General manager

Plan, organize, control and direct the activities of a facility operation(s) with up to 30 million in revenue and to accomplish desired objectives in a safe and efficient manner. Set strategic direction for Operations Manager(s) and corresponding facilities if applicable. Provide leadership, which results in positive employee/employer relations and project a professional corporate image. Promote and manage effective and profitable operations and resource management, high production standards, a sound risk management program, and facilitate business expansion.

Certain Essential Functions listed below may or may not be applicable to each General Manager position depending upon varying local organizational structure.

About the Role

Are you a proven leader with deep expertise in the waste and environmental services industry? We are seeking an ambitious, strategic General Manager to direct, grow, and elevate our local facility operations.

In this key executive role, you will hold full operational and financial accountability—overseeing safety, workforce development, service delivery, profit & loss (P&L), and business expansion. You will set the strategic vision for your management team while fostering a high-performance culture grounded in safety, employee engagement, and exceptional customer service.

Key Responsibilities

• Operational & Safety Excellence: Direct and coordinate facility managers, sales leadership, administrative personnel, and maintenance teams. Drive a uncompromising Safety First culture, implementing accident prevention and safety reward programs to protect employees and lower claims. Optimize collection routes, preventive maintenance programs, container management, and equipment utilization to ensure maximum efficiency and lowest cost delivery.
• Financial & P&L Leadership: Full P&L management for operations generating up to $30M+ in annual revenue; review monthly financials and drive strategic adjustments. Develop annual operating budgets, capital requirement plans, growth objectives, and profitability targets (EBITDA, ROA). Oversee bi-weekly payroll, purchase order systems, timely billing, and semi-annual account profitability analyses.
• People Leadership & Culture: Screen, recruit, train, and mentor high-caliber operational talent and succession-ready managers. Maintain positive employee relations, ensuring high standards of professionalism and full compliance with wage/hour laws.
• Market Growth & Commercial Strategy: Partner with commercial sales teams to identify growth opportunities, analyze market trends, and expand local contract and acquisition footprints. Oversee customer pricing guidelines, contract negotiations, and community involvement to elevate the company brand locally.

What We Offer

We believe in rewarding operational excellence with a industry-leading compensation package:

• Competitive Base Salary: Commensurate with experience and scale of operation.
• Short-Term Annual Bonus: Direct incentive tied to financial, safety, and operational performance targets.
• Long-Term Incentive Plan (LTIP): Stock plans designed to align your success with the company’s long-term growth.
• Comprehensive Benefits: Premium healthcare coverage, retirement plans, generous PTO, and corporate vehicle/allowance depending on structure.
• 15 days of Paid Time Off (PTO) to recharge and spend time with family.
• Competitive Medical, Dental, and Vision Coverage to keep you healthy.
• 4 Medical Plan Options, including a Health Savings Account (HSA) featuring an employer contribution and match program.
• 401(k) Plan with an employer match to help you build secure long-term wealth.
• Paid Holidays so you can celebrate what matters.
• Employee Assistance Program (EAP) providing free, confidential counseling services for you and your household.

Qualifications & Experience

Experience: 5+ years of operational leadership experience within the waste management / environmental services industry (or equivalent high-volume industrial/logistics environment).

Education: Bachelor’s degree from an accredited college/university (or equivalent demonstrated senior management track record).

Core Competencies: Solid understanding of collection equipment, compaction systems, route optimization software, and waste facility operations. Strong financial acumen with proven experience managing complex P&L statements and capital expenditure budgets. Excellent leadership, communication, negotiation, and conflict-resolution skills. Demonstrated commitment to safety regulations (OSHA, DOT) and environmental compliance.

Working Conditions & Demands

Blend of office-based strategic work (~80%) and field/outside operational oversight. Local travel required depending on organizational structure and market territory.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com.

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.