Job Summary

The Drug Testing Technician/Case Manager is responsible for observing specimen collection, administering drug tests, and providing case management services to program participants. The position ensures the integrity of drug testing records and chain-of-custody procedures, maintains accurate and timely information in Sentry and the Drug Court Case Management System (DCCM), coordinates participant services, and communicates relevant test results and compliance concerns to the Drug Court team.

Major Duties

• Adheres to the Drug Court Veteran’s Treatment Program’s standard operating procedures.
• Maintains a high level of professionalism at all times.
• Adheres to the Ten Key Components of Drug Courts as established by the National Association of Drug Court Professionals.
• Conducts intake interviews with referred individuals and gathers relevant treatment, substance use, and demographic information for individuals entering the Drug Court Veteran’s Treatment Program.
• Creates and maintains drug testing profiles in Sentry for assigned participants and assists in establishing and updating drug testing schedules in coordination with program staff.
• Observes the collection of urine specimens from participants of the same gender in accordance with established drug testing protocols and program procedures.
• Documents and maintains the chain of custody for all specimens to protect the integrity of the collection and testing process.
• Ensures specimens are securely packaged and submitted for laboratory analysis on time.
• Maintains accurate specimen collection records and enters drug testing information and results into Sentry.
• Prepares drug testing reports as requested by case managers.
• Orders and maintains an adequate inventory of drug testing supplies and forms and maintains testing equipment, collection logs, and schedules for all collection sites.
• Maintains the daily urinalysis roster to support the random specimen collection program.
• Travels to branch offices and designated collection sites to perform assigned duties.
• Testifies in court regarding specimen collection and chain-of-custody procedures when required.
• Upon completion of required training, administers oral swab tests, breath alcohol tests using a breathalyzer, and instant urine drug screens at the request of case managers, counselors, or the judge, in accordance with program procedures.
• Performs front desk, reception, and other clerical duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of Drug Court programs, procedures, and operations.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.
• Ability to maintain accurate records, enter information into electronic databases, and follow specimen collection and chain-of-custody procedures.
• Ability to maintain the confidentiality of sensitive information and exercise discretion when handling participant records and drug testing results.
• Ability to follow established procedures, maintain organized documentation, and meet required deadlines.
• Strong verbal and written communication skills.
• Ability to communicate orally and in writing in the English language and orally in the Spanish language.

Minimum Qualifications

• Must have a high school diploma or GED from an accredited institution.
• Must have at least one (1) year of experience in drug testing, specimen collection, client services, clerical support, criminal justice, or behavioral health.

Preferred Qualifications

• Associate’s degree in Criminal Justice, Psychology, Social Work, Human Services, or a related field.

Supplemental Information

Physical Demands/Work Environment Occasionally Remaining in a stationary position, often standing or sitting for prolonged periods. Moving to accomplish tasks or moving from one worksite to another. Assessing the accuracy, neatness, and thoroughness of the work assigned. Driving a County vehicle or a personal vehicle for County business. Working in small and/or enclosed spaces. Sedentary work that primarily involves sitting and/or standing. Light work that includes carrying objects up to 20 pounds. Constantly Communicating with others to exchange information. Repeating motions that may include the use of wrists, hands, and/or fingers.

Other Requirements/Information

Must possess a valid and current Texas Driver's License with an acceptable driving history. *If the applicant holds an out-of-state license, a State of Texas Driver’s License must be obtained prior to employment. The Webb County Drug and Alcohol Policy applies to this position. Pre-employment drug and alcohol testing, a Motor Vehicle Record (MVR) check, and a criminal background check are required. If applicable, this position may be covered by the Civil Service Rules and Regulations and, therefore, may be subject to those rules and regulations in addition to all other Webb County policies. Webb County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. If applicable, may be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. For positions funded in whole or in part through a grant award, employment is contingent upon the continued availability of grant funds and compliance with the terms, conditions, and limitations of the applicable grant agreement. Compensation, benefits, and leave accruals, including vacation, sick leave, and other paid leave, may be subject to grant-specific requirements, to the extent permitted by applicable law and County policy. The reduction, expiration, or termination of grant funding may result in the modification or elimination of a grant-funded position. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.