Job Summary

The Facilities Associate supports the daily operation, maintenance, and security of company facilities within an alarm and security systems environment. This role plays a key part in ensuring workspaces are safe, functional, and well-maintained while supporting building systems, physical security infrastructure, and vendor coordination. The ideal candidate is hands-on, dependable, and eager to grow within facilities and operations.

Key Responsibilities

• Support daily facilities operations, including inspections, preventative maintenance, and workspace setup
• Assist with the maintenance and coordination of building systems such as alarms, access control, CCTV, and monitoring equipment (in partnership with vendors and internal teams)
• Respond to facilities service requests and troubleshoot basic building issues (lighting, furniture, minor repairs)
• Coordinate with external vendors for repairs, maintenance, and inspections
• Assist with office moves, desk setups, and equipment relocations
• Help ensure compliance with safety and security standards, including fire alarms, emergency equipment, and access badge systems
• Maintain accurate documentation for maintenance activities, inspections, and service requests
• Track inventory of facilities supplies, tools, and equipment
• Support emergency or after-hours facilities issues as needed
• Maintain organized storage, workspaces, and facilities areas
• Other duties as assigned

Qualifications

• High school diploma or equivalent required; additional coursework or training in facilities, construction, electronics, or a related field is a plus
• Some experience or demonstrated aptitude in facilities, maintenance, security systems, or related environments
• Working knowledge of or interest in building systems, alarms, and physical security infrastructure
• Ability to safely use hand tools and basic maintenance equipment
• Strong organizational skills and attention to detail
• Reliable, proactive, and team-oriented
• Ability to lift up to 40–50 lbs and perform physical tasks
• Basic computer skills, including email and work order or ticketing systems

Preferred Qualifications

• Experience with alarm systems, access control, CCTV, or low-voltage systems
• Familiarity with vendor coordination and service scheduling
• OSHA or safety training (or willingness to obtain)
• Strong communication and customer-service skills

Work Environment

Combination of office, warehouse, and light industrial settings. Occasional after-hours or weekend support for emergencies or planned work. Physical activity including walking, standing, lifting, bending, and climbing.

Company Info

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

Company Benefits

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer.