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  1. Onsite Jobs
  2. Nevada
  3. Las Vegas
  4. Healthcare Call Center Agent

Onsite Healthcare Call Center Agent jobs in Las Vegas, Nevada, USA

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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

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      Sophie L.

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      Marta W.

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      Daria (HR)

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      James Miller

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      Chris V.

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      Michael T.

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Healthcare Call Center Agent Jobs in Las Vegas — On-Site Opportunities Await

Las Vegas's medical sector continues to expand, creating strong demand for dedicated call center professionals who can support patients and providers alike. This on-site role offers 274 open positions for candidates ready to join a fast-paced, patient-focused environment. Employers across Nevada are actively looking to hire a healthcare call center agent who can deliver compassionate, accurate service every day.

Success in this position relies on clear communication, strong listening skills, and the ability to navigate medical terminology with confidence. Employers typically seek candidates who are detail-oriented, empathetic, and comfortable using scheduling and electronic health record systems. Multitasking under pressure, maintaining patient confidentiality, and resolving inquiries efficiently are essential qualities for anyone pursuing healthcare call center agent positions in this competitive field.

On-site work remains the standard for this profession in Las Vegas, where medical providers value direct collaboration and immediate access to patient information systems. Local hospitals, clinics, and insurance companies continue to post healthcare call center agent vacancies as the region's population and medical needs grow. This consistent demand makes Las Vegas an attractive market for professionals seeking stable, in-person call center careers.

If you're ready to start a rewarding career helping patients navigate their care journey, now is the time to explore healthcare call center agent jobs in Las Vegas. Global Work AI connects motivated candidates with top employers hiring across Nevada's growing medical industry. Take the next step toward a fulfilling role where your communication skills make a real difference every day.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a healthcare call center agent in Las Vegas?

    Pay in Las Vegas typically reflects local healthcare demand, employer size, and shift coverage. For a healthcare call center agent, base wages often fall in the mid-$18 to mid-$22 per hour range, which can translate to roughly $37,000 to $46,000 a year before incentives. Larger health systems, specialty clinics, and roles handling insurance or appointment support may sit higher, especially with bilingual skills or evening availability. Review current Nevada listings to compare base pay, bonuses, and benefit packages, since total compensation can vary by organization.
  • What skills and qualifications do I need to work as a healthcare call center agent?

    Strong communication is only one part of the profile. Employers in Las Vegas usually look for clear phone etiquette, accurate data entry, active listening, and comfort navigating scheduling or patient records systems. A high school diploma or GED is commonly required, while prior exposure to HIPAA, medical terminology, or CRM software is a plus. Typing speed, problem-solving, and the ability to stay calm during sensitive conversations are also valued in a healthcare call center agent role. Checking postings side by side can help you see which skills matter most for each employer.
  • What are the main responsibilities of a healthcare call center agent in a healthcare call center?

    Day-to-day work usually centers on handling incoming patient calls, verifying information, and routing requests to the right department. In this healthcare call center agent role, tasks often include appointment scheduling, insurance or eligibility questions, message documentation, and basic support for clinic procedures. Accuracy matters because agents may update records, follow scripts, and share information that must align with HIPAA rules. In Las Vegas healthcare settings, volume can be steady, so efficiency and empathy are both important. Reviewing sample job descriptions can show how duties differ across hospitals, practices, and third-party support teams.
  • Do I need prior customer service or healthcare experience to apply for this role?

    Not always. Many employers in Las Vegas will consider candidates with strong customer service backgrounds, even if they have not worked in a medical setting before. For a healthcare call center agent position, transferable experience with phones, scheduling, complaint resolution, or data systems can be enough to get started. Some organizations prefer applicants who already know medical terminology or patient privacy standards, but training is often provided for the systems and workflows used on the job. If you are newer to the field, compare entry-level listings to see which qualifications are truly required.
  • Is this healthcare call center agent job on-site, and what are the typical work conditions?

    This role is on-site in Las Vegas, so you should expect to work from the employer’s location rather than from home. Typical conditions include a headset-based desk setup, scheduled shifts, performance metrics, and regular use of call management software. In a healthcare call center, the environment is usually structured, busy, and monitored for quality, attendance, and patient privacy. Some employers offer training rooms, break areas, and fixed schedules, while others may need weekend or evening coverage. Comparing listings can help you identify commute needs, shift patterns, and workplace expectations before applying.
  • What does the hiring process look like for a healthcare call center agent job in Las Vegas?

    The process usually starts with an application review, followed by a phone or video screening and one or more interviews. For a healthcare call center agent position in Las Vegas, employers may also test typing speed, computer navigation, listening skills, and scenario-based responses. Background checks, reference checks, and proof of work eligibility are common, and some healthcare organizations request HIPAA or compliance training before a start date. Timelines vary, but qualified candidates often move quickly if scheduling needs are urgent. Watching for required documents in the posting can make each step smoother.
  • What career growth opportunities can I expect after starting as a healthcare call center agent?

    This job can be a practical entry point into broader healthcare operations. In Las Vegas, experienced agents often move into lead, quality assurance, training, scheduling coordination, patient access, or referral support roles. Some also transition into insurance services, medical office administration, or revenue cycle work after building knowledge of systems and patient workflows. Performance, reliability, and familiarity with healthcare processes can open doors to internal promotion. If you want a longer-term path, compare related roles to see which skills to develop next and which employers offer advancement tracks.

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274 jobs found

  • University of Southern California

    University of Southern California

    Today

    Patient access representative - lv tropicana family medicine clinic - full time 10 hour rotating shift (non-exempt) (non-union)

    The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The...

    onsite, Las Vegas, NV, United States
    $35k – $54k/yrFull TimeJunior (<2 years)
  • San Manuel Band of Mission Indians

    San Manuel Band of Mission Indians

    Today

    Agent guest relations - palms place - on-call

    Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guests needs...

    onsite, Las Vegas, NV, United States
    Part TimeJunior (<2 years)
  • CenterWell

    CenterWell

    Today

    Front office

    Become a part of our caring community Why this role exists: Our Front Office Healthcare Support team are there to deliver a safe, accurate, and welcoming patient experience from pre-arrival through...

    onsite, Las Vegas, NV, United States
    $38k – $46k/yrFull TimeJunior (<2 years)
  • UnitedHealth Group

    UnitedHealth Group

    Today

    Associate patient care coordinator

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...

    onsite, Las Vegas, NV, United States
    $32k – $58k/yrFull TimeJunior (<2 years)
  • Nevada System of Higher Education

    Nevada System of Higher Education

    Today

    Care manager, unlv student wellness - student health center services [r0153745]

    The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application process...

    onsite, Las Vegas, NV, United States
    $57k – $65k/yrFull TimeJunior (<2 years)
  • CSL

    CSL

    2 days ago

    Medical screener - reception technician (customer service)

    Responsibilities: Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In...

    onsite, Las Vegas, NV, United States
    $33k – $40k/yrPart TimeJunior (<2 years)
  • Hilton Grand Vacations

    Hilton Grand Vacations

    2 days ago

    Customer care agent information session - las vegas market

    Discover a Career with Hilton Grand Vacations Are you looking for an exciting career that combines customer service, sales, and hospitality with unlimited earning potential and growth opportunities?...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Nevada System of Higher Education

    Nevada System of Higher Education

    2 days ago

    Medical front office - administrative assistant i, unlv student wellness - business and insurance [r0153962]

    The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application process...

    onsite, Las Vegas, NV, United States
    $39k/yrFull TimeJunior (<2 years)
  • Kindred Healthcare

    Kindred Healthcare

    3 days ago

    Receptionist part time

    Job Summary Operates telephone switchboard to relay incoming, outgoing and interoffice calls. Greets and receive visitors and directs as appropriate. May be responsible for contacting and meeting...

    onsite, Las Vegas, NV, United States
    $33k – $49k/yrPart TimeJunior (<2 years)
  • BOOMERS SPORTS BOOK LLC

    BOOMERS SPORTS BOOK LLC

    4 days ago

    Customer support representative / part-time call center position

    Benefits: 401(k) Free uniforms Join our Customer Support Team as a PART-TIME REPRESENTATIVE (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and...

    onsite, Las Vegas, NV, United States
    Part TimeJunior (<2 years)
  • ArchWell Health

    ArchWell Health

    5 days ago

    Center administrator

    ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where...

    onsite, Las Vegas, NV, United States
    Full TimeLead / Manager
  • Capital Vacations

    Capital Vacations

    6 days ago

    Outbound call center sales agent

    Outbound Sales/Marketing Agent- Capital Vacations JOIN THE LARGEST AND FASTED GROWING TIMESHARE COMPANY IN THE COUNTRY! Capital Vacations is hiring! Starting pay $17 per hour. weekly and monthly...

    onsite, Las Vegas, NV, United States
    $34k/yrFull TimeJunior (<2 years)
  • Jushi

    Jushi

    6 days ago

    Customer care agent

    Want to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the...

    onsite, Las Vegas, NV, United States
    $35k/yrPart TimeJunior (<2 years)
  • HCA Healthcare

    HCA Healthcare

    7 days ago

    Center manager

    Do you have the career opportunities as a(an) Center Manager you want with your current employer? We have an exciting opportunity for you to join CareNow - Skye Canyon which is part of the nation's...

    onsite, Las Vegas, NV, United States
    Full TimeLead / Manager
  • CenterWell

    CenterWell

    7 days ago

    Center administrator

    Become a part of our caring community Why this role exists: To run a safe, reliable, patient-first clinic that delivers high-quality care and an outstanding experience by orchestrating people,...

    onsite, Las Vegas, NV, United States
    $71k – $98k/yrFull TimeJunior (<2 years)
  • UHS

    UHS

    8 days ago

    Admissions rep/registrar - blue diamond fed (per diem)

    Responsibilities The Valley Health System has expanded into an integrated health network that serves more than two million people in Southern Nevada. Starting with Valley Hospital Medical Center in...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Marathon Health

    Marathon Health

    9 days ago

    Medical assistant - health center lead i

    Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and...

    onsite, Las Vegas, NV, United States
    $46k – $56k/yrFull TimeLead / Manager
  • Desert Parkway Behavioral Healthcare Hospital

    Desert Parkway Behavioral Healthcare Hospital

    9 days ago

    Mental health technician (on call/prn) - day and night shifts

    We are seeking compassionate and dedicated Mental Health Technicians to join our team. You will play a vital role in providing direct, life-changing care to patients, working closely with our nursing...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Rotech Healthcare Inc.

    Rotech Healthcare Inc.

    10 days ago

    Medical equipment customer service representative

    About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators,...

    onsite, Las Vegas, NV, United States
    $38k – $40k/yrFull TimeJunior (<2 years)
  • Fletcher Jones Automotive Group

    Fletcher Jones Automotive Group

    10 days ago

    Call center representative

    Are you a motivated, customer-focused professional who enjoys connecting with people and creating opportunities? We are looking for a Client Care Representative to join our team. In this fast-paced,...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Desert Parkway Behavioral Healthcare Hospital

    Desert Parkway Behavioral Healthcare Hospital

    10 days ago

    Registered nurse (on call/prn) - day and night shifts

    Our behavioral healthcare hospital provides compassionate, psychiatric and mental health care to adolescent and adult patients. We are looking for a dedicated, flexible On-Call Registered Nurse (RN)...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • UNLV Medicine

    UNLV Medicine

    11 days ago

    Patient support representative - per diem

    The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Steinberg Diagnostic Medical Imaging

    Steinberg Diagnostic Medical Imaging

    12 days ago

    Physician support specialist

    SUMMARY: The Physician Support Specialist is the first point of contact for post-service physician inquiries, providing timely resolutions for requests related to reports, image sharing, and the...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Nevada Health Centers I

    Nevada Health Centers I

    13 days ago

    Contact center supervisor

    Position Summary The Contact Center Supervisor will oversee all day-to-day operations of the call center department under the direction of the Contact Center Manager. This position will manage the...

    onsite, Las Vegas, NV, United States
    Full TimeLead / Manager
  • UNLV Medicine

    UNLV Medicine

    13 days ago

    Authorization & referral specialist - various locations

    The Authorization and Referral Specialist is responsible for the timely processing, submitting, scheduling and follow up of referrals and request for treatment authorizations as required by payer....

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • UNLV Medicine

    UNLV Medicine

    14 days ago

    Bilingual patient support representative - various locations

    The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Prenuvo

    Prenuvo

    14 days ago

    Patient liaison

    About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing...

    onsite, Las Vegas, NV, United States
    $44k – $50k/yrFull TimeSenior (5+ years)
  • Giving Home Health Care

    Giving Home Health Care

    15 days ago

    Center of excellence coordinator

    Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on...

    onsite, Las Vegas, NV, United States
    $46k – $50k/yrFull TimeJunior (<2 years)
  • Caesars Entertainment

    Caesars Entertainment

    15 days ago

    Payroll call center specialist - corporate (las vegas)

    The Payroll Call Center Specialist is responsible for answering phones and emails, routing cases for resolution, compiling and entering payroll data, reconciling errors, and preparing payroll...

    onsite, Las Vegas, NV, United States
    Part TimeJunior (<2 years)
  • The Joint Chiropractic

    The Joint Chiropractic

    16 days ago

    Front desk wellness coordinator

    Job Summary The Front Desk Coordinator plays a vital role in delivering an exceptional patient experience while driving clinic performance through membership sales and operational excellence. This...

    onsite, Las Vegas, NV, United States
    Full TimeEntry with Degree
  • CenterWell

    CenterWell

    16 days ago

    Receptionist

    Become a part of our caring community Why this role exists: Our Front Office Healthcare Support team are there to deliver a safe, accurate, and welcoming patient experience from pre-arrival through...

    onsite, Las Vegas, NV, United States
    $38k – $46k/yrFull TimeJunior (<2 years)
  • Rise MSO Nevada LLC

    Rise MSO Nevada LLC

    16 days ago

    Patient service representative

    The Patient Service Representative serves as the first point of contact for patients calling or arriving at the clinic. This position is responsible for greeting and checking-in patients, obtaining...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Astrana Health, Inc.

    Astrana Health, Inc.

    17 days ago

    Patient concierge - bilingual required

    About the Role We are currently seeking highly motivated, patient-oriented, front desk staff. This role will report to the Medical Office Manager and will allow us to meet the needs of our patients....

    onsite, Las Vegas, NV, United States
    $36k – $44k/yrFull TimeJunior (<2 years)
  • Hilton Grand Vacations

    Hilton Grand Vacations

    17 days ago

    Inbound call center sales agent - $2,500 new hire performance incentive

    As a Call Transfer Sales Agent, you’ll bring your ability to build meaningful connections and your positive energy to help future travelers turn their vacation dreams into reality. You’ll engage with...

    onsite, Las Vegas, NV, United States
    $65k/yrFull TimeEntry with Degree
  • SimonMed Imaging

    SimonMed Imaging

    20 days ago

    Patient services specialist

    Be the first point of care—guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. At SimonMed Imaging, the...

    onsite, Las Vegas, NV, United States
    Full TimeEntry with Degree
  • Primecare Benefits Inc.

    Primecare Benefits Inc.

    23 days ago

    Patient service representative (psr)

    Patient Service Representative – Dental Office Location: Teamsters Center – Box Canyon, Las Vegas, NV Employment Type: Full-Time Nevada Dental Benefits is seeking a friendly, organized, and...

    onsite, Las Vegas, NV, United States
    Full TimeEntry with Degree
  • Surgery Partners, Inc

    Surgery Partners, Inc

    24 days ago

    Call center scheduler

    JOB TITLE: Call Center Scheduler GENERAL SUMMARY OF DUTIES: Answer phones Schedule appointments Schedule phone and office depositions Register all new patients Other duties as assigned...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • Hera Women's Health

    Hera Women's Health

    a month ago

    Call center scheduler - ob/gyn

    Job Title: Call Center Scheduler Location: Las Vegas, NV Job Type: Full-Time At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided,...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)
  • PDS Health

    PDS Health

    a month ago

    Healthcare coordinator

    Now is the time to join Las Vegas Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level...

    onsite, Las Vegas, NV, United States
    $38k – $54k/yrFull TimeEntry with Degree
  • Doctors Center at Red Rock

    Doctors Center at Red Rock

    a month ago

    Patient service representative

    The Patient Service Representative serves as the first point of contact for patients calling or arriving at the clinic. This position is responsible for greeting and checking-in patients, obtaining...

    onsite, Las Vegas, NV, United States
    Full TimeJunior (<2 years)

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