English department - coordinator - office support

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Job Posting Title:

English Department - Coordinator - Office Support

Position Type:

Professional / Unclassified

Department:

LSUAM HSS - English - Human Resources (Richard Joseph Landry Jr. (00003150))

Work Location:

0260 O.K. Allen Hall

Pay Grade:

Professional Hourly

Job Description:

The Department of English at LSU seeks a Coordinator - Office Support for the departmental front office. This position acts as the central person who manages the flow of all front-office daily operations for the department. This position requires a person that has the knowledge to perform a variety of duties including management of front office operations and student workers and provide support to faculty and students for scheduling, advising, independent study. The Department of English comprises 92 faculty positions (15 professors, 15 associates professors, 8 assistant professors and 46 Instructors), 5 office staff positions, 102 graduate assistants, 2-5 student workers, and we teach about 300 sections and 5,000 students per semester). The total English budget approaches 7 million. As one of the University's “Foundations of Excellence,” the department has markedly increased its efforts to hire top-flight faculty, and it has expanded the number and range of faculty research grants (from the LSU Office of Research, local arts organizations, the LSU Board of Regents, state government, and national agencies).

Job Responsibilities:

• 35% - Management: Responsible for all front office operations, using experience, independent judgment, and initiative to organize daily operations. Maintains orderly appearance and function of the front office. Evaluates office operations and devises ways to improve efficiency. Directs the sorting and distribution of incoming and outgoing mail and packages for faculty and staff of almost 200. Maintains mailroom and issues mail slots to faculty. Responds to written and verbal inquiries regarding the operations of the English department or other departments on the LSU campus. Create and distribute memos and documents, e.g. advisors’ schedules, tutor lists, grade appeal procedures, grade appeals committee members’ schedules. Handle confidential documents (e.g. exams, faculty evaluations, performance reviews). Maintain accurate list of individual emails and various distribution lists, according to function. Distribute office/building keys, keep a database that tracks who has what key. Distribute supplies, keep a database that tracks supply use. Trains and supervises 2-5 student office assistants. Sets schedules and assignments. Develops student office assistant manual to use in training student assistants.
• 30% - Faculty and Student Support: Posts class and office-hour cancellation notices if instructed to do so by faculty. Makes long distance calls for faculty. Copy exams for faculty and set up a system to make sure they are stored in a secure location for pickup. Issues and sets up copy codes to run departmental copier/scanner/printer for almost 200 faculty and staff according to course and work load. Provides scheduling for seminar rooms and opens rooms prior to class time. Reserves classrooms with the Registrar’s office for faculty meetings. Schedules publisher’s book fairs and announces events to the faculty in accordance with the English department’s Book Fair Policy. Assists in coordinating English department campus events such as Career Day and English Major’s Day. Answers students’ questions regarding English requirements and office policy. Refers to departmental advisors when necessary. Provides forms and/or instructions for grade appeals, transfer of credits, and tutorial programs. Answers general questions regarding registration, class availability, add/drop dates, and exam dates.
• 20% - Webpage/Social Media/Technical: Update the English Department webpage and social media sites on a DAILY and WEEKLY basis for items such as new events, features – news about successful graduate, etc. Post articles or links as needed, make corrections or additions as needed. Be familiar with Omni, Social Media, Workday, Outlook and Moodle. Be familiar with university requirements for ADA compliance for webpages. Create and distribute electronic surveys and ballots as needed.
• 10% - Accounting support and cross-training: Work with the Accountant 2 to purchase office supplies and other items as needed. Coordinate with faculty to ensure that all travel reimbursement forms are prepared accurately before turning in to the Accountant 2 as needed during peak periods or end of fiscal year.
• 5% - Perform other duties as needed and assigned by supervisor and/or chair and directors in the administrative office.

Minimum Qualifications

Education Level: Bachelor's LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description

Years of Experience: One year related experience

Additional Job Description:

Special Instructions: Please attach CV/resume, cover letter, and the names of three professional references. A copy of your transcripts(s) may be attached to your application (if available). However, original transcripts are required prior to hire.

Please attach all documents under the “Resume/CV” section of your application.

For questions or concerns regarding the status of your application or salary ranges, please contact Richard Landry, Assistant to the Chair, at rland26@lsu.edu.

Skills Needed:

Administrative Support, Communication, Customer Service, Data Entry, Detail-Oriented, Microsoft Office, Task Organization, Time Management

Preferred Skills:

Posting Date: September 22, 2026

Closing Date (Open Until Filled if No Date Specified): January 20, 2027

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check. Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N): LSU is an Equal Opportunity Employer. All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.