Location: My Place Hotel- Tucson - South

About the Role:

As the General Manager of My Place Hotel, you'll be at the helm of a small yet dynamic and complex business. This role is perfect for someone who enjoys wearing many hats and thrives in a hands-on environment. With a small team of employees, you'll have the unique opportunity to be involved in every aspect of hotel operations, from strategic planning to daily guest interactions. This is a role for a leader who takes pride in ensuring the hotel runs efficiently.

What You'll Do:

As the General Manager, you will have a broad range of responsibilities.

• Strategic Planning: Lead the development and execution of strategies to drive the hotel's success and achieve long-term goals.
• Human Resource Management: Oversee many aspects of HR, including hiring, training, scheduling, and managing a small team of diverse employees.
• Safety and Security: Ensure that all safety protocols are followed to protect guests, staff, and property.
• Quality Assurance: Maintain high standards of quality across all areas of the hotel, ensuring that guests receive the best possible experience.
• Property Maintenance: Oversee the maintenance and upkeep of the hotel, ensuring that everything is in working order and looking its best.
• Community Relations: Build and maintain positive relationships with the local community to enhance the hotel's reputation and drive business.
• Brand Loyalty: Foster a strong connection to the My Place brand by consistently delivering top-notch service and amenities. Promoting My Place Hotels' loyalty program Stay Rewarded to employees, guests, and community members.
• Accounting and Payroll: Manage the hotel's finances and cash handling, to ensure accuracy.
• Sales and Marketing Support: Assist in driving sales and marketing efforts to promote the property and increase occupancy.
• Decision-Making: Make informed decisions that impact the hotel's operations, staff, and guests.
• Communication: Serve as the central point of communication, ensuring that all staff are informed, motivated, and working together seamlessly.
• Competitor Awareness: Stay informed about local competition and adjust strategies to keep the hotel ahead in the market.
• Hands-On Management: Be ready to step in and perform any role within the hotel, including front desk, guest services, night audit, housekeeping, maintenance, shuttle driving, and delivering breakfast-in-bed.

What We're Looking For:

To succeed as a General Manager, you'll need the ability to adapt to a wide range of tasks:

• Basic Computer Skills: Proficiency in Microsoft Office and other basic computer applications.
• Strong Communication Skills: Excellent written and verbal communication skills to effectively interact with staff, guests, and community members.
• Organizational Abilities: Strong multi-tasking and organizational skills to keep the hotel running smoothly.
• Technical Understanding: A good grasp of engineering principles to oversee maintenance tasks.
• Dependability: A reliable, professional approach, with consistency and dedication.
• Attention to Detail: A meticulous eye for detail to enforce brand standards.

Physical Demands:

• Ability to drive a vehicle and travel by airplane.
• Ability to inspect all areas of the hotel premises.
• Capable of assisting guests in emergency situations.
• Willingness and ability to perform the duties of any hotel position.

Licenses or Certification:

• Valid driver's license
• Insurability for driving

Education and/or Experience:

• Bachelor's degree

Supervisory Responsibility:

As the General Manager, you will supervise and lead all hotel staff.

Travel:

Occasional overnight travel will be required.

Safety Requirements:

Must be aware and conform to all safety requirements when in the facility, operating motor vehicles, or in the field performing duties for the company.

Benefits:

• Competitive Pay: $65,000 - $90,000
• PTO
• Health Insurance
• Direct Deposit
• Cross-Training
• Growth Potential

Why Join Us?

This is a unique opportunity to take charge of a hotel with a hands-on approach, managing everything from the big picture to the small details. If you're excited about the idea of leading a team and playing an active role in every aspect of hotel management, we encourage you to apply.

Apply today to Make My Place Your Place!