Employee health, leave & compliance coordinator

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type: Full time

Department: Employee Health

All Locations: 151 Orleans Street, 300 Ocean Avenue – Revere

Position Summary:

NeighborHealth is seeking an Employee Health, Leave & Compliance Coordinator to support employee health compliance, leave administration, workers' compensation coordination, and related HR benefit processes. This role is ideal for an organized, detail-oriented professional who can manage confidential information, coordinate with employees and leaders, and keep complex compliance workflows moving accurately and on time.

What You'll Do

The Employee Health, Leave & Compliance Coordinator supports accurate tracking, documentation, communication, and follow-up for employee health requirements, leave of absence processes, workers' compensation claims, and other HR benefit activities. The successful candidate will be able to perform the following responsibilities:

Employee Health

• Monitor and track employee health compliance, including immunizations, TB screening and clearance, annual health requirements, occupational exposure follow-up, and return-to-work clearance in collaboration with Employee Health clinical staff.
• Maintain accurate employee health records in systems such as Workday and Epic; reconcile discrepancies and support data integrity across employee health records and HR systems.
• Generate reports, dashboards, and compliance updates for internal leadership, regulatory reporting, audits, and quality improvement initiatives.
• Support Employee Health and Infection Control activities, including policy updates, staff communication, training support, documentation follow-up, and implementation of workflow improvements.

Human Resources

• Serve as the primary coordinator for employee leave of absence processes, including FMLA, Massachusetts PFML, short-term and long-term disability, personal leaves, medical leaves, and workers compensation.
• Track and manage leave requests from initiation through return to work, including documentation collection, Workday entry, leave status updates, and compliance with applicable federal, state, and organizational requirements.
• Manage and coordinate workers' compensation claims from initial report through claim closure, including documentation collection, claim status tracking, communication with the workers' compensation carrier or third-party administrator, and follow-up with employees, managers, Employee Health, and HR.
• Track workers' compensation-related work status, restrictions, lost time, modified duty needs, medical documentation, and return-to-work planning in collaboration with Employee Health, HR, and department leadership.
• Act as a liaison between employees, managers, HR, and Employee Health to communicate leave status, documentation requirements, return-to-work expectations, and clearance needs.
• Monitor leave and workers' compensation trends and generate reports to support compliance, leadership awareness, and opportunities for process improvement.
• Support employees with questions related to benefits, leave processes, workers' compensation processes, and required documentation, providing clear and timely guidance.
• Assist with audits related to leave administration, workers' compensation, and employee health compliance.

General Responsibilities

• Interact with staff in a professional, service-oriented manner while maintaining confidentiality of employee and patient information.
• Participate in required departmental and organizational activities, trainings, and meetings.
• Follow established policies and procedures for safety, infection control, privacy, and confidentiality.
• Promote teamwork through self-direction, initiative, customer service, and effective problem-solving.
• Comply with all Standards of Conduct, Joint Commission requirements, and applicable laws and regulations.

Other Duties: Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary:

Starting at $26/hr up to $39/hr based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

Benefits:

• Medical & Dental Coverage
• Life and Disability Insurance
• Privileges at Boston Medical Center for Providers
• 401(K) Retirement Plan
• Educational Assistance
• Flexible Spending & Transportation Accounts
• Paid Holidays, Vacations, Sick and Personal Time
• A Generous Staff Development Benefit
• Excellent Malpractice Coverage
• A Designated Medical Staff Office for Physician Support
• Free Parking
• And Much More…