Inside sales consultant – warm leads + uncapped commission

Omaha, Nebraska

In-Person

Full-Time

$20/hour base + uncapped commission | $60K+ typical total earnings

Who We Are

Not your average call center—that’s the Milan difference. Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With 400+ clinics across 39 states, our Omaha Client Services team connects prospective clients across the country with Milan. We’re a high-energy, results-driven team where people support each other, celebrate wins, and are motivated to grow. If you enjoy connecting with people, working toward goals, and seeing your performance reflected in your paycheck, this could be a great fit.

About the Role

Warm leads. No cold calling. Uncapped earning potential. As an Inside Sales Consultant, you’ll connect with prospective clients who have already expressed interest in Milan through our marketing channels. Your job is to build rapport, understand what they’re looking for, answer questions, and turn that interest into a booked consultation. You’ll connect with leads through phone, text, email, and chat in a fast-paced, high-volume sales environment. This is a performance-driven role where your results directly impact your commission—with no cap on what you can earn.

Compensation

Base Pay: $20/hour ($41,600 annually)
Typical Total Earnings: $60,000+ annually with commission
Top Performers: $70,000+ annually
Uncapped commission

¡Hablamos Español! Candidates who can speak, read, and write Spanish fluently may qualify for an additional $1.50/hour bilingual shift differential.

Benefits

• FREE laser hair removal for you and your spouse/partner
• Medical, dental, vision, disability, and life insurance within 30 days
• Paid time off starting immediately
• 401(k) with vested employer match
• Commission opportunities
• Career advancement opportunities

Schedule

This is a 40-hour-per-week position with 10-hour shifts: Three weekdays each week Rotating weekends — Saturday and Sunday every other weekend Combination of morning and evening shifts based on business needs Business Hours: Monday–Friday: 7:30 AM – 10:30 PM Saturday: 8:00 AM – 10:30 PM Sunday: 8:00 AM – 6:30 PM

What You’ll Do

• Connect with warm, marketing-generated leads through phone, text, email, and chat
• Convert prospective clients into booked consultations
• Build rapport quickly and confidently explain the value of Milan
• Create excitement and urgency around taking the next step
• Manage multiple conversations and systems in a high-volume environment
• Accurately document client interactions and coordinate scheduling with clinics nationwide
• Meet daily, weekly, and monthly sales and performance goals
• Use real-time coaching and feedback to continuously improve your results

What You Bring

• High school diploma or equivalent
• 1+ year of customer service experience
• 1+ year of sales, appointment-setting, or KPI-driven experience
• Strong written and verbal communication skills
• Confidence building rapport and asking for the next step
• Ability to type 60+ WPM and navigate multiple systems
• Comfortable working in a fast-paced, metric-driven sales environment
• Coachable, competitive, and motivated by results
• Call center experience preferred

Why You’ll Love It Here

You’ll join a collaborative sales team with hands-on coaching, uncapped earning potential, and opportunities to grow. Career paths include leadership, training, quality, corporate, and field opportunities across Milan. All candidates must pass a pre-employment background check. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available. Equal Opportunity Employer.