Company Description

ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together global professionals to deliver a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and align at the intersections of assets, processes, policies, and people to deliver value. See the link to the ProSidian website at www.ProSidian.com

Job Description

ProSidian seeks a Information Technology (IT) Coordinator | Information Technology Coordination (ITCoord) for Program Support on a SCA – Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast | South Atlantic | CONUS Area (Aiken, South Carolina) Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast | South Atlantic | CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance.

With STD Work/Job Site (Office) Language(s) being English; the Information Technology (IT) Coordinator | Information Technology Coordination (ITCoord) [L00082] is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Information Technology Coordination (ITCoord) for ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services.

We seek Information Technology (IT) Coordinator candidates with relevant Nuclear And Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional - ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Information Technology (IT) Coordinator [ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services] aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector.

This role focusses on Human Capital | Project Management | Engineering | Environmental | Compliance | Risk Management | IT Effectiveness | Business Process | Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) | SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract 89303322DEM000068 Generally Located In Aiken, South Carolina and across the Southeast | South Atlantic | CONUS Region (Of Country/World) Working On-Site (Client Site).

Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support. Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support.

RESPONSIBILITIES AND DUTIES - Information Technology (IT) Coordinator | Information Technology Coordination (ITCoord) [L00082]

Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take necessary steps to stop work if continuing the activity is unsafe or will create and unsafe condition.

• Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date.
• Works with users to determine the appropriate PC configuration to meet their needs.
• Resolves issues between users and PC vendor(s).
• Performs inventory of PCs to verify appropriate repurpose.
• Acts as interface between user, M&O contractor and vendor for all printer repairs.
• Monitors all printer repair orders to ensure work is done in a timely manner.
• Continuously works to improve the PC, printer and mobile device processes.
• Prepares reports documenting PC lease and printer repair statistics.
• Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones).
• Works with wireless vendor to resolve mobile device issues.
• May provides first level technical support for mobile devices. Works with wireless vendor to resolve mobile device issues.
• May serve as first level technical support for assigned business systems applications.
• Stays current with system information, changes and updates.
• Other duties as assigned The responsibilities provided above are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety.

Qualifications

Desired Qualifications For Information Technology (IT) Coordinator | Information Technology Coordination Candidates:

• Bachelor’s degree from an accredited university.
• Associate’s degree and 2+ years supporting an Information Technology (IT) department or performing IT work.
• High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work.

Education / Experience Requirements / Qualifications

• Bachelor’s degree from an accredited university.
• Associate’s degree and 2+ years supporting an Information Technology (IT) department or performing IT work.
• High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work.

Must be a US Citizen.

Skills Required

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Information Technology Coordination (ITCoord) Functional Area Activities.

• PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training

Competencies Required

• Customer service; vendor coordination; problem solving; asset accountability; communication; process improvement

Ancillary Details Of The Roles

SRMC Job Grade: 63 | FLSA: SOP | AAP Code: Blank/not provided | COCS: Blank/not provided | Date Revised: 9.3.2020

Client preferred qualifications:

• Knowledgeable on PC hardware and software implementation and configuration.
• Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.).
• Strong oral and written communications skills.
• Customer oriented.

Other Details

Oversees the PC lease and mobile device programs, coordinates printer repairs and acts as the mobile interface with the vendors of these devices. Serves as first level support for assigned business systems applications and performs associated training.

Instructions On The Best Way To Apply

ProSidian provides equal employment opportunity and evaluates candidates without regard to race, gender, age, disability, veteran status, or other protected traits. All data remains confidential per EEO standards. The company supports the Hiring Our Heroes Program and the 'I Hire Military' Initiative, welcoming all—including veterans—to apply.

Our core value, 'Honor Above All,' emphasizes integrity, resilience, and excellence. To apply, visit https://www.ProSidian.com/careers/ or email your resume, salary expectations, and job details to careers@ProSidian.com. Only qualified applicants will be considered. Use a clear email subject, e.g., Application – [Job Title] – [Job Ref Code] – [Your Full Name].