years)
  • Express Wash Concepts

    Express Wash Concepts

    17 days ago

    Assistant site manager ii - flying ace express car wash

    Location: 5151 E National Rd, Richmond, Indiana, 47374 Job Description: Become a part of our team and earn a competitive hourly rate of $22.00 , with the additional opportunity to qualify for...

    onsite, Richmond, IN, United States
    $44k/yrFull TimeJunior (<2 years)
  • Cambio Property Management, LLC

    Cambio Property Management, LLC

    17 days ago

    Assistant community manager

    We’re looking for a motivated and customer-focused Assistant Community Manager to join our team! In this role, you’ll support the day-to-day operations and leasing efforts of the community while...

    onsite, Ligonier, IN, United States
    Full TimeJunior (<2 years)
  • Subaru

    Subaru

    17 days ago

    Network administrator - mobile networking - 2nd shift

    Network Administrator – Mobile Networking Information Technology Department Position Overview: The Network Administrator enables the stable operation of SIA’s computer networks and mobile-driven...

    onsite, Lafayette, IN, United States
    Full TimeJunior (<2 years)
  • Valparaiso University

    Valparaiso University

    17 days ago

    Technical support specialist

    Position Description: The Technical Support Specialist provides technical troubleshooting and problem resolution for the entire campus community by utilizing specialized technical knowledge, strong...

    onsite, Valparaiso, IN, United States
    Full TimeJunior (<2 years)
  • AAM - American Axle & Manufacturing

    AAM - American Axle & Manufacturing

    17 days ago

    Manufacturing tech it

    Job Posting Title Manufacturing Tech IT Legal Entity: Metaldyne Sintered Forged Products LLC Job Description Summary The role is responsible for ensuring the stable, secure, and efficient operation...

    onsite, North Vernon, IN, United States
    Full TimeJunior (<2 years)
  • TaylorMade Golf Company

    TaylorMade Golf Company

    17 days ago

    It service desk, evansville

    Based on-site at TaylorMade's Evansville, Indiana distribution facility, the Site IT Technician is the first point of contact for technology support across the shipping and distribution floor. This...

    onsite, Evansville, IN, United States
    $60k – $67k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    17 days ago

    Assistant manager clay terrace

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Carmel, IN, United States
    Full TimeNo Skills
  • Knitwell Group

    Knitwell Group

    17 days ago

    Assistant manager keystone

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Indianapolis, IN, United States
    Full TimeNo Skills
  • Gregory & Appel Inc

    Gregory & Appel Inc

    18 days ago

    Office manager

    The Office Manager is a high-trust administrative and operational partner that balances supporting the entire organization and the administrative needs of the Executive Leadership Team (ELT). This...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Hitachi

    Hitachi

    18 days ago

    Customer service manager

    Job Title: Customer Service Manager Location: Michigan City, Indiana, United States Company: HITACHI GLOBAL AIR POWER US, LLC Profession (Job Category): Communications & Corporate Affairs Job...

    onsite, Michigan City, IN, United States
    Full TimeJunior (<2 years)
  • The Gund Company Inc

    The Gund Company Inc

    18 days ago

    Experienced customer service representative

    The Gund Company has an immediate opening for a full-time Experienced Customer Service Representative to join our team! Shift: First Shift Hourly Wage: Based on Experience About The Gund Company The...

    onsite, Noblesville, IN, United States
    Full TimeJunior (<2 years)
  • T

    Tsunami Car Wash Intermediate Holdco

    19 days ago

    Assistant site manager

    What You’ll Get as an Assistant Manager: Competitive Pay & Uncapped Commission – top-performing Assistant Managers maximize earnings through team and sales success Employee Discounts on services and...

    onsite, Terre Haute, IN, United States
    $32k – $36k/yrFull TimeJunior (<2 years)
  • N

    Network Management Group

    19 days ago

    Network and business system administrator

    Network and Business Systems Administrator Reports To: Director of Technology Position Status: Fulltime FLSA Status: Exempt Job Overview: The Network and Business Systems Administrator is responsible...

    onsite, Mishawaka, IN, United States
    Full TimeSenior (5+ years)
  • NTT DATA  Services

    NTT DATA Services

    19 days ago

    Application management senior specialist

    Req ID: 391852 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...

    onsite, North Liberty, IN, United States
    $84k – $155k/yrFull TimeSenior (5+ years)
  • Heartland FPG

    Heartland FPG

    19 days ago

    Desktop support specialist

    Job Description JOB TITLE: Desktop Support Specialist DEPARTMENT: Information Technology LOCATION: Indianapolis, IN REPORTS TO: IT Service Manager STATUS: Full-time SCOPE Assist the staff in our...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • P

    Perry Township School District

    20 days ago

    Administrative support supervisor-operations

    Position Type: Office Support Staff/ ADM ASST TO ASST SUPR Date Posted: 9/18/2026 Location: Perry Township Education Center Administrative Support Supervisor Position Purpose Under the direct...

    onsite, Perry Township, IN, United States
    $60k – $66k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    20 days ago

    Assistant manager, edinburgh premium outlets

    About us Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality...

    onsite, Edinburgh, IN, United States
    Full TimeNo Skills
  • Slate Auto

    Slate Auto

    22 days ago

    Manufacturing systems support engineer- night shift

    ABOUT SLATE At Slate, we’re building safe, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of...

    onsite, Warsaw, IN, United States
    Full TimeJunior (<2 years)
  • Thermo Fisher Scientific

    Thermo Fisher Scientific

    23 days ago

    Sr scientific support specialist

    Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some...

    onsite, Indianapolis, IN, United States
    Full TimeSenior (5+ years)
  • Clayton

    Clayton

    23 days ago

    Customer care manager

    Why Arbor? Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We look for team members...

    onsite, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Damar Services, Inc.

    Damar Services, Inc.

    25 days ago

    Client support specialist

    Resource Specialist Richmond, IN (On-site) | Full-Time Starting pay: $17.00 an hour! Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real...

    onsite, Richmond, IN, United States
    $34k/yrFull TimeEntry with Degree
  • Beaumont Rehabilitation and Healthcare Center

    Beaumont Rehabilitation and Healthcare Center

    a month ago

    Memory care support manager

    Memory Care Support Manager Anderson, Indiana Type: Full Time Qualifications: BSW / SSD Preferred Certified Dementia Practitioner Preferred Management Experience in Long Term Care Preferred Job...

    onsite, Anderson, IN, United States
    Full TimeJunior (<2 years)

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