High Performance Compute Systems Site Lead (Onsite - LANL)

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Join Hewlett Packard Enterprise as a Technical Site Lead supporting some of the world’s most advanced high-performance computing (HPC) and AI systems at Los Alamos National Laboratory (LANL), including large-scale Linux and HPE Cray environments. This senior, hands-on individual contributor position provides onsite technical and service-delivery leadership for HPE hardware engineers, Linux system administrators, software analysts, inventory specialists, and remote engineering resources supporting mission-critical HPE Cray and related platforms that enable scientific discovery and national security.

This is a technical leadership role with no direct reports. The Technical Site Lead combines hands-on Linux systems administration and HPC support experience with enterprise server hardware capability, structured troubleshooting, customer-facing leadership, incident coordination, and disciplined service delivery. The role is accountable for coordinating the onsite team's technical execution, maintaining operational readiness and service quality, managing escalations, planning maintenance, supporting major incidents, and preparing the site for next-generation HPC and AI platforms.

Operating as the site's technical leader, this individual establishes daily priorities, coordinates assignments, provides clear technical direction, mentors team members, follows through on commitments, and removes barriers affecting service delivery. Success requires the ability to lead through influence, work effectively across onsite and remote engineering organizations, communicate clearly with customer and HPE stakeholders, and maintain consistent execution in a complex, mission-critical computing environment.

US Citizenship and the ability to obtain and maintain a DOE Q Clearance are required. Daily onsite work is required in Los Alamos, New Mexico. This is not a remote or hybrid position. Standard work hours are Monday through Friday, either 8:00 a.m. to 5:00 p.m. or 7:00 a.m. to 4:00 p.m., with additional onsite support required for planned maintenance, major incidents, and on-call lead responsibilities.

Key Responsibilities

Technical Leadership & Service Delivery

Provide day-to-day technical leadership and technical guidance to onsite HPE hardware engineers, Linux system administrators, and software analysts, while coordinating work across inventory specialists and remote engineering resources supporting large-scale HPE Cray EX and related HPC and AI systems. Set and communicate daily and weekly technical priorities based on system health, open support cases, scheduled maintenance, customer priorities, operational risk, service commitments, and available staffing. Serve as the primary onsite technical focal point for day-to-day system support, technical escalations, maintenance activities, and service-delivery risks, partnering with the DSM on customer governance, executive escalations, and broader service-delivery matters.

Operational & Team Support

Build and maintain effective, professional working relationships with onsite team members, remote engineering organizations, HPE leadership, customer technical staff, and customer management. Facilitate regular team coordination discussions to organize work, confirm ownership, review progress, surface technical blockers, and ensure commitments are completed or appropriately escalated.

Hands-on Technical Contribution

Use Linux command-line and diagnostic tools in Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), or comparable environments to analyze processes, filesystems, services, permissions, network state, system logs, hardware telemetry, and overall system health.

Required Qualifications

Candidates must meet the following core minimum requirements: US Citizenship and the ability to obtain and maintain a DOE Q Clearance. Must work onsite M-F in Los Alamos, New Mexico, with additional onsite work as required for planned maintenance, major incidents, and on-call support. This is not a remote or hybrid position. High school diploma or equivalent with at least 7 years of relevant technical experience, or an associate or bachelor’s degree in a technical field with at least 5 years of relevant technical experience.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.