Lovisa
Lovisa·yesterday

Ecommerce specialist

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Location

onsite, Torrance, CA, United States

Commitment

Full Time

Level

Middle (2-4 years)

Required skills

Ecommerce managementWebsite operationsApp managementMerchandisingConversion rate optimizationData analysisShopifyGA4Product information managementCommercial tradingSearch optimizationCustomer behavior analysisCross-functional collaborationSales reportingDigital marketing

Job Description

Lovisa is looking for an eCommerce Specialist, who is passionate about creating seamless digital experiences, managing daily website/app operations and using data to drive online commercial results.

Key Responsibilities:

  • Responsible for daily management of website & app in line with eCommerce strategy to drive trade.
  • Own the end-to-end management of website & app operations – including content, merchandising, search, promotions and product collections to enhance user engagement and optimize conversion.
  • Proactively identify opportunities to enhance website experience and performance.
  • Responsible for monitoring website friction points, conversion rates and customer behaviour.
  • Report on sales trends, customer funnels, search and merchandising initiatives on daily/weekly/monthly/yearly basis.
  • Keep finger on the pulse with competitor activity and market best-practices.
  • Collaborate with cross-functional teams including creative, IT, planning and customer service to deliver ecommerce objectives.
  • Ensure website content, product information, promotions and campaigns are executed accurately.
  • Provide guidance and support to eCommerce Coordinator.

About You:

  • 3-5 years’ experience in eCommerce or similar
  • Exposure to global or international teams/markets is highly desirable
  • Strong knowledge of commercial trading, ecommerce merchandising and conversion rate optimization
  • Confident managing a large volume of skus
  • High attention to detail whilst in fast-paced environment
  • Comfortable working autonomously and taking initiative
  • Experience with Shopify, GA4, merchandising platforms and product information management tools.

Ready to join the team?

Apply now