Massage Heights - Ingersoll

Massage Heights - Ingersoll

·18 days ago

Guest sales and service consultant

Apply now

Location

onsite, Des Moines, IA, United States

Salary

$30k – $34k/yr

Commitment

Part Time

Level

Junior (<2 years)

Required skills

SalesMembership salesCustomer serviceCommunicationPersuasionHandling objectionsClosing salesPhone etiquettePerformance trackingHospitalityRetail salesCoachingAccountability

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Tuition assistance
  • Wellness resources

Front Desk Sales Consultant (This Is a Sales Role — Read Before Applying)

Massage Heights Ingersoll is hiring a Front Desk Sales Consultant. This is not a receptionist role. If you don’t like selling, this will not be a good fit.

The Reality of the Role (No Sugarcoating:)

  • You will be expected to sell memberships
  • You will be measured on conversion rates
  • You will receive coaching and feedback
  • This is a performance-based role, not an admin position
  • If that excites you, keep reading.
  • If that makes you uncomfortable, please do not apply.

Compensation:

Starting pay: $15/hour
$20 commission per membership sold
Hourly increases based on performance:
18% conversion → $16/hour
25%+ conversion → $17/hour
Strong performers earn $45k–$50k+
Free massage every month
This role rewards people who can convert — not people who just “show up.”

Schedule:

20–40 hours per week available
Full-time and part-time options
Evenings and weekends required
Shifts fall within:
Mon–Fri: 9am–9pm
Sat: 9am–7pm
Sun: 10am–6pm
Schedules are predictable and posted in advance.

What You’ll Be Doing:

  • Handling warm inbound inquiries (no cold calls)
  • Explaining services and memberships clearly and confidently
  • Guiding guests toward consistent care
  • Closing memberships and tracking results
  • Answering phones with confidence and energy
  • Following sales processes and conversion metrics

Who is a good fit:

This role is a strong fit if you have experience in:
Restaurant or hospitality service (servers do very well here)
Retail or membership sales
Guest-facing roles where persuasion matters
You should be comfortable:
Talking on the phone
Asking for the sale
Being coached
Being accountable to numbers

Who will NOT be a good fit:

  • Someone looking for a quiet front desk job
  • Someone who dislikes sales or performance metrics
  • Someone who wants admin-only responsibilities
  • Someone uncomfortable with feedback or coaching

Perks & Benefits:

  • Paid training
  • Employee discounts
  • Complimentary monthly massage
  • Opportunity to grow within a broader wellness business ecosystem

Final Note

We are not looking for “everyone.” We are looking for someone who wants to perform, grow, and be rewarded for results.

If that sounds like you, apply!

Ready to join the team?

Apply now

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