Hotel Administrative Specialist

What We Need

Corpay is currently looking to hire a Hotel Administrative Specialist within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will assist in supporting the Hotel Department with administrative duties; i.e. task manager maintenance, assigning claims, and/or e-filing, along with other duties. You will report directly to the Hotel Operations Manager.

Role Responsibilities

The responsibilities of the role will include:

• Maintaining (TM) Task Manager, by moving tasks to the appropriate pages and assigning to employees
• Assisting in taking and entering new claims
• Assisting with entering new claims into ACT Database, ensuring accurate and complete information using MyALE Claims portal
• Assigning and distributing all new claims to a Hotel Coordinator based on data in the shared run rate document
• Assisting with any projects assigned by the Hotel Operations Manager or Lead Administrative Coordinator
• Assisting with electronic documentation filing and updating in ACT Database, ensuring accurate and complete information
• Assisting with Policy Holder Text Notification execution and maintenance
• Calling hotel to confirm check-out and other HSS tasks as assigned
• Assisting with HA collection by sending reminder emails or calling clients
• Calling hotel to confirm if clients checked in when Hotel Night Audit is unable
• Updating card limits and ending dates through JP Morgan SUA Program
• Confirming hotels have received paperwork on new bookings
• Performing other duties as assigned

Qualifications & Skills

High school diploma or equivalent preferred

2+ years of job related experience preferred

Computer proficiency in Microsoft Office Excel, Word, and Outlook

ACT program experience a plus

Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multi task, and be a team player

Attention to detail and accuracy are critical skills for this position

Exhibits strong business acumen and sound judgment

Able to establish and maintain healthy working relationships among team members in the course of work

Ability to assist coworkers with tasks

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire

Automatic enrollment into our 401k plan (subject to eligibility requirements)

Virtual fitness classes offered company-wide

Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time

Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)

Philanthropic support with both local and national organizations

Fun culture with company-wide contests and prizes

Pay Transparency

The expected salary range for this position is $15-17, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.