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  2. Arizona
  3. Scottsdale
  4. IT Support Manager

Onsite It Support Manager jobs in Scottsdale, Arizona, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site — Scottsdale Opportunities Await

Scottsdale companies are actively seeking a skilled it support manager to lead their technical teams and streamline service delivery. This on-site role offers 268 open positions for professionals ready to make an immediate impact in a growing tech-driven market. Local businesses continue to prioritize strong IT leadership as they scale operations and modernize infrastructure.

The ideal candidate brings a solid foundation in help desk operations, team leadership, and troubleshooting across hardware, software, and network systems. Strong communication skills are essential, as this role often bridges technical teams and non-technical stakeholders. Familiarity with ticketing systems, ITIL practices, and vendor management is highly valued, along with the ability to mentor junior staff and manage escalations efficiently. Employers seeking to hire a it support manager typically look for proven problem-solving abilities and a customer-first mindset.

On-site work in Scottsdale allows for hands-on collaboration with end users and infrastructure teams, which is especially valuable for troubleshooting complex technical issues quickly. The Phoenix metro area has seen steady growth in IT infrastructure investment, fueling demand for it support manager vacancies across healthcare, finance, and tech sectors. Employers in this region increasingly value in-person leadership to maintain consistent service standards and foster strong team culture.

If you're exploring it support manager jobs in Scottsdale, now is an excellent time to take the next step in your career. Global Work AI connects motivated professionals with employers actively hiring for it support manager positions across Arizona. Explore current openings and find a role that matches your expertise and ambitions today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Scottsdale, Arizona?

    In Scottsdale, Arizona, compensation for an IT support manager commonly falls in the mid-to-upper five-figure range, with many employers posting salaries around $85,000 to $115,000 depending on company size, team scope, and experience. Larger organizations, healthcare groups, and fast-growing tech firms may offer more, especially when the role includes escalation handling or service desk oversight. Total pay can also shift with bonuses and benefits. It helps to compare current Scottsdale listings with nearby Phoenix-area openings and look at duties, not just the title.
  • What qualifications and certifications are typically required for an it support manager?

    Most employers look for a bachelor’s degree in information technology, computer science, or a related field, plus several years in help desk or desktop support leadership. Common certifications for an IT support manager include CompTIA A+, Network+, ITIL Foundation, Microsoft certifications, and sometimes Cisco credentials. In Scottsdale, Arizona, hiring teams often value a track record of team coaching, ticket workflow improvement, and end-user service quality as much as formal credentials. Reviewing postings side by side can show which certifications carry the most weight for each company.
  • What technical skills should an it support manager have?

    Strong candidates usually understand Windows and macOS environments, user account administration, endpoint support, networking basics, and common ticketing platforms such as ServiceNow or Jira Service Management. For an IT support manager role, experience with Active Directory, M365, VPN access, remote troubleshooting, patching, and hardware lifecycle management is often expected. In Scottsdale, Arizona, employers may also want familiarity with cybersecurity hygiene and vendor coordination. The best next step is to match your skill set against recent job ads and note where your strengths align.
  • What are the main responsibilities of an it support manager in an on-site role?

    Day to day, the job usually centers on leading the support team, setting service standards, assigning priorities, and resolving escalated incidents that affect employees in the office. An on-site IT support manager also coordinates device setup, conference room technology, network access, inventory, and interaction with local vendors or facilities staff. In Scottsdale, Arizona, in-person presence can matter for fast hardware swaps and direct user support. Many employers also expect reporting on ticket trends and service levels, so reviewing example job descriptions can clarify the scope.
  • What should candidates know about on-site work conditions in Scottsdale, Arizona?

    Working on-site in Scottsdale typically means being available during standard business hours, with occasional early starts, after-hours coverage, or urgent response during outages. The climate can be hot for much of the year, so commuting, building access, and equipment transport may be practical considerations. Employers in Arizona may also expect a polished office presence, since the IT support manager often works closely with staff face to face. It is useful to check whether the workplace has multiple locations, parking support, or flexible scheduling before comparing offers.
  • How does the hiring process usually work for an it support manager job in Scottsdale?

    Most hiring flows begin with a recruiter or HR screen, followed by one or more interviews with IT leadership and business stakeholders. For an IT support manager in Scottsdale, Arizona, employers often include questions about team management, incident response, budgeting, and customer service, and some add technical scenarios or a short case study. Reference checks and background screening are common in larger organizations. Candidates usually benefit from preparing examples that show measurable improvements, then comparing interview stages across similar local roles.
  • What career growth opportunities are available after working as an it support manager?

    This role can lead to broader leadership paths such as IT operations manager, service delivery manager, infrastructure manager, or director of technical support. In some Scottsdale, Arizona organizations, it can also open doors to workplace technology, cybersecurity coordination, or IT project management. Strong performers often move upward by showing they can improve processes, reduce downtime, and mentor staff. Building experience with reporting, vendor management, and planning makes the next step clearer, so it is smart to review adjacent jobs and long-term ladder options.

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268 jobs found

  • Accenture

    Accenture

    Today

    Technology/utilities - meter data management system lead

    We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our...

    onsite, Albany, NY, United States
    $74k – $219k/yrFull TimeLead / Manager
  • M9 Solutions

    M9 Solutions

    3 days ago

    Advanced network engineer support

    M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire...

    onsite, Scottsdale, AZ, United States
    $60k – $180k/yrFull TimeSenior (5+ years)
  • Albertsons Companies

    Albertsons Companies

    3 days ago

    Customer service manager

    PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front...

    onsite, Scottsdale, AZ, United States
    Part TimeJunior (<2 years)
  • Join Our Talent Community

    Join Our Talent Community

    3 days ago

    Afrotech 2026 senior technical support representative

    2026 AfroTech Attendees This opportunity is reserved for registered 2026 AfroTech attendees as part of Axon’s AfroTech recruiting experience. You must be attending AfroTech 2026 to apply through this...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • The Kroger Co.

    The Kroger Co.

    3 days ago

    Front end/asst dept leader

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in...

    onsite, Scottsdale, AZ, United States
    Full TimeNo Skills
  • LTM

    LTM

    4 days ago

    Engineer - cloud & infra management

    Role Summary The Service Desk Lead is responsible for managing day-to-day service desk operations and ensuring consistent delivery of high-quality end-user support across phone, chat, email,...

    onsite, Scottsdale, AZ, United States
    $50k – $52k/yrFull TimeLead / Manager
  • Accenture

    Accenture

    5 days ago

    Customer growth strategy senior manager | utilities

    We Are: Accenture Song’s Utilities team, a group of management consultants helping leading organizations reinvent service as a driver of customer trust, operational efficiency, and satisfaction. We...

    onsite, Albany, OR, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Activate Games

    Activate Games

    6 days ago

    Team lead

    Enter The Game Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a...

    onsite, Scottsdale, AZ, United States
    Full TimeLead / Manager
  • Indeed

    Indeed

    6 days ago

    It support specialist ii - amer - internal only

    Your job The IT Support Specialist II supports a Slack-first regional service model by resolving employee technology issues and request work across Slack, ticket, and in-person channels. This role...

    onsite, Scottsdale, AZ, United States
    $63k – $94k/yrFull TimeSenior (5+ years)
  • Axon

    Axon

    7 days ago

    Senior manager, customer success

    Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • IV Nutrition

    IV Nutrition

    7 days ago

    Client services associate

    Do you love creating great client experiences, and telling the story of a brand through great content? IV Nutrition Scottsdale is looking for a motivated, creative Client Experience & Social Media...

    onsite, Scottsdale, AZ, United States
    Full TimeJunior (<2 years)
  • HonorHealth

    HonorHealth

    7 days ago

    Administrator computerized maintenance management systems - healthcare facilities management

    Administrator Computerized Maintenance Management Systems - Healthcare Facilities Management Primary City/State: HonorHealth - 8125 N Hayden Rd Scottsdale, AZ 85258 Category: Facilities and...

    onsite, Scottsdale, AZ, United States
    Full TimeMiddle (2-4 years)
  • Circle K

    Circle K

    8 days ago

    Car wash assistant manager

    Job Description Store 2709025: 6880 E Shea Blvd, Scottsdale, Arizona 85254 Shift Availability Days and Evenings Job Type Full time Essential Duties and Responsibilities: Function as the manager in...

    onsite, Scottsdale, AZ, United States
    Full TimeLead / Manager
  • Circle K

    Circle K

    8 days ago

    Store assistant manager

    Assistant Manager We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no...

    onsite, Scottsdale, AZ, United States
    Full TimeNo Skills
  • Angels of Care Pediatric Home Health

    Angels of Care Pediatric Home Health

    8 days ago

    Orientation coordinator

    Orientation Coordinator Full-time | On-site | Monday–Friday, daytime business hours The Orientation Coordinator serves as a vital administrative support member within the Angels of Care office,...

    onsite, Scottsdale, AZ, United States
    Full TimeEntry with Degree
  • Accenture

    Accenture

    8 days ago

    Software product management senior manager pre sales

    About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries....

    onsite, Albany, NY, United States
    $133k – $271k/yrFull TimeSenior (5+ years)
  • Drybar Shops

    Drybar Shops

    8 days ago

    Sales associate / receptionist

    Overview Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just...

    onsite, Scottsdale, AZ, United States
    Part TimeJunior (<2 years)
  • BOK Financial

    BOK Financial

    9 days ago

    Client service associate

    Req ID: 78808 Location: Scottsdale -SCOTT Areas of Interest: Wealth Management Pay Transparency Salary Range: Not Available Application Deadline: 11/14/2026 BOK Financial Corporation Group includes...

    onsite, Scottsdale, AZ, United States
    Full TimeMiddle (2-4 years)
  • BallenIsles Country Club

    BallenIsles Country Club

    9 days ago

    Member services (full time)

    Terravita Golf & Country Club, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for a full-time Member Services! We are seeking a driven individual who is eager to...

    onsite, Scottsdale, AZ, United States
    Full TimeJunior (<2 years)
  • PF Changs China Bistro

    PF Changs China Bistro

    9 days ago

    Infrastructure & systems engineer

    At P.F. Chang’s, we take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience while delivering meaningful value for our guests, Team Members, and shareholders. Our vision is to be...

    onsite, Scottsdale, AZ, United States
    Full TimeMiddle (2-4 years)
  • PF Changs China Bistro

    PF Changs China Bistro

    9 days ago

    Support analyst ll

    At P.F. Chang’s, we take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience while delivering meaningful value for our guests, Team Members, and shareholders. Our vision is to be...

    onsite, Scottsdale, AZ, United States
    Full TimeMiddle (2-4 years)
  • Choice Hotels International

    Choice Hotels International

    10 days ago

    Technical services specialist

    Who are we looking for? Choice Hotels has an exciting new opportunity as our Technical Services Specialist in the SkyTouch Technology division. SkyTouch Technology, is an independently operated...

    onsite, Minneapolis, MN, United States
    Full TimeJunior (<2 years)
  • Axon

    Axon

    10 days ago

    Senior customer technical support representative

    Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud...

    onsite, Scottsdale, AZ, United States
    Full TimeSenior (5+ years)
  • Mizzen+Main

    Mizzen+Main

    10 days ago

    Assistant store manager - kierland commons - scottsdale, az

    WHO WE ARE In 2012, Mizzen+Main set out to end the trade-off between looking sharp and feeling comfortable, and in doing so helped create the performance menswear category. We re-engineer classics...

    onsite, Scottsdale, AZ, United States
    Full TimeJunior (<2 years)
  • Axon

    Axon

    12 days ago

    Customer support lead (onsite)

    Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud...

    onsite, Scottsdale, AZ, United States
    Full TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    13 days ago

    Assistant manager, kierland commons, scottsdale, az

    About us Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative...

    onsite, Scottsdale, AZ, United States
    Full TimeNo Skills
  • Sunrise Senior Living

    Sunrise Senior Living

    16 days ago

    Care manager

    Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents...

    onsite, Scottsdale, AZ, United States
    $34k – $44k/yrFull TimeEntry with Degree
  • Inland Imaging

    Inland Imaging

    16 days ago

    Help desk specialist ii

    Job Description The Help Desk Specialist II for Nuvodia is a regular, full-time position working 5 days a week, Saturday - Wednesday, 8a-5p on site in Scottsdale, AZ. Summary As the initial phone...

    onsite, Scottsdale, AZ, United States
    $39k – $63k/yrFull TimeJunior (<2 years)
  • Cornerstone Advisors of Arizona, LLC

    Cornerstone Advisors of Arizona, LLC

    20 days ago

    Office manager

    Job Details Level: Experienced Job Location: 7272 E INDIAN SCHOOL RD STE 400 - SCOTTSDALE, AZ Position Type: Full Time Education Level: None Salary Range: Undisclosed Travel Percentage: None Job...

    onsite, Scottsdale, AZ, United States
    Full TimeSenior (5+ years)
  • Axway Software SA

    Axway Software SA

    22 days ago

    Internal tech support specialist

    Overview We are seeking our new Internal Tech Support Specialist to join the Axway team! Axway is seeking a skilled Internal Tech Support Specialist to provide technical assistance and...

    onsite, Scottsdale, AZ, United States
    Full TimeSenior (5+ years)
  • O

    Open Network Exchange

    22 days ago

    Travel services manager – contact center operations (scottsdale)

    Welcome to ONE! While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our...

    onsite, Scottsdale, AZ, United States
    Full TimeLead / Manager
  • Industrious

    Industrious

    23 days ago

    Member experience manager - phoenix/scottsdale

    About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for...

    onsite, Phoenix, AZ, United States
    $65k – $75k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    23 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • General Dynamics Mission Systems, Inc

    General Dynamics Mission Systems, Inc

    23 days ago

    It systems administrator (ts/sci with full scope polygraph clearance required)

    Basic Qualifications Bachelor’s degree in a related specialized area or equivalent is required plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of...

    onsite, Scottsdale, AZ, United States
    $112k – $124k/yrFull TimeSenior (5+ years)
  • Tumi

    Tumi

    24 days ago

    Associate manager pt 20-29 hours - scottsdale

    Associate Benefits: Work-life balance Training Employee Discount Paid time off Employee Assistance Program (EAP) 401(k) with a company match This position may be eligible to participate in a company...

    onsite, Scottsdale, AZ, United States
    Part TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    a month ago

    Assistant store manager - spirit

    Hourly rate ranges from $17.25 - $17.50 per hour and is dependent upon qualifications and experience. Benefits include: Arizona Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Scottsdale, AZ, United States
    $35k – $35k/yrPart TimeJunior (<2 years)
  • EssilorLuxottica Group

    EssilorLuxottica Group

    a month ago

    Assistant manager

    Requisition ID: 948052 Store #: 000552 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing...

    onsite, Scottsdale, AZ, United States
    Full TimeJunior (<2 years)
  • Ingram Micro

    Ingram Micro

    a month ago

    Customer experience representative

    Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem....

    onsite, Buffalo, NY, United States
    $50k – $79k/yrFull TimeEntry with Degree
  • Five Below

    Five Below

    a month ago

    Support lead pt

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Scottsdale, AZ, United States
    $32k/yrPart TimeLead / Manager
  • Lessen

    Lessen

    a month ago

    Customer service coach

    Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology...

    onsite, Chicago, IL, United States
    $42k – $46k/yrFull TimeJunior (<2 years)

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