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  4. IT Support Manager

Onsite It Support Manager jobs in Mobile, Alabama, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager, On-Site — Mobile, Alabama Opportunity Awaits

Companies across Mobile are actively seeking a skilled it support manager to lead their technical service teams and keep operations running smoothly. This on-site role offers 124 open positions for professionals ready to oversee helpdesk functions, manage IT staff, and ensure reliable technology performance across the organization. With demand for IT support manager jobs in Mobile steadily rising, this is an excellent time to explore new opportunities in a growing market.

The ideal candidate brings strong troubleshooting expertise, leadership ability, and a solid understanding of network systems, hardware, and software support. Employers typically look for someone who can manage escalations, mentor junior technicians, and coordinate with vendors to resolve issues efficiently. Familiarity with ticketing systems, ITIL practices, and cybersecurity fundamentals is highly valued, along with excellent communication skills for translating technical issues into clear guidance for non-technical staff. Candidates who can hire a IT support manager mindset—balancing hands-on problem-solving with strategic oversight—tend to stand out in this competitive field.

On-site work remains the standard for this position in Mobile, where businesses prefer having IT leadership physically present to manage infrastructure, respond quickly to outages, and supervise on-location teams. The regional hiring outlook is strong, driven by expanding industries and increased reliance on secure, well-maintained technology systems. Local employers are prioritizing candidates who understand the unique demands of in-person IT support management, making this a promising market for experienced professionals.

If you're ready to take the next step in your career, now is the perfect moment to explore IT support manager vacancies and IT support manager positions available through Global Work AI. Discover how your skills can make an immediate impact in a thriving Mobile workplace, and take the opportunity to apply today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Mobile, Alabama?

    In Mobile, Alabama, compensation for an IT support manager typically falls in the mid-$70,000s to low-$100,000s, depending on team size, industry, and experience. Local employers in healthcare, manufacturing, logistics, and professional services often pay differently, especially when the role includes service desk oversight or system administration. Pay can also rise with after-hours coverage, leadership scope, and security responsibilities. Reviewing current listings in Mobile and comparing them with nearby Alabama markets can help you judge whether an offer is competitive.
  • What skills and qualifications are needed for an IT support manager job in Mobile, Alabama?

    Strong candidates usually bring a mix of technical depth and people management ability. For an IT support manager role in Mobile, Alabama, employers often look for experience with Windows and macOS environments, ticketing systems, endpoint support, networking basics, and user training. A bachelor’s degree in information technology or a related field is common, though solid experience can matter just as much. Leadership, communication, prioritization, and vendor coordination are important in on-site settings where quick response and service quality directly affect daily operations.
  • What does an IT support manager do on a day-to-day basis?

    A typical day often starts with reviewing open tickets, staffing coverage, and any urgent outages that affect business users. In an on-site IT support manager position, the work may include guiding technicians, troubleshooting escalated hardware or software issues, updating processes, and tracking service metrics. You may also coordinate with network, security, or systems teams when problems go beyond the help desk. In Mobile workplaces, quick in-person response can be especially important, so the role usually blends hands-on support with team oversight and planning.
  • What are the typical responsibilities of an IT support manager?

    This role generally sits between front-line support and broader IT operations. Common responsibilities include managing the help desk team, setting response standards, monitoring ticket queues, and making sure users receive timely assistance. An IT support manager may also maintain documentation, train staff, handle escalations, oversee device lifecycle tasks, and improve support workflows. In Alabama employers often expect coordination with procurement, cybersecurity, and internal business leaders. If you compare listings, you’ll see that some positions emphasize service delivery, while others lean more toward operational leadership.
  • What certifications help you qualify for an IT support manager position in the USA?

    Industry certifications can strengthen a resume, especially when combined with management experience. In the USA, useful credentials for an IT support manager often include CompTIA A+, Network+, and Security+ for broad technical coverage, plus ITIL Foundation for service management. Microsoft or Cisco certifications can also help if the environment relies on those platforms. For leaders, project or process-focused credentials may add value as well. Employers in Mobile and across Alabama often view certifications as proof of current knowledge, so it helps to compare them with the tools used in posted roles.
  • How does the hiring process usually work for an IT support manager job in Mobile, Alabama?

    Most employers begin with an application review focused on leadership background, support experience, and technical range. In Mobile, Alabama, the process for an IT support manager job often includes a phone screen, one or more interviews with IT leadership, and sometimes a practical discussion of escalation handling, staffing, or service metrics. Some companies may add a technical assessment or ask about onboarding plans for new team members. Because this is usually an on-site role, interviewers may also assess communication style and fit with the local office environment.
  • What career growth opportunities are available after working as an IT support manager?

    Experience in this role can open doors to broader technology leadership. Many professionals move into IT operations manager, service desk director, systems administration lead, or enterprise support roles. In larger Alabama organizations, an IT support manager may also progress into infrastructure management, cybersecurity operations, or IT project leadership. The path often depends on whether you deepen technical expertise, build people-management skills, or specialize in service delivery. Reviewing postings for adjacent roles in Mobile can help you spot which qualifications are most useful for the next step.

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124 jobs found

  • USA Health

    USA Health

    Today

    It technical specialist - sso information technology - usa health shared services

    Overview USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • USA Health

    USA Health

    Today

    Manager, it help desk - sso information technology - usa health shared services

    Overview USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of...

    onsite, Mobile, AL, United States
    Full TimeLead / Manager
  • Airbus

    Airbus

    Today

    Manufacturing engineer i - technical shop floor support

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Community Choice Financial Family of Brands

    Community Choice Financial Family of Brands

    2 days ago

    Customer service representative

    Your Opportunity Customer Service Representative Easy Money Mobile, AL As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...

    onsite, Mobile, AL, United States
    $30k/yrFull TimeJunior (<2 years)
  • Community Choice Financial Family of Brands

    Community Choice Financial Family of Brands

    2 days ago

    Assistant store manager

    Your Opportunity Assistant Store Manager As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll...

    onsite, Mobile, AL, United States
    $32k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    2 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • David's Bridal

    David's Bridal

    5 days ago

    Alterations customer service representative

    From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • America's Thrift Stores

    America's Thrift Stores

    6 days ago

    Retail supervisor | mobile hwy 90

    Position Title: Retail Supervisor Reports To: Retail Manager Department: Supervisors FLSA Status: Nonexempt POSITION SUMMARY The Retail Supervisor is responsible for managing the daily operations of...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Allied Universal

    Allied Universal

    6 days ago

    Service manager

    Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic,...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    7 days ago

    Center manager-8109

    Job Details: Level: Experienced Job Location: American LubeFast 8109 - Mobile, AL Position Type: Full Time Salary Range: Undisclosed Job Category: Retail Role Overview The Center Manager is the...

    onsite, Mobile, AL, United States
    Full TimeLead / Manager
  • ECS Ltd

    ECS Ltd

    7 days ago

    Administrative assistant

    Responsibilities The Administrative Assistant provides clerical, document management, and administrative support to office personnel and project teams. This position assists with the preparation,...

    onsite, Mobile, AL, United States
    Part TimeNo Skills
  • White Cap

    White Cap

    8 days ago

    Inside sales associate ii

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    8 days ago

    Technician c - ft-8109

    Job Details: Job Location: American LubeFast 8109 - Mobile, AL Position Type: Full Time Salary Range: Undisclosed Job Category: Automotive Summary/objective: Technician C requires average mechanical...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Hackbarth Delivery Service

    Hackbarth Delivery Service

    8 days ago

    Customer service dispatcher i

    At Hackbarth Delivery Service, Inc., we’re more than a delivery company — we’re driving innovation in logistics. As an industry leader, we’re redefining the delivery experience through cutting-edge...

    onsite, Mobile, AL, United States
    $35k – $38k/yrFull TimeJunior (<2 years)
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    9 days ago

    Senior administrative assistant

    Become an integral part of Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for...

    onsite, Mobile, AL, United States
    Full TimeSenior (5+ years)
  • Ward Trucks

    Ward Trucks

    10 days ago

    Warranty administrator

    The Warranty Administrator is responsible for managing and processing warranty claims for International, Cummins, Isuzu, Allison, Eaton, Dana, and other OEM and vendor programs. This role ensures all...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • The Fresh Market Inc

    The Fresh Market Inc

    10 days ago

    Produce team member

    The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • I

    Inline Electric Supply Company

    12 days ago

    Counter sales

    Counter Sales Join our Employee-Owned Team! What Makes Inline Electric Supply Company Amazing? We’re more than just a workplace, we’re a community of passionate professionals united by a shared...

    onsite, Mobile, AL, United States
    Full TimeEntry with Degree
  • Morgan & Morgan, P.A.

    Morgan & Morgan, P.A.

    12 days ago

    Case manager

    At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50...

    onsite, Mobile, AL, United States
    Full TimeEntry with Degree
  • Family Dollar

    Family Dollar

    13 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • Sherwin-Williams

    Sherwin-Williams

    14 days ago

    Customer service specialist

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Signature Aviation

    Signature Aviation

    14 days ago

    Guest experience specialist

    As a Guest Experience Specialist, you are often the first and last impression our guests have – making you an essential part of the Signature Aviation experience. In this highly visible,...

    onsite, Mobile, AL, United States
    Full TimeEntry with Degree
  • Carters Inc.

    Carters Inc.

    14 days ago

    Sales manager (part time)

    If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Part Time Sales...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • Continental Aerospace Technologies Inc

    Continental Aerospace Technologies Inc

    14 days ago

    It support technician i

    Continental Aerospace Technologies is seeking an IT Support Technician I to provide frontline technical support to employees across the organization. This is an excellent opportunity for someone...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    15 days ago

    Assistant manager - pt 8103

    Job Details: Job Location: Grease Monkey 8103 - Mobile, AL Position Type: Full Time Salary Range: Undisclosed Job Category: Automotive Summary/Objective: FullSpeed Automotive is one of the largest...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • The Buckle, Inc.

    The Buckle, Inc.

    16 days ago

    Seasonal store support teammate (part-time)

    Summary The Store Support Teammate is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, this position...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • Circle K

    Circle K

    16 days ago

    Team member

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • Advance Auto Parts

    Advance Auto Parts

    16 days ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Mobile, AL, United States
    Part TimeJunior (<2 years)
  • Airbus

    Airbus

    17 days ago

    Senior it network infra. & 5g

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...

    onsite, Mobile, AL, United States
    Full TimeSenior (5+ years)
  • JLL

    JLL

    17 days ago

    Mailroom coordinator

    JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Hargrove Engineers & Constructors

    Hargrove Engineers & Constructors

    20 days ago

    Senior project manager

    What You'll Be Doing Job Scope: Generally responsible for performing all aspects of project management for moderately complex engineering project assignments ensuring total delivery of the services...

    onsite, Mobile, AL, United States
    Full TimeSenior (5+ years)
  • Uniti

    Uniti

    23 days ago

    Sales support analyst

    Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Dodge's Southern Style

    Dodge's Southern Style

    24 days ago

    Assistant store manager

    The Assistant Store Manager role is an on-your-feet, fast-paced, tons-of-fun-to-be-had, positive-energy, guest-relation, team-building role. “To Make Life Better For All With Whom We Interact” is our...

    onsite, Mobile, AL, United States
    $57k – $60k/yrFull TimeNo Skills
  • AltaPointe Health

    AltaPointe Health

    a month ago

    It security manager

    Overview The Information Technology Security Manager serves in a supervisory capacity and is responsible for staffing and monitoring security systems. This position ensures all information security...

    onsite, Mobile, AL, United States
    Full TimeLead / Manager
  • AltaPointe Health

    AltaPointe Health

    a month ago

    Care manager

    Responsibilities Primary Job Functions: Clinical: Chart Review and Documentation Conduct structured reviews of clinical records to assess service utilization, client engagement, and treatment plan...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • AutoZone

    AutoZone

    a month ago

    Commercial specialist

    As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order...

    onsite, Mobile, AL, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    a month ago

    Assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Mobile, AL, United States
    $34k/yrPart TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    a month ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Mobile, AL, United States
    $34k – $35k/yrFull TimeJunior (<2 years)
  • Five Below

    Five Below

    a month ago

    Interim support lead part time-6240 mobile, al

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Mobile, AL, United States
    Part TimeLead / Manager
  • ASM Research

    ASM Research

    a month ago

    Systems administrator, senior

    The Systems Administrator, Senior manages and optimizes complex enterprise infrastructure spanning Windows and Linux servers, VMware environments, and cloud services that support mission‑critical...

    onsite, Mobile, AL, United States
    Full TimeSenior (5+ years)

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