Boyne Resorts
Boyne Resorts·5 days ago

Ibh: front desk agent

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Location

onsite, Petoskey, Michigan, United States

Commitment

Part Time

Level

Junior (<2 years)

Required skills

Front office receptionGuest servicesCashieringCommunicationComputer skillsConflict resolutionMultitaskingCustomer service

Job Description

Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

Some perks of working full time year-round for Inn at Bay Harbor include:

  • A free Golf Pass and Ski Pass for both you and your family
  • Free Adventure Center privileges at both The Highlands and Boyne Mountain
  • Up to 50% off at the various Boyne Resorts Restaurants
  • 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
  • Free Passes to Avalanche Bay Water Park at Boyne Mountain
  • Discounts on Boyne Resorts lodging for Friends and Family
  • Tuition Reimbursement
  • PTO and Paid Sick Leave
  • Health/Dental/Vision Insurance

Responsibilities

  • Welcome, greet, and make guests feel comfortable and valued for the duration of their visit
  • Properly perform check-in/check-out procedures in regards to guest accounts
  • Keep accurate account of monies in cash drawer
  • Answer phones
  • Respond promptly and courteously to any guest request
  • Keep professional attitude and demeanor during all guest interactions
  • Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations

Qualifications

  • Must be available weekends, weeknights, and holidays
  • Applicants must be 18 years old
  • Long periods of standing required
  • Computer skills are mandatory

Ready to join the team?

Apply now