FRONT DESK/MEDICAL ASSISTANT – UBMD PEDIATRICS

Full-Time | Onsite

Practice: UBMD Pediatrics

Pay range: $18-$20 per hour

POSITION SUMMARY

UBMD Pediatrics is seeking a friendly and detail-oriented Front Desk/Medical Assistant to support daily clinic operations and provide an exceptional experience for patients and their families. Responsibilities include greeting and checking in patients, scheduling appointments, verifying insurance, collecting payments, and assisting with patient intake, vital signs, lab collection, medication reconciliation, and exam room preparation.

KEY RESPONSIBILITIES

Front Desk

• Adhere to HIPAA guidelines.
• Greet and check in/out patients in a friendly, professional and efficient manner.
• Handle payments and co-pays in accordance with the patient’s insurance coverage.
• Handle insurance verification and entry.
• Schedule and confirm appointment in our EMR.
• Assist with administrative tasks to ensure efficient clinic operations.

Medical Assistant (MA)

• Patient Intake
• Record medical history
• Record accurate vital signs
• Lab collection
• Reconcile medication history
• Exam assistance
• Exam room turnover
• Adhere to infection control standards
• Stock and clean exam rooms

QUALIFICATIONS

• High School Diploma or equivalent.
• Medical Assistant diploma from an accredited program.
• Strong familiarity with medical terminology and previous experience with EMR systems.
• Exceptional communication skills and a professional demeanor.
• Ability to multitask and operate under pressure with precision and empathy.
• Commitment to cultural sensitivity and confidentiality in handling patient information.
• Pediatric experience preferred.

BENEFITS

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

WHY YOU’LL LOVE WORKING HERE

• Be part of a team: We are dedicated to providing exceptional care and fostering a supportive, collaborative work environment.
• Make a difference: You'll play a vital role in shaping patient experiences and supporting their health journey.
• Work-life balance: Enjoy a generous PTO plan, no weekends or holidays, Flexible hours and pre-scheduled hybrid work options.
• Competitive benefits: Includes medical, dental, vision, 401(k) with employer contribution, paid time off, parking allowance and more.
• Supportive Environment: Collaborative work environment with opportunities for professional growth.

ABOUT UBMD PEDIATRICS

UBMD Pediatrics is one of 18 practice plans within UBMD Physicians’ Group, the single largest medical group in Western New York. We provide premier health care to infants, children, adolescents and adults. In addition to primary care pediatrics, we have 18 pediatric subspecialties. Our physicians make up the academic teaching faculty within the Department of Pediatrics at the Jacobs School of Medicine and Biomedical Sciences at the University of Buffalo and at Oishei Children’s Hospital. For more information regarding UBMD Pediatrics, please visit www.UBMDPediatrics.com.

UBMD Pediatrics is an Equal Employment Opportunity (EEO) employer.