It operations analyst

Description

24/7 Monitoring and management of critical HCE events and incidents.

Shift work and on-call duties required.

Takes ownership of the IT/network strategy and solution delivered by the organization at an account level.

Develops and delivers presentations on technical solutions to client and technical team, as well as captures and communicates client-specific best practices and lessons-learned using knowledge management tools and professional relationships.

Has broad technical expertise across multi-platforms and multi-vendor operating environments, including data centers and distributed computing environments.

Requirements

Must be able to pass EOD requirements

2-5 year's experience as an IT Operations Analyst

Available for shift work – This position will work 36 hours over three (3) days one week followed by 48 hours over four (4) days.

Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Contributes to deliverables and performance metrics where applicable.