Financial counselor hiring event

Robert Wood Johnson Barnabas Health System invites you to our Financial Counselor hiring event at our corporate office on 11/5/26! Do you care deeply about patient advocacy and supporting those in need? If so, we would love to learn more about you. We are hosting in-person interviews to those qualified, by recruiter invitation. Apply to learn more!

Job Overview:

The role of a Financial Counselor is to step in when a patient needs support by ensuring financial coverage is cleared for hospital services. Imagine your loved one without insurance, unsure of what to do next, while in the hospital. That's where you as a financial counselor come in. Our Financial Counselors are critical to patient care and serve as a patient advocate working collaboratively with social work, case management, and clinical teams to support access to care.

As a Financial Counselor, a typical day might include:

• Patient facing in a hospital setting, seeing anywhere from 20 to 30 patients a shift by appointment, phone call, or bedside to discuss the requirements for Charity Care or Medicaid.
• Counsel patients on their eligibility for programs and submit applications for timely approval.
• Handle regular interaction with patients, families, visitors, clinical staff, and hospital departments.
• Create financial estimates and collect point-of-service payments when appropriate.
• Act as a patient advocate, addressing concerns related to billing, access to care, and service quality.

Scheduling:

Full time positions (37.5 hour work weeks) Shifts: Monday - Friday 8-4 or 9-5 with rotating Saturdays & holiday coverage required.

Job requirements:

• High School Diploma or equivalent GED.
• Bilingual Spanish, Portuguese, French, or Creole highly preferred.
• Previous experience supporting the community or medical terminology understanding.
• Computer skills.

Locations:

We are hiring for multiple hospitals in our healthcare system. If one of the below interests you please consider applying!

• Newark Beth Israel Medical Center - Newark, NJ
• Jersey City Medical Center - Jersey City, NJ
• Monmouth Medical Center - Long Branch, NJ
• RWJ University Hospital Somerset, Somerville, NJ
• Trinitas Regional Medical Center - Elizabeth, NJ

Training will take place throughout the healthcare system for the first 4 weeks of employment.