Global payments solutions, global business manager

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. HSBC may engage in immigration sponsorship for this position if needed.

Global Payments Solutions (GPS) is a strategically important business for HSBC and plays a key part in the Group’s global leadership in Corporate and Institutional Banking, utilizing its powerful international network to connect east and west.

The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognized by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking an ambitious professional to join the team in the role of Associate Director, Global Business Management. The role has a broad remit covering aspects of business strategy, business analytics and business performance management across the GPS business. The role demands are high, requiring the ability to navigate a large global footprint, with challenging deliverables and timelines. Key accountabilities include:

• Solve issues facing the business through connecting people, leveraging the network and providing expertise
• Synthesize strategy & data to drive the GPS narrative and outcomes
• Support the governance around business performance which may include reporting into senior stakeholders across the Group, taxonomy, cost control, ways of working, workforce management, FTE management, etc.
• Build and maintain strong networks with key internal stakeholders, enabling execution at pace and be seen as a key influencer
• Provides support and guidance in an environment that is often non-routine, delegated and has conditions of uncertainty.

Knowledge & Experience/Qualifications (Minimum requirements of the role):

• Must be strategic thinker, with the ability to work with others to collectively develop and execute complex strategic plans
• Knowledge of the GPS business and broader construct of HSBC’s Global Businesses
• Demonstrated ability and understanding of the banking and financial services industry, as well as the regulatory and economic environment
• Strong communication skills (both spoken and written)
• Strong stakeholder management and influencing skills that facilitates strong collaboration across business areas to deliver desired business outcomes and objectives
• Proven track record and confidence to work with internal senior management
• Able to work with a considerable degree of autonomy and pace on high priority deliverables
• Success in working within small and fast-paced teams

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.