DJJ Operations Coordinator

Requisition No: 884746

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINATOR - 80003923

Pay Plan: Career Service

Position Number: 80003923

Salary: $1,835.44 bi-weekly

Posting Closing Date: 10/21/2026

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The Department of Juvenile Justice salutes our heroes. We are honored to have the opportunity to support our nation’s veterans and their families. We value the service given to our country and support the hiring of service members and military spouses.

Location, Contact and Salary Information

Location: This position is located in Pensacola, Florida.

Starting Salary: $1,835.44 Bi-Weekly (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person: Kara Brown at (850)717-2553 or Kara.Brown@djj.state.fl.us

Description

This position will serve as a Bureau of Monitoring and Quality Improvement Regional Monitor, assigned to assess the performance of services provided to the department youth in provider-operated programs or state-operated facilities.

Due to the nature of the work, frequent overnight travel is required. Travel may be with little to no notice at the discretion of management. A valid and active driver's license is required.

Duties and Responsibilities

The duties of this position include, but are not limited to:

• Serves as a monitor for annual and supplemental compliance monitoring reviews.
• Will serve as a team lead and be responsible for coordinating and managing a team of reviewers during on-site/off-site annual compliance reviews to include coordinating meeting times and providing travel information to team members. The team lead will be responsible for overseeing the work of those staff during an annual or supplemental review.
• Collecting and requesting information, completing work papers to ensure compliance with requirements, and providing information to the monitoring team and the program/provider.
• Conducting desk reviews, as needed.
• Developing a detailed monitoring approach/plan to be followed during each monitoring event.
• Responsible for coordinating and conducting entrance and exit conferences, and daily debriefing sessions for monitoring events. These sessions will be held with the monitoring team and the program/provider staff.
• Responsible for consolidating monitoring findings, and if applicable, assigning preliminary ratings.
• Writing and developing a draft monitoring report and submit final draft report to the supervisor for proofreading and editing.
• Participates as a peer reviewer on annual or supplemental compliance reviews with other regional staff.
• Updating and documenting all monitoring events and applicable information in the Department’s Juvenile Justice Information System (JJIS) Program Monitoring and Management (PMM) module.
• Perform verification monitoring site visits to determine compliance with applicable requirements to determine if identified deficiencies have been corrected and provide information to the program area, contract manager, and program/provider.
• Report any critical issues noted during annual or supplemental compliance monitoring reviews to the supervisor and completes a program alert in the Department’s Program Management and Monitoring System (PMM).
• Participates in the development of the annual and supplemental compliance monitoring review schedule. Reviews the quarterly Monitoring and Prioritization tool to determine the frequency of monitoring events and assists with updating the schedule, as needed. Ensure program assignments are monitored based on the frequency identified in the Monitoring and Prioritization tool.
• Coordinates and/or participates in meetings, committees, training events, workgroups, peer reviews, and taskforce groups, as requested.
• Coordinates with the contract manager and will be responsible for conducting pre-operational and start-up monitoring reviews for new contracts.
• May be requested to assist program area staff with conducting supplemental monitoring reviews, verification monitoring reviews related to specific incidents, escalated monitoring, and/or special requests, and relays the information back to the program area.
• Store all completed monitoring tools in the applicable SharePoint site.
• Performs other work-related duties as assigned.

Minimum Qualifications for this Position Include the Following Required Entry Level Knowledge, Skills and Abilities

• Knowledgeable in Department of Juvenile Justice policies and procedures.
• Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.
• Ability to communicate both verbally and in writing; understand computer technology and systems applications of Word, Excel, PDF and other functional software programs.

Preferred Qualifications

Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience.

Four or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred.

Previous audit or monitoring experience is preferred.

Special Notes

Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates.

Some positions in the occupation may be responsible for coordinating work and supervising employees.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restrictions are acceptable, provided the driver wears corrective lenses.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.