Health information technology specialist

Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care.

Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

The Health Information Technology Specialist will assist in managing the electronic health medical record system; including training of staff, provider set up, troubleshooting problems, and managing system upgrades. The Health Information Management Specialist will manage the patient portal and assist in reporting and auditing. THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Essential Tasks

• Serve as the corporation's point of contact for the management of the EMR and the liaison between CFHC and the EMR vendor.
• Work with staff and the EMR vendor support to troubleshoot and resolve EMR issues in a timely manner.
• Manage the patient portal, including triaging consumer and staff requests; problem solving; and communicating and working with the patient portal vendor.
• Assist with the reporting system set up and generate reports for clinical quality improvement, data management and system security.
• Assist provider staff with daily operations, this may include but is not limited to template writing, filter set ups, generating MU reports and provider coverage group set up.
• Actively participate in the Continuous Quality Improvement Program as approved by the Board of Directors.
• Assist with UDS and other quality assurance audits.
• Assist and prepare for meetings as assigned. This includes reserving the conference room, making sure computer equipment is available and ready, preparing and distributing the agenda and other documents, and taking meeting minutes.

Experience and Education

Associate Degree in Health Information Technology (HIT) or other related field (i.e. nursing). Minimum one year of experience in the area of health information technology and/or managing EMR, including patient management system, or use of EMR in a clinical environment. Must be proficient with Microsoft Excel and Microsoft Word. Must be able to work a flexible schedule, including evenings and weekends. Must have good communication and organizational skills. Ability to interact with professional staff in a proficient manner. Must understand how a health clinic operates in relation to the collection of health and demographic data through the use of an EMR for the provision of providing health care, reporting and billing services rendered.

Schedule

Monday to Friday 8am-5pm 8 hour shift Day shift

Physical Requirements

May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift. Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead. Frequent computer work required.

Benefits

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Job Type

Full-time, On site

Base Pay Overview

The starting pay for this position is $51,001.60 annually. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.