Hr shared services analyst

Get to Know Your Team

INTEGRIS Health, Oklahoma's largest not-for-profit health systems, is seeking a dedicated caregiver to join us in our mission to partner with people to live heathier lives.

• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, Medical benefits through the extensive INTEGRIS Health Network, financial assistance for continued education, 24/7 health support and more.
• Take the first step toward growing your career by joining us.

Responsibilities

The HR Shared Services Analyst responsibilities include, but are not limited to, the following:

• Responds to customer inquiries including coordination of responses with other human resources personnel and facilities across the system
• Informs and educates customers about services available and self-service options
• Analyzes, researches, and responds to employee questions regarding benefit programs
• Interprets and applies HR policies when answering customer questions and processing transactions
• Manages all employment inquiries by assisting customers, and directing and triaging customer concerns according to the employment process
• Responsible for the application of solution management within the call center HR Help Desk software for all calls and customer interface.
• Responsible for on-going imaging and auditing of employee records
• Reviews, analyzes, and enters data in the Human Resources Management Systems (HRMS), based on compliance with established policies and procedures
• Executes, audits, and reconciles all reports for billing/premium payment processing
• Process request as it relates to new hires, terminations, and status changes
• Maintains data entry in the Oracle HCM database and runs bi-weekly audits
• Provides analysis of problems concerning paid personal leave and payroll inquiries. Reports to the HR Shared Services Lead or Manager
• This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Qualifications

• Bachelor's degree in Human Resources or related field preferred or
• 4 years of experience working in a Human Resources department, HR Call Center, Payroll, HR Information Systems, Benefits or Recruiting role preferred
• Previous work experience in human resources and/or healthcare preferred
• Knowledge of Microsoft Office, Oracle, KRONOS and ServiceNow preferred
• Must be able to effectively communicate in English (verbal/written)

INTEGRIS Health is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.