Employee transaction specialist

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.

Job Summary:

Reporting to the Talent Staffing Manager, the Employee Transaction Specialist will use district policies, practices, and guidelines to accurately and efficiently process all transactions related to staffing, including but not limited to new hire and rehire staffing, retirements and resignations, layoffs and displacements. This position will also evaluate applications from employees to determine that eligibility is in line with established laws, policies and procedures. This is a full-time, exempt position that will be paid for time worked on a salary basis.

Responsibilities:

• Process initial step/lane placement for new hires, lane change applications, and PSRP upgrades
• Complete range of processing activities related to employee staffing transactions, including onboarding and staffing for new hires and rehires, transfers, promotions, demotions, retirements and resignations, layoffs and displacements for assigned CPS networks and departments
• Enter and maintain accurate data in various HR systems and Staffing Services databases
• Assist employees with HR technology, answer questions, and participate in training efforts
• Respond to routine questions on policies, procedures, staffing actions, and new‑hire onboarding
• Manage onboarding, transfers, promotions, demotions, retirements, resignations, layoffs, and displacements across assigned CPS networks/departments
• Work with the Staffing Manager on HR manual updates and meet regularly with peers to maintain consistent HR transaction practices districtwide
• Other duties as assigned

Qualifications:

Education Required:

• High school diploma or GED equivalent, required
• Associate or Bachelor’s degree from an accredited college or university is preferred

Experience Required:

• Minimum of five (5) years of professional experience in a high-volume, administrative support role is required
• General administrative Human Resources experience is preferred

Knowledge, Skills, and Abilities:

• High standards of customer service; Ability to maintain objectivity and confidentiality with highly sensitive information
• Demonstrate high level of integrity, honesty, credibility, and the courage to make difficult yet necessary decisions with limited direction or oversight
• Superior organizational, time management, analytical and problem-solving skills
• Strong communication skills (Written, Verbal, Interpersonal); Capable of interacting and collaborating with various audiences
• Highly skilled in conflict resolution; Capable of receiving and responding to complaints and escalations with an innovative approach leading to positive outcomes
• Proficiency with use of MS Office (Word, Excel, PowerPoint, etc) and Google Suite (Google Sheets, Google Drive, Google Docs, and Gmail)
• Adept at translating data requests to inform operational decisions
• Ability to thrive in a fast-paced, often high-pressure environment while remaining flexible, efficient, and operating with a high level of professionalism
• Ability to learn quickly, manage various tasks and projects while maintaining strong attention to detail, Capable of developing work plans and following through to completion
• Ability to comprehend and adhere to Labor Union contracts

Benefits:

Health & Wellness: Your Care, Your Choice

CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:

• Medical Plan Options
• Pharmacy
• Dental
• Vision
• Behavioral Health & EAP
• Employee Wellness Program

Financial Security: Planning for Today and Tomorrow

We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:

• Basic Life Insurance
• Life and Disability Insurance
• Pension Plans
• Supplemental Retirement Plans (403(b) and 457(b))
• Flexible Spending Accounts (FSAs)
• Spot Pet Insurance

Work-Life Balance: Supporting Your Personal and Professional Life

CPS values the well-being of its employees and offers competitive paid time off policies:

• Paid Leave
• Sick Leave
• Vacation Days
• Parental Leaves
• Short-Term Disability
• Religious Holidays
• Leaves

Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details.

Conditions of Employment

As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

• Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.