Job Details

Environmental Services Assistant II

Location: ChristianaCare

Department: Environmental Services

Position Type: Full Time

Shift: Evening Shift - 3pm - 11:30pm

Make a Difference Every Day

At ChristianaCare, we are committed to creating a safe, clean, and healing environment for every patient, visitor, and caregiver. As an Environmental Services Assistant II, you will play a vital role in supporting patient safety, infection prevention, regulatory compliance, and service excellence. This position combines advanced environmental cleaning responsibilities with specialized floor and carpet care functions that help maintain the appearance, cleanliness, and safety of our healthcare facilities.

Primary Responsibilities

As an Environmental Services Assistant II, you will:

• Perform all responsibilities of the Environmental Services Assistant I role, including environmental cleaning, disinfection, waste management, infection prevention, customer service, and regulatory compliance.
• Independently clean and disinfect patient rooms, isolation rooms, procedural areas, clinical spaces, and high-touch surfaces using approved infection prevention standards and procedures.
• Utilize healthcare-grade disinfectants, cleaning chemicals, dilution systems, and personal protective equipment (PPE) safely and effectively.
• Support initiatives focused on reducing healthcare-associated infections, improving patient experience, and maintaining regulatory readiness.
• Maintain Environmental Services carts, closets, storage areas, and equipment in a clean, organized, and fully stocked condition.
• Restock paper products, hand hygiene supplies, soap dispensers, PPE, and other assigned supplies throughout the facility.
• Collect, transport, and properly dispose of trash, regulated medical waste, recyclables, infectious waste, soiled linen, and other waste streams.
• Respond promptly to department communications, work assignments, service requests, and service recovery opportunities using department technology and communication platforms.
• Identify and report safety concerns, environmental hazards, equipment issues, facility deficiencies, and infection prevention risks.

Specialized Floor & Carpet Care Responsibilities

Operate specialized floor care equipment, including: Auto scrubbers, Burnishers and buffers, Carpet extractors, Wet vacuums, Ride-on floor machines, Other Environmental Services equipment.

Perform floor maintenance and restoration services, including: Scrubbing, Stripping, Refinishing, Recoating, Buffing, Burnishing, Polishing.

Perform carpet care services such as spot treatment, extraction cleaning, stain removal, odor mitigation, and deep cleaning.

Assess floor and carpet conditions and determine appropriate cleaning methods, chemicals, and restoration techniques.

Troubleshoot equipment and perform routine preventive maintenance.

Provide guidance, training, and onboarding support to Environmental Services team members related to floor care and equipment operation.

Customer Service Excellence

As a frontline representative of ChristianaCare, you will:

• Deliver exceptional customer service to patients, visitors, caregivers, physicians, and leaders.
• Promote a positive patient experience through professionalism, responsiveness, and attention to detail.
• Demonstrate empathy, teamwork, and accountability while contributing to a culture of excellence.

Qualifications

Preferred Education & Experience

• High school diploma or equivalent work experience preferred.
• Minimum of one year of housekeeping experience preferred.
• Floor care experience preferred.

Knowledge, Skills, & Abilities

Successful candidates will demonstrate:

• Knowledge of healthcare environmental cleaning and infection prevention practices.
• Understanding of hospital-grade disinfectants, cleaning chemicals, dilution systems, SDS documentation, and safe chemical handling procedures.
• Knowledge of environmental safety standards and healthcare regulatory requirements.
• Strong customer service and communication skills.
• Ability to work independently and prioritize responsibilities in a fast-paced healthcare environment.
• Ability to identify and escalate safety, quality, infection prevention, and customer service concerns.
• Proficiency using smartphones, mobile devices, communication tools, and electronic work assignment systems.
• Ability to maintain confidentiality and professionalism at all times.
• Ability to lift up to 40 pounds.
• Ability to stand, walk, bend, push, pull, and perform physical tasks throughout the shift.

Special Requirements

Maintain competency in all Environmental Services Assistant I responsibilities and performance standards. Safely handle infectious materials, regulated medical waste, hazardous materials, soiled equipment, and other assigned materials. Complete all required training and competency validations related to infection prevention, chemical safety, equipment operation, floor care, customer service, and workplace safety. Safety glasses must be worn at all times.

Physical Demands

Prolonged standing and walking. Frequent lifting, pushing, pulling, bending, and reaching. Ability to safely lift and carry up to 40 pounds.

Working Conditions

Healthcare environment with potential exposure to infectious diseases when proper safety precautions are not followed. Exposure to cleaning chemicals, disinfectants, waste materials, and environmental service equipment. Use of required personal protective equipment (PPE) and adherence to all safety protocols.

Why ChristianaCare?

Join a team that is committed to excellence, compassion, innovation, and service. Your work directly impacts patient safety, infection prevention, and the overall healthcare experience for those we serve.

Apply today and help create a clean, safe, and healing environment for every patient, every time.

This position has a starting rate of $18.23 per hour, regardless of prior experience. After six months of continuous employment, the hourly rate will automatically increase to $21.32 per hour. After one year of continuous employment, the hourly rate will automatically increase to $22.34 per hour.

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date: Nov 2, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/